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Standard User hk11
(fountain of knowledge) Sat 29-Aug-20 11:20:22
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Re: Unfortunately we’ve hit a problem


[re: broadband66] [link to this post]
 
I appreciate that, just grates when company's don't respond to communications!


Keef- Sheerness Kent UK - Shell Energy BB via Technicolor TG582N

Previously - NowTV, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
Standard User jchamier
(eat-sleep-adslguide) Sun 30-Aug-20 16:09:11
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Re: Unfortunately we’ve hit a problem


[re: hk11] [link to this post]
 
In reply to a post by hk11:
I am saying they have a history of bad coding. This is just one example. Others are their billing system that I understand to still be giving problems over two years after being modified and my other thread (which I don't think is iOS9 specific) regarding contract start date.
I said elsewhere that the billing problems MAY only be a handful of the customer base, as I know 4 Plusnet customers whom have not had any billing problems, but also they wouldn't post on an internet forum.

If your device is limited to iOS 9 then if its an iPad 3, it is limited to iOS 9.3.6, and that device was last sold in 2012. Anything newer than an iPad 3, can run iOS 10, or iOS 12. Also even the iPad 3 on iOS 9 can run an alternative browser, worth a try, if Safari is causing the issues. That old a device won't be 64bit, and so won't be able to run advert or tracking blockers, which could stop scripts running.

Also if you are running iOS 9.3.5, then you really should have updated to 9.3.6:
https://support.apple.com/en-us/HT208010#936

That said, I am guessing based on the User Agent string you posted. Those that can upgrade to iOS 13 (iPad Air 2 and later) don't show as an iPad in that string, they show as a Mac.

I am assuming you have an original iPad Mini, which was popular due to the price, but must now be feeling slower than a cheap laptop. Unfortunately it had a very limited CPU and limited RAM, and was time limited on the day of sale.

20 years of broadband connectivity since 1999 trial - Live BQM

Edited by jchamier (Sun 30-Aug-20 16:13:13)

Standard User hk11
(fountain of knowledge) Sun 30-Aug-20 16:21:32
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Re: Unfortunately we’ve hit a problem


[re: jchamier] [link to this post]
 
I run Chrome on one and Dolphin on the other as "backup" browsers, but as someone said before these would just be "skins" on Safari as I think Apple force these on users, but thanks for the suggestion.


Keef- Sheerness Kent UK - Shell Energy BB via Technicolor TG582N

Previously - NowTV, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========


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Standard User jchamier
(eat-sleep-adslguide) Mon 31-Aug-20 10:07:24
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Re: Unfortunately we’ve hit a problem


[re: hk11] [link to this post]
 
In reply to a post by hk11:
I run Chrome on one and Dolphin on the other as "backup" browsers, but as someone said before these would just be "skins" on Safari as I think Apple force these on users, but thanks for the suggestion.

I thought it changed in later iOS, but can't find the info.

20 years of broadband connectivity since 1999 trial - Live BQM

Edited by jchamier (Mon 31-Aug-20 10:09:39)

Standard User Malwaremike
(experienced) Mon 31-Aug-20 11:09:47
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Re: Unfortunately we’ve hit a problem


[re: hk11] [link to this post]
 
I can understand that old hardware may not handle new software, but you're right about PN billing problems. I could not view my bills in Firefox after version 76 or thereabouts, then it worked for a version or two, then it stopped with the last and the current version 80. Only way to view/print my bills is in MS Edge.
Standard User hk11
(fountain of knowledge) Mon 31-Aug-20 11:32:57
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Re: Unfortunately we’ve hit a problem


[re: Malwaremike] [link to this post]
 
It does seem a pain trying to keep up with browser versions. Why they can't test before release is beyond me, but I suppose things move so fast these days.

I still think companies should have a basic version of their site, but maybe not quite as basic as say Lynx on Linux. wink

tiny:~# lynx www.plus.net

Looking up www.plus.net first
Looking up www.plus.net
Making HTTP connection to www.plus.net
Sending HTTP request.
HTTP request sent; waiting for response.
HTTP/1.1 301 Moved Permanently
Allowing this cookie.
Data transfer complete
HTTP/1.1 301 Moved Permanently
Using https://www.plus.net/
Looking up www.plus.net
Making HTTPS connection to www.plus.net
Retrying connection without TLS.
Looking up www.plus.net
Making HTTPS connection to www.plus.net
Alert!: Unable to make secure connection to remote host.

lynx: Can't access startfile http://www.plus.net/
tiny:~#


Keef- Sheerness Kent UK - Shell Energy BB via Technicolor TG582N

Previously - NowTV, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========

Edited by hk11 (Mon 31-Aug-20 11:38:21)

Standard User Oliver341
(eat-sleep-adslguide) Mon 31-Aug-20 13:35:47
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Re: Unfortunately we’ve hit a problem


[re: hk11] [link to this post]
 
In reply to a post by hk11:
I still think companies should have a basic version of their site, but maybe not quite as basic as say Lynx on Linux. wink

Seems like your lynx is broken as well: https://imgur.com/a/EI9qlm6

Oliver.
Standard User hk11
(fountain of knowledge) Mon 31-Aug-20 13:59:43
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Re: Unfortunately we’ve hit a problem


[re: Oliver341] [link to this post]
 
Works fine on other sites e.g. :-

28)
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BBC Homepage
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MenuMore
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Arrow keys: Up and Down to move. Right to follow a link; Left to go back.
H)elp O)ptions P)rint G)o M)ain screen Q)uit /=search [delete]=history list


Keef- Sheerness Kent UK - Shell Energy BB via Technicolor TG582N

Previously - NowTV, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
Standard User Oliver341
(eat-sleep-adslguide) Mon 31-Aug-20 14:04:44
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Re: Unfortunately we’ve hit a problem


[re: hk11] [link to this post]
 
You probably need to update your root SSL/TLS certificates.

Oliver.
Standard User hk11
(fountain of knowledge) Mon 31-Aug-20 14:07:52
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Re: Unfortunately we’ve hit a problem


[re: Oliver341] [link to this post]
 
Quite possibly.

It's not something I use too often. wink


Keef- Sheerness Kent UK - Shell Energy BB via Technicolor TG582N

Previously - NowTV, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
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