I have contact PN via phone call. They can't do anything at the moment as openreach engineer will not come out unless there is loss of broadband or no phone tone on the line, as engineers are reduiced due to coronavirus.
I told my parents could be work ongoing in their green box area with FTTP installing there. Not sure.
Their connection stats say via billion 8800nl:
https://ibb.co/3mVttJD and https://ibb.co/WKw50hJ
Their live BQM: https://www.thinkbroadband.com/broadband/monitoring/...
Edited by adslmax (Thu 01-Oct-20 15:12:02)