no, I did what the email said
We hope youíre happy with your products and services but if you do decide to leave because of these changes, we wonít apply any early termination charges. All we ask is that you call us to tell us within 30 days of getting this email and give us 14 daysí notice.^
I got this email back
We�re sorry you�ve decided to leave us because of the changes we�ve made to our home phone pricing and call rates. As agreed, because you�ve told us within 30 days of receiving the email we won�t be applying any early termination charges.
This email is to confirm that your cancellation request has been processed.
Your account with us will finish on 16/08/2016.
Nothing in either says anything about a cease order. I did read on the PN Forum that someone got an email charging him some £200+ because he migrated BEFORE he contacted PN. So if he did that, and got that email, then I've done right? Oh and I'm not being charged a cease fee!
Edited by blfamily (Tue 02-Aug-16 21:55:53)