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Standard User stevenfrenchy
(member) Mon 14-Jul-14 23:20:56
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plusnet was great untill last week, are my stats ok?


[link to this post]
 
Link Information

Uptime: 0 days, 1:04:16
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1,204 / 6,926
Data Transferred (Sent/Received) [MB/MB]: 12.87 / 96.44
Output Power (Up/Down) [dBm]: 12.8 / 0.0
Line Attenuation (Up/Down) [dB]: 21.8 / 39.5
SN Margin (Up/Down) [dB]: 5.7 / 5.7
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 23 / 0
FEC Errors (Up/Down): 6 / 1,126,029
CRC Errors (Up/Down): 0 / 35
HEC Errors (Up/Down): 0 / 197

thanks for looking
Standard User Oldjim
(knowledge is power) Tue 15-Jul-14 09:47:17
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
so what is the problem
Standard User stevenfrenchy
(member) Tue 15-Jul-14 10:37:01
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Re: plusnet was great untill last week, are my stats ok?


[re: Oldjim] [link to this post]
 
connection drops about 3 or 4 times a day or speed goes from 6 mb to 0.25 mb about twice a day, need to restart to make it work again , i was wondering if it my stats can show if there is anything wrong with my connection
thanks for the reply


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Standard User Oldjim
(knowledge is power) Tue 15-Jul-14 10:39:16
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
Nothing obviously wrong with the stats
When the speed drops is this measured via a wireless connection and is it only a reported speed from a test or is it a major drop in sync speed
Standard User stevenfrenchy
(member) Tue 15-Jul-14 10:51:12
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Re: plusnet was great untill last week, are my stats ok?


[re: Oldjim] [link to this post]
 
Well when I feel the speed drops and I usually go to speedtest.net to test it , I don't check the sync stats ( I guess I should ) and yes all done by wireless
Thanks for the reply
Standard User Oldjim
(knowledge is power) Tue 15-Jul-14 10:54:11
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
It does sound like a wireless problem
Are you using the Plusnet supplied router
Standard User stevenfrenchy
(member) Tue 15-Jul-14 10:56:58
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Re: plusnet was great untill last week, are my stats ok?


[re: Oldjim] [link to this post]
 
Yes I am ...
Wireless problem ? I didn't think so ..
Standard User Oldjim
(knowledge is power) Tue 15-Jul-14 11:10:15
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
The reason I suggested a wireless problem rather than a connection problem is that a connection problem would probably have triggered a change in the Plusnet copy of the IP profile which wouldn't be fixed by a router reboot
Standard User jelv
(knowledge is power) Tue 15-Jul-14 15:15:03
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
The FEC errors do look high for the connection time, but you really need to rule out wireless issues first. The PN supplied router has a pretty poor reputation for wireless.

If it is a wireless issue, you may not actually have a problem with your connection from the router to Plusnet - yet. Keep rebooting the router and it is highly likely you will have as the exchange will think the line is unstable and slow your speeds at all times to try to make it stable.

jelv

Plusnet user since November 2001 - not sure for how much longer
ISP Representative thatadamwalker
(isp) Tue 15-Jul-14 17:03:20
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
Hi there,

Feel free to drop me a PM with your username so I can do some diagnostic checks for you.

Adam Walker
Plusnet Support Team
Service Status :: RSS :: Email
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User stevenfrenchy
(member) Wed 23-Jul-14 11:18:59
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Re: plusnet was great untill last week, are my stats ok?


[re: jelv] [link to this post]
 
ok guys here's an update on my issue

plusnet sent me an email saying there is a fault on the line , here's their email
Thanks for your patience.

I've tested your line and can see that you are not staying connected to the internet due to some automatic settings on your line which are setting the noise margins to low possibly causing errors and drops in connection leading to a slower than expected speed.

I've arranged for these settings to be altered to try and fix this and these settings have now been applied.

You may notice your broadband connection dropping a little while the exchange and your router configure themselves to work at optimum speeds, but this is perfectly normal, please ensure that your leave your router powered on and connected for the next 2-3 days to ensure the changes aren't reverted.


"after that email was actually stable i haven't felt any disconnection since that day ( a week ago ) my download speed is 6 mb ( no changes )however my upload speed has lost 25% 0.75 mb i was always on 1 mb before , so this what i replied to that email .... and now received the following email

We have asked our wholesale broadband suppliers to turn interleaving on on your phone line to try and fix your current broadband problem.

Interleaving is a form of error correction that helps to improve the stability of high-speed broadband. One drawback of interleaving is that it can increase ping times, which may cause problems for online gamers.

We think that turning on interleaving may help with your connection problems. Interleaving usually takes 24 hours to turn on, but can take up to 5 days to take effect.

If you are still seeing problems with interleaving switched on please get back in touch with us. Thank you for your time and patience


" i do not feel any difference since that email , i also did not reply to that email ( by the way this email was a personal email , the other one was on my plusnet account online )
yesterday i received a call saying they are issues on the line and they need to get an ingeniour over my flat to check it how ever there may be a 60£ fee if the problem is from internal wiring , but i do not want to risk 60£
the flat is only 8 years old do you guys think that might be the problem? i have like 3 or 4 sockets in the flat ( i am currently on the master socket ) shall i try a different one to see if it makes any difference ?
i wouldn't mind to have someone over if there is issue on the line however if i have to pay 60£ just to get my upload speed back ( 0.25 mb extra ) , i would rather not
any suggestions??
thanks for reading all that



here's my new stats
Uptime: 0 days, 18:24:00
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 888 / 7,250
Data Transferred (Sent/Received) [MB/GB]: 236.84 / 3.14
Output Power (Up/Down) [dBm]: 12.8 / 0.0
Line Attenuation (Up/Down) [dB]: 21.7 / 39.5
SN Margin (Up/Down) [dB]: 13.6 / 5.6
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 8 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 1,236 / 0
FEC Errors (Up/Down): 271 / 2,686,443
CRC Errors (Up/Down): 0 / 3,315
HEC Errors (Up/Down): 0 / 20,138

Edited by stevenfrenchy (Wed 23-Jul-14 11:24:21)

Standard User Oldjim
(knowledge is power) Wed 23-Jul-14 12:05:54
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
It looks as though interleaving has been put on upstream and downstream hence the upload speed drop
Standard User stevenfrenchy
(member) Wed 23-Jul-14 12:25:15
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Re: plusnet was great untill last week, are my stats ok?


[re: thatadamwalker] [link to this post]
 
That's what I thought but how to fix it ?
Standard User RobertoS
(elder) Wed 23-Jul-14 12:54:57
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
If you have a normal NTE5 master socket, (some flats have a weird MK setup), take the stats again then remove the faceplate and try the test socket behind it. Take the stats again, and post both sets please, so we can see what differences if any arise wink.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User stevenfrenchy
(member) Wed 30-Jul-14 21:31:55
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Re: plusnet was great untill last week, are my stats ok?


[re: RobertoS] [link to this post]
 
tried in different socket but same result , but at least i get no more disconnections, here's the latest email from plusnet let me know what you guys think
thanks

Thank you for getting back to us.

There's not a minimum assured upload speed for the broadband we provide. On a service with 'uncapped' upload the upstream speed is not limited to 448kbps but can still vary, and the speeds you're reporting would be considered normal. The upload speed may have decreased slightly to improve the stability of the line, as is standard on a rate adaptive service.

If you're not experiencing any instability any more then it would be advisable not to progress for a visit, as this would not be considered a fault by Openreach standards. If issues did recur, however, then you would only ever be charged if an engineer found the fault to be as a result of your actions or your own equipment.

Please do not hesitate to get back in touch online at http://contactus.plus.net or by phone on 0800 432 0200 if we can be of further assistance.

Kind regards,
Standard User RobertoS
(elder) Wed 30-Jul-14 21:42:45
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
If you have stopped getting disconnections, the change of socket is significant.

Presumably your preferred socket is the original one.

Even though the disconnections have stopped, it is likely your line is still being screwed by a wiring problem. The test socket procedure I described is the first step in sorting things out, to optimise your line smile.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User stevenfrenchy
(member) Wed 30-Jul-14 21:51:13
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Re: plusnet was great untill last week, are my stats ok?


[re: RobertoS] [link to this post]
 
thanks for the reply but if you read the previous post the disconnections stopped when they have done some line adjustment , i was trying to change socket to see if i could get my upload speed back but no success , still stucked at 0.75 mb upload, though before i was 1 mb at all the time
Standard User Oldjim
(knowledge is power) Wed 30-Jul-14 22:03:52
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
that is because your upstream has had interleaving applied which restricts the sync to 888kbps
Standard User mlmclaren
(member) Wed 30-Jul-14 22:42:13
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
Do you have a socket similar to this Click Here

Or this Click here

This is of great importance and could result in you having your connection returned to normal or even better!!!

Standard User stevenfrenchy
(member) Thu 31-Jul-14 10:38:09
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Re: plusnet was great untill last week, are my stats ok?


[re: Oldjim] [link to this post]
 
so there is nothing i can do then?
Standard User stevenfrenchy
(member) Thu 31-Jul-14 10:42:38
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Re: plusnet was great untill last week, are my stats ok?


[re: mlmclaren] [link to this post]
 
thanks for the reply but it actually looks like this

https://www.dropbox.com/s/viswrv8zwq90qdg/Photo%2031...
Standard User mlmclaren
(member) Thu 31-Jul-14 11:08:51
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
Is there any chance you could take it off the wall and send us a pic of the wiring in the back...

If that is the master it could do with changing for an NTE5 socket that openreach use.

We can't really tell if thats a master until we see the back and also some pics of the other sockets in your place would be great too.

Standard User RobertoS
(elder) Thu 31-Jul-14 11:16:53
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Re: plusnet was great untill last week, are my stats ok?


[re: mlmclaren] [link to this post]
 
Looks like doing that would ruin the decorating.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User mlmclaren
(member) Thu 31-Jul-14 11:21:05
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Re: plusnet was great untill last week, are my stats ok?


[re: RobertoS] [link to this post]
 
I do agree, But must point out that its will have to be done as some point in future if FTTC was to be installed.

And personally I would rather it was me than an engineer.

Though it looks like a module socket so may not require removal of face plate... So decoration won't be affected.

Really we just need to see wiring to identify whether it is the master socket and also whether the setup of the extensions might affect line quality.

Edited by mlmclaren (Thu 31-Jul-14 11:46:31)

Standard User RobertoS
(elder) Thu 31-Jul-14 12:18:16
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Re: plusnet was great untill last week, are my stats ok?


[re: mlmclaren] [link to this post]
 
Yes. I was lying in bed holding an iPad up and didn't make the step from modular to module removal - D'oh!

I think your posts in this thread are spot on.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User mlmclaren
(member) Thu 31-Jul-14 12:20:31
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Re: plusnet was great untill last week, are my stats ok?


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
I think your posts in this thread are spot on.


Cheers, I do try!

Standard User RobertoS
(elder) Thu 31-Jul-14 12:22:38
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Re: plusnet was great untill last week, are my stats ok?


[re: mlmclaren] [link to this post]
 
Ah, but a fail tongue smile

You said take it off the wall.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User mlmclaren
(member) Thu 31-Jul-14 12:24:34
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Re: plusnet was great untill last week, are my stats ok?


[re: RobertoS] [link to this post]
 
I did actually yes,

Mainly as I couldn't work out if it was modular.

'Hangs head in shame?'

Standard User stevenfrenchy
(member) Fri 01-Aug-14 02:41:25
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Re: plusnet was great untill last week, are my stats ok?


[re: mlmclaren] [link to this post]
 
i found a socket like the first one you mentioned , it's in the corridor near entrance so i am guessing that's the master socket ? i can the screws so ill test the test socket tomorrow or so will let you know guys , by the way when i signed up with plusnet i was told i could get 11 mb but never got higher than 6 mb .....
Standard User mlmclaren
(committed) Fri 01-Aug-14 09:57:40
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
That's great news, hopefully you might see an improvement.. But maybe not straight away.

Once connected via test socket can you repost your stats from modem and also could you link a pic of the socket once you have removed lower faceplate.

Standard User stevenfrenchy
(member) Fri 01-Aug-14 10:05:58
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Re: plusnet was great untill last week, are my stats ok?


[re: mlmclaren] [link to this post]
 
here's the photos of the socket
https://www.dropbox.com/s/cybpreowp8dv4bh/Photo%2001...

https://www.dropbox.com/s/jacvrpde1f75wob/Photo%2001...

so i have tried the test socket no changes at all with speed , stats seems to be the same

Uptime: 0 days, 0:06:41
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 888 / 7,873
Data Transferred (Sent/Received) [MB/MB]: 10.80 / 18.33
Output Power (Up/Down) [dBm]: 12.6 / 0.0
Line Attenuation (Up/Down) [dB]: 21.5 / 39.5
SN Margin (Up/Down) [dB]: 14.3 / 6.0
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 89
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0

thanks guys
Standard User mlmclaren
(committed) Fri 01-Aug-14 10:12:15
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
If its possible for you to do so, leave the mode/router plugged into the test socket and call plusnet and ask them to reset the line even change the line profile..

Your line should be able to get between 8mbps to 11.5mbps, If you have had the setup like you have for so long, it could take a while before DLM picks up on it and bumps the speed back up

Standard User stevenfrenchy
(member) Fri 01-Aug-14 10:30:25
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Re: plusnet was great untill last week, are my stats ok?


[re: mlmclaren] [link to this post]
 
it's not ideal location as i have a baby running around so he'll just be playing with it as it'll be very reachable ,i sent an email to plusnet though , let's what they say
cheers
Standard User mlmclaren
(committed) Fri 01-Aug-14 10:34:33
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
do you require use of any/all the extensions, I say this as you could crimp the incoming line to one of the extensions making the required one the master instead.

Standard User stevenfrenchy
(member) Fri 01-Aug-14 10:43:28
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Re: plusnet was great untill last week, are my stats ok?


[re: mlmclaren] [link to this post]
 
do you think having a better like this would make a difference ?
http://www.amazon.co.uk/dp/B00BP0SASI/ref=wl_it_dp_o...
Standard User mlmclaren
(committed) Fri 01-Aug-14 11:21:41
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
probably if it has a Infineon chipset to match your DSLAM at exchange...

If you going to be getting a new router then try and get one that matches exchange equipment and also something that will also work with VDSL (Fibre) when/if you upgrade in future.

I will have a quick look now to see if what you have listed is suitable and if not will recommend similar that is..

But getting back to issue at hand, you could really do with plugging straight into master socket.

Also the router you specified is a Infineon (lantiq) chipset so would work better with exchange equipment.

Edited by mlmclaren (Fri 01-Aug-14 11:23:10)

Standard User mlmclaren
(committed) Fri 01-Aug-14 11:25:43
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
This might be better but not sure when its due for release:

http://uk.tp-link.com/products/details/?categoryid=3...

Standard User mlmclaren
(committed) Fri 01-Aug-14 12:03:18
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
Sorry mate, just realised that the router you found on amazon would be fine as it also has an ethernet wan to upgrade top faster broadband technologies.

but I still think the new one thats yet to be released looks good.

Standard User adamtemp
(experienced) Fri 01-Aug-14 15:35:36
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
http://www.kitz.co.uk/adsl/socket.htm removing the ring wire Orange may have an effect disconnect it at every extension as well

GLOBALNET now part of madasafish now plusnet With The same isp since 1995 ( now all part of BT) (now on a 21cn exchange wwstal 49db on adsl2 or 52.5db on adsl2+ depending on exchange sync)
Standard User RobertoS
(elder) Fri 01-Aug-14 16:30:16
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Re: plusnet was great untill last week, are my stats ok?


[re: adamtemp] [link to this post]
 
It isn't necessarily Orange. The important thing is that it is Terminal No. 3, which is often not the 3rd on along.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User adamtemp
(experienced) Fri 01-Aug-14 16:36:47
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Re: plusnet was great untill last week, are my stats ok?


[re: RobertoS] [link to this post]
 
From the pictures above the orange wire is on t3 and has 4 connected in star fashion

GLOBALNET now part of madasafish now plusnet With The same isp since 1995 ( now all part of BT) (now on a 21cn exchange wwstal 49db on adsl2 or 52.5db on adsl2+ depending on exchange sync)
Standard User RobertoS
(elder) Fri 01-Aug-14 16:51:44
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Re: plusnet was great untill last week, are my stats ok?


[re: adamtemp] [link to this post]
 
smile
True!

All the terminals are of course have got multiple wires, twisted together before insertion by the looks of things. Could be some dodgy connections there on T2 or T5 (and T3) as a result. Or are they screw-down connectors rather than IDCs? Too blurry for me to tell.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.

Edited by RobertoS (Fri 01-Aug-14 16:53:29)

Standard User mlmclaren
(committed) Fri 01-Aug-14 18:35:53
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Re: plusnet was great untill last week, are my stats ok?


[re: RobertoS] [link to this post]
 
They have been stripped, twisted and then inserted into the IDC...

"Its so awkward when you could do something to fix an issue with your eyes closed, but can't help someone enough from a distance"

I would get socket of wall, get all pairs out, trimmed and then gel crimp them so that just one pair would go from master > Extension one then to 2 and 3.... thats if each extension has a 2 pair cable going to it with all cores available.... but also in this case I would move master to existing extension location.. again gel crimp...

Hell I'm temped to make a video to help.... Hhm Idea!

Standard User RobertoS
(elder) Fri 01-Aug-14 19:21:07
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Re: plusnet was great untill last week, are my stats ok?


[re: mlmclaren] [link to this post]
 
It's going to need a new NTE5A, those IDC connectors will be wrecked.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User mlmclaren
(committed) Fri 01-Aug-14 19:42:42
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Re: plusnet was great untill last week, are my stats ok?


[re: RobertoS] [link to this post]
 
Indeed it will

Standard User stevenfrenchy
(member) Sat 02-Aug-14 14:29:11
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Re: plusnet was great untill last week, are my stats ok?


[re: mlmclaren] [link to this post]
 
not sure what is the difference between those 2 routers they seem very similar ?? that annoys me a little to spend 65£ on a router especially when i only 14£ internet a month ....
i could buy one on amazon to test it and if there is big difference in speed i'll keep otherwise i could return it within 30 days i guess ...
Standard User RobertoS
(elder) Sat 02-Aug-14 14:43:21
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
I think the consensus at the moment is that you need to sort out that wiring as it could easily be causing trouble. If that doesn't fix it, then you think about other things like routers.

What would be worth a try, if you don't need the extensions working, is to use the test socket that you have something plugged into in the pics. Stick the dangly filter in there. See if that makes a difference.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User mlmclaren
(committed) Sat 02-Aug-14 19:35:28
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
The difference between the router you suggested on amazon and the one I suggested on TP-Links website is that the one I suggested is also future proofed for use with VDSL (so Plusnet fibre) and also can be used with other providers like Virgin media or even a fibre to the premises service..

So its an all round compatible router.

Standard User mlmclaren
(committed) Sat 02-Aug-14 19:37:07
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: RobertoS] [link to this post]
 
I also agree,

Also I must ask, do you have a house phone and also what router are you currently using.

Standard User RobertoS
(elder) Sat 02-Aug-14 20:04:51
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: mlmclaren] [link to this post]
 
Is that question to me, or the poster smile.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User mlmclaren
(committed) Sat 02-Aug-14 20:18:48
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: RobertoS] [link to this post]
 
oh balls.. sorry, the poster...

Standard User mlmclaren
(committed) Sat 02-Aug-14 20:19:40
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
Also I must ask, do you have a house phone and also what router are you currently using.

Standard User RobertoS
(elder) Sat 02-Aug-14 22:11:40
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: mlmclaren] [link to this post]
 
smile

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User adamtemp
(experienced) Thu 07-Aug-14 08:20:12
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
Did you resolve this yet?

GLOBALNET now part of madasafish now plusnet With The same isp since 1995 ( now all part of BT) (now on a 21cn exchange wwstal 49db on adsl2 or 52.5db on adsl2+ depending on exchange sync)
Standard User stevenfrenchy
(member) Fri 08-Aug-14 10:43:38
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: adamtemp] [link to this post]
 
no i was advised to leave it connected on test socket for 72 hours but i can't do it because of kids running around in this area so will do it when the kids are away
Standard User adamtemp
(experienced) Fri 08-Aug-14 12:44:50
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
Did you follow the advice of removing all the ring wires?

You do have filters plugged in on each extension in use?

That wiring realy needs sorting. I would guess that you experinced the thunder storms around the time when the issue started

GLOBALNET now part of madasafish now plusnet With The same isp since 1995 ( now all part of BT) (now on a 21cn exchange wwstal 49db on adsl2 or 52.5db on adsl2+ depending on exchange sync)
Standard User stevenfrenchy
(member) Sat 09-Aug-14 20:58:17
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: adamtemp] [link to this post]
 
it's definitely not a weather issue, my connection was the same from day one , i also not confident about those wires , if i touch the wrong one and i get no more internet i would be gutted
Standard User adamtemp
(experienced) Sun 10-Aug-14 07:42:49
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
You just need to remove the orange wires in your photo that will be marked on the socket with a number 3 you only need 2 and 5 connected blue/ white white / blue again as per your photo 2 and 5 are the ones that carry the voice and data.

GLOBALNET now part of madasafish now plusnet With The same isp since 1995 ( now all part of BT) (now on a 21cn exchange wwstal 49db on adsl2 or 52.5db on adsl2+ depending on exchange sync)
Standard User RobertoS
(elder) Sun 10-Aug-14 09:30:16
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: adamtemp] [link to this post]
 
He needs to be ultra-careful with where the tips of the orange wires go. Don't forget, the insulation has been stripped off. I wonder how there are 3 or 4 orange but 2(?) blue/white-blue?

@steven - but preferably don't cut off the stripped bit, and definitely do not tuck them behind the test socket.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User stevenfrenchy
(member) Tue 12-Aug-14 20:56:43
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: RobertoS] [link to this post]
 
ok thanks for your help
what is the orange wire for ? this is the socket extension right ? then if i unplug it i would not have broadband on any other socket but this one right ? ( i am not using the master socket )
Standard User stevenfrenchy
(member) Wed 13-Aug-14 10:49:04
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: adamtemp] [link to this post]
 
Please answer the last post if you can
Administrator MrSaffron
(staff) Wed 13-Aug-14 10:56:35
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
Orange wires on PIN 3 are the ring wires, so not needed and create a source of noise pick up usually. Hence why the I-Plate exists.

Simplest is to disconnected and wrap exposed ends in insulation tape.

NOTE: Looking at picture the wiring job is a cowboy one, the wires should NOT be stripped, and not twisted together inside the IDC connectors. Wires should be inserted using a krone tool and the connector cuts the insulation to make contact. As things are now the connector jaws are probably forced apart and would cause problems if you went back to just one extension in the future

For now removing orange should help,

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User stevenfrenchy
(member) Wed 13-Aug-14 11:04:24
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: MrSaffron] [link to this post]
 
So why do these wires exist then ?
Standard User stevenfrenchy
(member) Wed 13-Aug-14 11:08:46
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: MrSaffron] [link to this post]
 
As I am not using the master socket will this help ? I thought the orange wires were the extensions from the master socket to the other ones
Standard User ian72
(eat-sleep-adslguide) Wed 13-Aug-14 11:54:51
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
In reply to a post by stevenfrenchy:
So why do these wires exist then ?


They are legacy requirements that are no longer relevant with modern telephones.
Standard User stevenfrenchy
(member) Wed 13-Aug-14 12:12:24
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Re: plusnet was great untill last week, are my stats ok?


[re: ian72] [link to this post]
 
Ok I'll do it today then , I don't need to cut the power or anything like this ? And I'll do it on the master socket even though I am not using as I am using a different socket
If you could confirm that thanks again for your help
Standard User ian72
(eat-sleep-adslguide) Wed 13-Aug-14 12:40:39
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
House power is not involved with the phone line so no need to turn power off. Generally it is best to remove the ring wire from all extensions and the master - it is not necessary anymore and if removed from all then will ensure it cannot cause any issues
Standard User stevenfrenchy
(member) Wed 13-Aug-14 13:39:12
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: ian72] [link to this post]
 
I don't know if you saw the pictures but I can't remove the plates of the other ones , they are no visible screws , only on the master on I can , would it help at all if I just do the master one ?
Administrator MrSaffron
(staff) Wed 13-Aug-14 13:54:31
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
It would help yes.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User RobertoS
(elder) Wed 13-Aug-14 14:10:38
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
At the master socket is the prime one to go for. The extra benefit from removing it at extensions is relatively small.

Removing it at the master can add as much as 1.2Mbps to the connection speed - we have seen that figure on these forums. It isn't usually that much, but it is normally a significant gain.

The ring/bell wire is what made old type phones ring, the ring being generated within the master. Most modern phones can generate it within their own circuitry, though a tiny minority apparently can't. This doesn't normally matter, as the dangly filters also generate it.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.

Edited by RobertoS (Wed 13-Aug-14 14:13:41)

Standard User stevenfrenchy
(member) Wed 13-Aug-14 14:32:37
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: MrSaffron] [link to this post]
 
Done deal

https://www.dropbox.com/s/c58dnsjp4xfd2o0/Photo%2013...
Standard User stevenfrenchy
(member) Wed 13-Aug-14 14:47:39
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: MrSaffron] [link to this post]
 
the bandwidth is bit higher it seems , but i have done a couple of speed test but same result

Uptime: 0 days, 0:08:32
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 888 / 8,890
Data Transferred (Sent/Received) [MB/MB]: 12.26 / 172.65
Output Power (Up/Down) [dBm]: 12.7 / 0.0
Line Attenuation (Up/Down) [dB]: 21.6 / 39.5
SN Margin (Up/Down) [dB]: 14.6 / 3.1
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 2,649
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
Administrator MrSaffron
(staff) Wed 13-Aug-14 14:52:23
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
Well with four extensions and the way they are wired in, that might be the best you can get.

The test socket stats you posted where using the one live socket in this picture... https://www.dropbox.com/s/c58dnsjp4xfd2o0/Photo%2013...

Another comment to make is I cannot see any twists on the extension wiring, it should be twisted pair, if it is not then noise pick up and hence error count can be higher.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User stevenfrenchy
(member) Wed 13-Aug-14 15:00:43
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: MrSaffron] [link to this post]
 
The stats are not from this socket but a different one
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 13-Aug-14 15:20:52
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
Your sync speed is now good.
In reply to a post by stevenfrenchy:
i have done a couple of speed test but same result
Post result of speedtest. Have you checked your IP Profile is not stuck at BT Wholesale Broadband Performance Test? Carry on to Further Diagnostics.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User stevenfrenchy
(member) Wed 13-Aug-14 15:23:12
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: XRaySpeX] [link to this post]
 
So my speed should increase now though ? But it hasn't
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 13-Aug-14 15:34:01
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
I asked for more info.

I don't even know what speed you are now getting, so I can't say. I dunno if you told us but I don't see it in this long thread.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User stevenfrenchy
(member) Wed 13-Aug-14 15:55:25
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: XRaySpeX] [link to this post]
 
On average 5.5 once I got 6 mb never more , I thought by having higher sinc my connection would get higher
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 13-Aug-14 16:01:13
Print Post

Re: plusnet was great until last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
You should be getting 7+ Meg throughput.

But you don't want to answer my Qs to see why you are not?

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User stevenfrenchy
(member) Wed 13-Aug-14 16:04:03
Print Post

Re: plusnet was great until last week, are my stats ok?


[re: XRaySpeX] [link to this post]
 
What answer do you need ?
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 13-Aug-14 16:08:18
Print Post

Re: plusnet was great until last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
-> http://forums.thinkbroadband.com/plusnet/t/4350726-r...

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User stevenfrenchy
(member) Wed 13-Aug-14 16:25:40
Print Post

Re: plusnet was great until last week, are my stats ok?


[re: XRaySpeX] [link to this post]
 
Sorry I missed that one , I'll post then when I get home , also could you send me that bt link please ?
Thanks
Standard User ian72
(eat-sleep-adslguide) Wed 13-Aug-14 16:33:56
Print Post

Re: plusnet was great until last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
The link is already in the post that asked for it.
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 13-Aug-14 16:34:08
Print Post

Re: plusnet was great until last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
Thanks. The link is in that post.

Plse do a TBB Speedtest and post just the 'Link to this Result' link.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User stevenfrenchy
(member) Wed 13-Aug-14 18:19:12
Print Post

Re: plusnet was great until last week, are my stats ok?


[re: XRaySpeX] [link to this post]
 
well good news folks !
I just got home the speed was only 2.3 mb so I turned it off for a couple of minutes then started again and now it's 7.4 mb upload is the same , but it's never been so high thanks to you guys ! here's the link
http://www.speedtest.net/my-result/3687165455

let me know your thoughts
Standard User stevenfrenchy
(member) Wed 13-Aug-14 18:29:53
Print Post

Re: plusnet was great until last week, are my stats ok?


[re: XRaySpeX] [link to this post]
 
That means I got an extra 2 mb !! Hope it'll last
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 13-Aug-14 19:40:35
Print Post

Re: plusnet was great until last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
In reply to a post by stevenfrenchy:
let me know your thoughts
T'is as I predicted!

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User stevenfrenchy
(member) Wed 13-Aug-14 20:19:19
Print Post

Re: plusnet was great until last week, are my stats ok?


[re: XRaySpeX] [link to this post]
 
Thank you very much !
Can I tell plusnet not to bother anymore ? Can I tell them what I have done ?
Standard User adslmax
(knowledge is power) Wed 13-Aug-14 21:07:40
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
Have you checked your IP Profile is not stuck at BT Wholesale Broadband Performance Test? Carry on to Further Diagnostics.


But......Sadly some plusnet customers might NOT getting any BRAS profile on BTw PT link here: http://community.plus.net/forum/index.php/topic,1302...

Edited by adslmax (Wed 13-Aug-14 21:08:58)

Standard User Apprentice
(knowledge is power) Wed 13-Aug-14 22:33:40
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: adslmax] [link to this post]
 
Just tried the BT PT and the diagnostic data came through OK:-

" Download speed achieved during the test was - 2.86 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :3.46 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 3 Mbps"

Not earth shattering speeds but the best I can get from a very distant 20CN exchange smile

plusnet user
Standard User adslmax
(knowledge is power) Wed 13-Aug-14 22:51:59
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: Apprentice] [link to this post]
 
BTw Performance Test are never a problem on ADSL/ADSL2/ADSL2+. The only problem arise on FTTC & FTTP.

Edited by adslmax (Wed 13-Aug-14 22:52:53)

Standard User XRaySpeX
(eat-sleep-adslguide) Wed 13-Aug-14 23:01:19
Print Post

Re: plusnet was great until last week, are my stats ok?


[re: adslmax] [link to this post]
 
In reply to a post by adslmax:
Sadly some plusnet customers might NOT getting any BRAS profile on BTw PT
There is no reason for PN to be affected but not other BTw ISP users, like me @ EE.

These are just the odd glitches you get with BTw PT on any ISP.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User RobertoS
(elder) Wed 13-Aug-14 23:46:47
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: adslmax] [link to this post]
 
Download speedachieved during the test was - 52.29 Mbps
For your connection, the acceptable range of speedsis 40 Mbps-56.81 Mbps .
Additional Information:
IP Profile for your line is - 56.81 Mbps

Upload speed achieved during the test was - 12.33Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

Run as soon as I read your latest post. Speed may be down as it's wireless.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User adslmax
(knowledge is power) Thu 14-Aug-14 01:02:40
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: RobertoS] [link to this post]
 
U're very lucky RobertoS as mine haven't been given Bras Profile for a week now. It's used to work before it all messed up by BTw a week ago.

I just ran a test again and still getting this:

1. Best Effort Test:

Download Speed : 75 Mbps

2. Upstream Test:

Upload Speed : 17.6 Mbps

Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.
Standard User awontroba
(newbie) Thu 14-Aug-14 11:53:02
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
...
The ring/bell wire is what made old type phones ring, the ring being generated within the master. Most modern phones can generate it within their own circuitry, though a tiny minority apparently can't. This doesn't normally matter, as the dangly filters also generate it.

Decades ago I got a nasty belt when a telephone rang and I had my fingers in the wiring. Seemingly the ring voltage can be up to 140V.

--
Adrian
Standard User broadband66
(fountain of knowledge) Thu 14-Aug-14 13:56:13
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: awontroba] [link to this post]
 
I thought it was 50v max and a very low current.

Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk

Edited by broadband66 (Thu 14-Aug-14 13:56:57)

Standard User BatBoy
(legend) Thu 14-Aug-14 14:00:20
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: broadband66] [link to this post]
 
Back EMF?


______________________________________________________________________________________False_Authority_Syndrome__________________
Standard User RobertoS
(elder) Thu 14-Aug-14 15:11:06
Print Post

Re: plusnet was great untill last week, are my stats ok?


[re: broadband66] [link to this post]
 
Given the voltage, the current depends on the electrical resistance of the object to which it is applied. I = V/R.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User XRaySpeX
(eat-sleep-adslguide) Thu 14-Aug-14 22:10:09
Print Post

Re: plusnet was great until last week, are my stats ok?


[re: RobertoS] [link to this post]
 
R(you) is sufficiently high for you not to even feel it.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User RobertoS
(elder) Thu 14-Aug-14 22:37:12
Print Post

Re: plusnet was great until last week, are my stats ok?


[re: XRaySpeX] [link to this post]
 
[Scratches heel]
smile

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User stevenfrenchy
(member) Fri 15-Aug-14 10:48:01
Print Post

Re: plusnet was great until last week, are my stats ok?


[re: XRaySpeX] [link to this post]
 
Thanks again working like a charm, however I would like to take those orange wires off the extensions, maybe I could get even higher but I can't seem to take the front plate off any suggestions ?
https://www.dropbox.com/s/viswrv8zwq90qdg/Photo%2031...
Standard User beardedwonder
(member) Fri 15-Aug-14 11:17:51
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Re: plusnet was great until last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
In reply to a post by stevenfrenchy:
Thanks again working like a charm, however I would like to take those orange wires off the extensions, maybe I could get even higher but I can't seem to take the front plate off any suggestions ?
https://www.dropbox.com/s/viswrv8zwq90qdg/Photo%2031...

Looks like a screwless faceplate, you'd have to run something like a putty knife down the sides to separate it from the base. If the edges of the plate have been painted over it might make a bit of a mess.
Standard User stevenfrenchy
(member) Fri 15-Aug-14 13:40:00
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Re: plusnet was great until last week, are my stats ok?


[re: beardedwonder] [link to this post]
 
Not sure if it's worth the mess , you think I can as much extra as I just got ?
Standard User beardedwonder
(member) Fri 15-Aug-14 17:15:59
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Re: plusnet was great until last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
In reply to a post by stevenfrenchy:
Not sure if it's worth the mess , you think I can as much extra as I just got ?

I don't know, only messed around with phone sockets in houses with normal sockets.
Standard User XRaySpeX
(eat-sleep-adslguide) Fri 15-Aug-14 17:26:41
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Re: plusnet was great until last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
Your stats show you are getting about as good as you can get. You might squeeze another 0.3 Meg Sync.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User mlmclaren
(committed) Fri 15-Aug-14 17:39:57
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Re: plusnet was great until last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
can you measure the middle section to see if it 50mmx50mm if so that would suggest its a euro module and you might be able to remove it and then click it back in when your are done.

@networkmclaren -- Please Don't under estimate my knowledge.
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Standard User Realalemadrid
(newbie) Fri 15-Aug-14 20:01:34
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Re: plusnet was great until last week, are my stats ok?


[re: mlmclaren] [link to this post]
 
Yes, there is a good chance that the square section with the socket is removable.
Standard User iand
(fountain of knowledge) Sat 16-Aug-14 13:29:50
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Re: plusnet was great untill last week, are my stats ok?


[re: stevenfrenchy] [link to this post]
 
in the olden days it was needed to make the phone ring. Now the phones do not use this wire, but its still connected in a lot of houses or connected in when new houses are built.

IanD
Standard User Stevenage_Neil
(committed) Sat 16-Aug-14 14:10:18
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Re: plusnet was great untill last week, are my stats ok?


[re: iand] [link to this post]
 
In reply to a post by iand:
in the olden days it was needed to make the phone ring. Now the phones do not use this wire, but its still connected in a lot of houses or connected in when new houses are built.


I thought it was meant to stop other phones on the line "tinkling" when other phones on the same line were dialing out.............
Standard User eckiedoo
(experienced) Tue 19-Aug-14 11:31:59
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Re: plusnet was great untill last week, are my stats ok?


[re: BatBoy] [link to this post]
 
Agreed it is likely to be Back EMF.

Years back when playing about with 24 V PO-type relays; but using 12 V, there was a definite Back EMF sufficient for me to be aware of it in the palm of my hand, holding the relay etc.

Checking with an oscilloscope, that Back EMF appeared to be about 110 Volts at its peak.

--------------------------

I also recollect an apprentice getting a very significant shock when trying to measure the Resistance of the EHT Coil on a transformer (CRT supply), using either an AVO 7 or a GEC Selectest, probably only one or two cells in the meter, 1.5V or 3V DC as a source.

The Power Unit had not been near Mains for many years; and he had properly discharged all capacitors etc.

He was holding the test prods right at the bare ends; and was scraping back and forth to get through the accumulated dirt.

That episode certainly reinforced his knowledge (and his colleagues) of Back EMF; and also of Inductance
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