I don't want to steal your thread but I am in a bit of a dilemma too.
Renewed FTTC connection with PlusNet in February this year, 12 month contract and now three months in. To save some cost as we didn't use our landine but wanted to keep the number it in case somebody decided to call, I opted for the line rental saver option.
Within a week of renewing, Install.com vans turn up with engineers all over the place. At this point, I realise that they are laying fibre optic cable and running them up the poles. It took a week or two after they ran the fibre cable up the pole for BT's exchange checker to be updated to confirm that FTTP was now available with speeds of up to 1Gbps down and 220Mbps up with a 1 step install showing.
In the midst of all this, the upload speeds halved, which PlusNet were able to resolve but then the download speed went down from 40Mbps to 33Mbps and although I can live with this during lockdown, it has begun to put a strain given the internet is used by members of the household e.g. Netflix streaming, video calls, IoT devices etc.
PlusNet do not have the facility to change the physical connection from FTTC to FTTP even if I wanted to remain on a 40/10 profile.
Came off the phone to BT, which has left me more confused than ever. Apparently, they will need to fit a CSP outside my premises and ONT inside...(I thought the one-step install negated the CSP and the fibre cable is run straight into the home to be connected to the ONT). I was further told that BT are ceasing the Fibre Voice Access and will shortly be implementing BT Voice.
I really want FTTP installed but appreciate if someone can walkthrough how this is done and in particular be able to answer the following questions:
1. Assuming this is a one-stop install, will I be able to speak with the OpenReach engineer on where I want the cable to enter the premises.
2. I was told by BT that if I wanted to have FTTP with a second line installed then OpenReach will need to come out to assess if there will be additional costs. In my head, I can't think of any additional cost, surely they would be running a fibre cable from the pole to the premises in the same way that they would if I was switching provider to keep the existing line?
3. If I switch, then I would be losing 9 months of line rental saver that I would have paid for. Is there any way of keeping the phone line with PlusNet but have the internet connection with BT as an FTTP connection?
4. I could just wait until the end of my current contract with PlusNet. I do get very good 4G signal where I live where I have seen download speeds peak at 80Mbps and upload at around 30Mbps. Another thought is that I purchase a 4G modem, link the PlusNet modem and the 4G modem to a load balancing router with a failover option and run this setup until I am either out of contract with PlusNet and ready for FTTP to be installed or until BT decides to lower their prices further or reduce the contract length, which is currently 24 months. Has anyone tried such a setup and how have they found this to improve their speeds?
Edited by PS123 (Sun 24-May-20 13:57:41)