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Standard User hk11
(fountain of knowledge) Sun 09-Aug-20 01:02:42
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Re: Unfortunately we’ve hit a problem


[re: RobertoS] [link to this post]
 
You would think the error would say that, if it were the case.

Your url just gives me the error as per subject line.


Keef- Sheerness Kent UK - Shell Energy BB via Technicolor TG582N

Previously - NowTV, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Standard User MCM
(knowledge is power) Sun 09-Aug-20 02:38:51
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Re: Unfortunately we’ve hit a problem


[re: hk11] [link to this post]
 
Have you an alternative PC, laptop, tablet or phone that you could try using? Have you rebooted/restarted the machine giving you problems?
Standard User zyborg47
(eat-sleep-adslguide) Sun 09-Aug-20 09:08:20
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Re: Unfortunately we’ve hit a problem


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Report what as invalid?

Following the links we have in the packages still seeing the reward cards appear.

We are landing you on the right page for the affiliate links for new customers.


yep, working fine here.

Adrian

Desktop machine Ryzen powered with windows 10 , reluctantly.

Plusnet FTTC


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Standard User zyborg47
(eat-sleep-adslguide) Sun 09-Aug-20 09:11:27
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Re: Unfortunately we’ve hit a problem


[re: longedge] [link to this post]
 
In reply to a post by longedge:
I've been with PlusNet for years always on a 12 month contract although it does mean having to ring the customer retention team each year to negotiate anything other than an 18 month period. I'll be renewing in a few weeks and I will be on a 12 month contract if I remain with them smile


If you are staying with them then why do you keep to a 12-month contract or is it so you can get a better deal every 12 months?

I have just renewed for an 18-month contract, I am not a fan of long contracts, but for £23 a month it is good and to be honest apart from an Open reach problem, I had, Plusnet have been pretty good.
I doubt anything is going to come along that is better in 18 months.

Adrian

Desktop machine Ryzen powered with windows 10 , reluctantly.

Plusnet FTTC
Standard User zyborg47
(eat-sleep-adslguide) Sun 09-Aug-20 09:12:39
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Re: Unfortunately we’ve hit a problem


[re: hk11] [link to this post]
 
In reply to a post by hk11:
The offer as previous poster says there are no current offers with a card.

Yes, I thought there was a card. So previous poster was wrong?

So it is definitely Plusnet website that has the problem and not, as previous poster suggested the redirect from yourselves?


There is a £50 reward card offer, I presume it is a pre-paid card.

Adrian

Desktop machine Ryzen powered with windows 10 , reluctantly.

Plusnet FTTC
Standard User hk11
(fountain of knowledge) Sun 09-Aug-20 09:41:17
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Re: Unfortunately we’ve hit a problem


[re: zyborg47] [link to this post]
 
Has been the case when I have previously applied, but I 'spose it might have changed. wink


Keef- Sheerness Kent UK - Shell Energy BB via Technicolor TG582N

Previously - NowTV, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
Administrator MrSaffron
(staff) Sun 09-Aug-20 09:48:35
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Re: Unfortunately we’ve hit a problem


[re: hk11] [link to this post]
 
Just because site A works does not imply site B will work.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Sun 09-Aug-20 09:49:25
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Re: Unfortunately we’ve hit a problem


[re: hk11] [link to this post]
 
Tried using anything other than your iiPad to use the links?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User hk11
(fountain of knowledge) Sun 09-Aug-20 10:03:33
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Re: Unfortunately we’ve hit a problem


[re: MrSaffron] [link to this post]
 
No, my PCs are so old they refuse to even download browser updates. frown

You would have thought a Company the size of Plusnet could issue more meaningful error messages.

TBB seems to have no problem with my iPad. The only other sites have found that don't like it are Gumtree parts and of Moneysavingexpert. I assume these companies just don't want new/old custom. wink


Keef- Sheerness Kent UK - Shell Energy BB via Technicolor TG582N

Previously - NowTV, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
Standard User longedge
(experienced) Sun 09-Aug-20 10:11:01
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Re: Unfortunately we’ve hit a problem


[re: zyborg47] [link to this post]
 
In reply to a post by zyborg47:
If you are staying with them then why do you keep to a 12-month (snip)


Simply because I pay my line rental in advance to save a few quid (a much smaller saving than it used to be) and that's 12 monthly. It keeps the two contracts aligned.

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... known to some as George
plusnet FTTC - BQM
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