The router is Plusnets own Hub One i think its called and apparently the same as BT's HomeHub 5a. It has limited settings and information unless there is a secret area to avail more info.
Basically I installed modem on monday and had what looks like it's going to be my max speed eg 37/2.
Day 2/3 and I'm down to around 21Mbps, so I'm wondering if there still is a training period and I just have to bide my time that's fine if it's the case.
I contact PlusNet this morning and spoke to a chap in technical support, who mutters something about stuck on adsl2 profile, but I find that strange when from the outset I had a good 37Mbps.
Then I wait on hold for him to sort something on the system. When he returns he gets me to reboot router and check speed and it's back to the day 1 speed of around 37Mbps.
He says the issue shouldn't happen again so I then query about the so called "Training Period". He tells me that it still is a function and that it takes 10 days. I did politely challenge his comment but he just reiterated with confidence that this is the case!
So now I have a router running at a reasonable speed. It's faster than what I had but some sites are just not as snappy and instant as they were when i was with Idnet. I'm a little dissapointed, but I do have fater speeds even though general surfing is sluggish.
I have considered buying a new VDSL router. It's a shame that my Asus DSL-N55U which has been superb only supports up to ADSL2+
Also that "Pro" upgrade is available easily from my log in page as extras for your service. It makes no mention that it's no longer required and it wouldn't surprise me if people had tried and succeded to sign up for it.
I did pay the one off fee for a fixed IP address which I prefer.
EDIT: I have narrowed down the reason why my laptop is now quite lacklustre in internet performance. It seems that the PlusNet hub (and I've checked/tweaked the WiFi settings as neccessary) isn't being friendly with my Laptop Broadcom Chipset. It's never been an issue on Wifi with any of my ADSL2 routers.
Trying though a TP-Link Archer T4u USB3 Wifi Dongle which I normally use on my PC whilst sorting my wired setup proved to perform well with the PlusNet hub.
I'd still prefer a different VDSL modem, but what to buy is another question.
Edited by Vorlon (Wed 22-Jun-16 15:46:51)