Plusnet and 24 month contract

It seems now that plusnet is going for 24 month contract even for FTTC. The price for 24 months is £25.99 and put the 18 and 12 months both to £28.99. That is the 36Mb.s FTTC, that is what they have offered me if I renew my contract

They have also offered me 36Mb/s FTTP at £26.99 and also 74Mb/s FTTP the same price. 146Mb/s is £36.99 and 300Mb/s is £32.99, so that is cheaper than the lower speed ones.

I presume they are doing this to try to get people to go to FTTP, but it is pushing me away even more, if they don't want me as a customer I can go elsewhere

They’re just doing it to keep you as a customer for longer. With no option to leave in 12 months you’ll then be hit by a price increase despite being in contract.

I don’t think PlusNet are really pushing FTTP.

I realise that the longer contracts are to keep people, certainly now people have more choice. the price increases are one of the reason why I don't want a 24-month contract. I really thought we have gone past the stage of 24 month contracts, but it seems like we have gone backwards in that respect.

It seems like you may be correct that Plusnet is not pushing FTTP, if you put in as a new customer then the first thing that will pop up is FTTP, but it is easy enough to get to the FTTC section, some providers make that almost impossible, apart from Talk Talk who still don't recognise that FTTP via Openreach is available to a lot of parts of the city.

I think the profit margins on FTTC are probably better for plusnet so there’s no need to push the higher services.

I think I read somewhere that ISPs were offered an inducement to get their customers onto FTTP, presumably to spread the load before copper is withdrawn in 2025.

Plusnet offered me FTTP at the same price as FTTC with a two year contract. The 14% price rise soon after signing was annoying but was clearly stated in the contract, but I think PN is still good value for my years of excellent service. Of course I do shop around but would rather avoid the hassle of changing except for a big price difference, which I have yet to find. We can't expect prices to stay the same or even fall as some seem to expect.

In reply to a post by Malwaremike:

before copper is withdrawn in 2025.

Copper is NOT being withdrawn, only the PSTN is being switch off at the end of 2025.

Sadly I don't know how many more times this need to be clarified.

Makes no difference to simple souls like me. Some 20m of cable was taken off my gable wall after 40+ years, replaced by slimmer fibre. Openreach man took it away for scrap, I suppose. As far as I and my neighbours are concerned, copper (or was it alumalloy) has gone.

In reply to a post by Kr1s69:

I think the profit margins on FTTC are probably better for plusnet so there’s no need to push the higher services.

Not if openreach is going to reduce the prices for FTTP for providers, that will be an incentive for providers to connect people to FTTP.

In reply to a post by Malwaremike:

I think I read somewhere that ISPs were offered an inducement to get their customers onto FTTP, presumably to spread the load before copper is withdrawn in 2025.

Plusnet offered me FTTP at the same price as FTTC with a two year contract. The 14% price rise soon after signing was annoying but was clearly stated in the contract, but I think PN is still good value for my years of excellent service. Of course I do shop around but would rather avoid the hassle of changing except for a big price difference, which I have yet to find. We can't expect prices to stay the same or even fall as some seem to expect.

Dect is correct that copper is not being withdrawn, well, not for many years anyway. they have to get everyone off FTTC and ADSL first and there will still be people who will not have FTTP available to them for a few good years. what will be vanishing will be the analogue voice system, that will be going to a digital system and the home phone will have to be connected to a router, even if the user don't have broadband. I can see the reason for doing it, but I still don't agree with it at the moment as there is no back up system for it.

Anyway, I don't expect prices to stay the same, but I also don't expect a 14% increase, maybe a couple of quid a month increase, but not a £6 a month increase, that is beyond belief.
I am lucky in that I only have until the end of June until my contract ends, sure I could recontract with Plusnet, but looking at what they are offering and with the 24-month contract I can get a better deal elsewhere. It is a shame as I have been with plusnet for a fair few years, but at the end of the day they are a big enough company to cope and there is still no news about what is happening to plusnet, will they become part of EE or not?

A 24_month contract of 36Mb.s FTTC contract is a squid cheaper than the equivalent FTTP package, that is what Plusnet have in their Offers and upgrades section when I look in it. So no real incentive to get FTTP if I wanted to stay at the same speed. 18-months FTTC as i have already said is £28.99, the same as 12 months.

What hassle is it for you to change? As you went for FTTP you had to have someone in to change you to FTTP and these days changing providers is pretty straight forward, well on the openreach network anyway.

I really don't know what to do to be honest, I don't need the speed increase of FTTP, a faster upload would be useful sometimes and maybe now and again a faster download, but the price difference between FTTC and FTTP higher speeds are getting pretty close.

In reply to a post by zyborg47:

I really don't know what to do to be honest, I don't need the speed increase of FTTP, a faster upload would be useful sometimes and maybe now and again a faster download, but the price difference between FTTC and FTTP higher speeds are getting pretty close.

To summarise, in descending order of price:

(1) 12 months FTTC contract @ £28.99 = £347.88. *Assuming* you could get the same deal next year (which is not guaranteed), that would be £695.76 for 2 years.

(2) 24 months FTTP @ headline price "£26.99". Let's say after 12 months it rises by 14% to £30.77; then the total price is £693.12. A few pence a month cheaper, plus you get the faster speeds (80M/20M) and higher reliability of FTTP - but no voice service.

(3) 24 months FTTC contract @ headline price "£25.99", let's say after 12 months it rises by 14% to £29.62; total price is £667.32. Total saving versus 24 months FTTP is £25.80, or £1.08 per month.

Hence I'd say the price differences are pretty insigificant, and you should concentrate on what's really important to you: ease of exiting contract? Extra speed and reliability of FTTP over FTTC? Putting off the day you have to get FTTP installed?

The FTTC options avoid having to make an appointment to get FTTP installed. But you're likely to have to do this in a couple of years' time anyway, if your area goes copper stop-sell. Hence this only matters if you're planning to move out in that timescale. If you do, remember you'll either have to transfer your Plusnet service to your new home and start a new contract there, or pay an exit fee.

I'd say these prices are as low as you're likely to find anywhere. You say that these options are "pushing me away even more, if they don't want me as a customer I can go elsewhere", but if you do, either you're going to pay quite a bit more (for a smaller provider), or you're likely to end up on a similar long contract with in-term price rises (for all the major providers).

I love the way you put that, fantastic, thanks

Now broadband still does FTTC for £23 for 12 months, which is not bad at all, also a company called Onestream does Fibre 55 for £21.95 also 12 months. They also do FTTP on 12 months contracts as well., Supreme Full Fibre 115 for £26.95.

The thing is if I am going to go through the process of having FTTP installed then I may as well go with Zzoomm.

Not planning to move for around 12 months at least, as for copper stop-sell, I think it will be more than a couple of years before that happens here, Openreach has to lay FTTP to 75% of the city and then give a 12 month warning and I doubt they will get 75% by the end of next year.

As I said, thanks for the info, it certainly will help me,

In reply to a post by Malwaremike:

simple souls like me.

That explains it.

In reply to a post by zyborg47:

The thing is if I am going to go through the process of having FTTP installed then I may as well go with Zzoomm.

You are in a fortunate position that you have that option as well.

Just bear in mind that with Zzoomm you have no choice of provider. If you find that you don't like their Internet service or their customer service, then you'll either go back to copper or ultimately have a second hole drilled in your wall for Openreach FTTP. As long as you locate the ONTs in an out-of-sight place, that shouldn't be a problem.

In reply to a post by candlerb:

You are in a fortunate position that you have that option as well.

Just bear in mind that with Zzoomm you have no choice of provider. If you find that you don't like their Internet service or their customer service, then you'll either go back to copper or ultimately have a second hole drilled in your wall for Openreach FTTP. As long as you locate the ONTs in an out-of-sight place, that shouldn't be a problem.

Where the ONT would go is under a shelf that my router is on.
Oh yeah, I know full well what Zzoomm is and while the lack of choice of a provider is not a problem, the complaints about Zzoomm is. There are a fair few of them, but I have chatted to a couple of people with Zzoomm, and they have had no problem, even with the router which many people are having. I can see two Zzoomm routers on my phone Wi-Fi and the signals are pretty good, one is across the road and the other is next-door but one.

I got enough holes drilled in my wall as it is one for the Sky dish that was and one for my old wireless broadband, there is also a massive hole with a vent that was put in because I had a gas fire, I have blocked that up with loft installation as it is not needed now and in lets in the cold I am thinking of blocking it up with expanding foam. they could bring the fibre through that, around the skirting board, then around the living room door, down the wall in the corner and though a hole I already have in the shelf to get below it and plonk the ONT where the Openreach VDSL modem is.

I need to make up my mind what to do by at least the end of May. if I do go for fibre, I can't see myself going for Openreach network.

I don't believe PN are pushing for FTTP ahead. It's all lied.

Don't forget there is a minimum radius needed for fibre cabling bends. AIUI it can't be nearly unseen round door frames or any other change of direction. Unlike electrical wiring.

Surely you could have worked all that out by yourself?

In reply to a post by pluralist:

Don't forget there is a minimum radius needed for fibre cabling bends. AIUI it can't be nearly unseen round door frames or any other change of direction. Unlike electrical wiring.

Oh yeah, I forgot about that.
Bang goes that idea.,

In reply to a post by broadband66:

Surely you could have worked all that out by yourself?

Yes, but sometimes it takes someone else to do it first.,

I'm sure you'll find a way. You always do .

In reply to a post by zyborg47:

In reply to a post by broadband66:

Surely you could have worked all that out by yourself?

Yes, but sometimes it takes someone else to do it first.

That is fantastically nonsensical...

Edited by binary (Tue 11-Apr-23 01:11:11)

In reply to a post by pluralist:

Don't forget there is a minimum radius needed for fibre cabling bends. AIUI it can't be nearly unseen round door frames or any other change of direction. Unlike electrical wiring.

Should be fine.

https://iili.io/HkSmm7f.md.jpg

https://i.postimg.cc/c4v7G2CT/FTTC-cable.jpg

The inner cable can readily follow your intended path, the outer cable cannot. Our new fibre runs 30m over a road to our gable wall. The OR techie showed me the cable is 2.5mm diameter white plastic with a woven Kevlar layer covered in heavy black plastic which is stripped off for internal use.

He said the 'full' cable is 6mm wide and very easy to kink so he installed a big loop where the cable runs from the suspension eyebolt through the gable wall and roofspace where the outer layer is stripped off to leave the flexible inner cable to drop behind the door, along the skirting and into the box as shown. Hope this helps.

You've labelled it FTTC cable pic and in the link .

Please disregard, thanks, FTTC refers to my BB folder of pix and records, wonder is that I can still distinguish between fibre cable and my garden hose

In reply to a post by Malwaremike:

... wonder is that I can still distinguish between fibre cable and my garden hose

Easy. If what goes through a hose is leaked something might be damaged. If what goes through a fibre-optic cable leaks your bank balance possibly takes the hit.

I do honest think it biggest con by Plusnet to force customer sign up 24 months contract know it will be 2 x CPI + inflation rise to bite the customer and even worse case you are NOT allow to cancel the contract for any future price rise.

PLUSNET ARE THE WORSE ASHAMED COMPANY EVER! I am glad I am no longer with plusnet for any broadband service, mobile anymore.

Plusnet - NO FUTURE!

Edited by adslmax (Tue 11-Apr-23 16:36:53)

Lol you sound like a child.

Almost all providers are doing the exact same thing with contract lengths and inflationary rises.

It’s the regulator that should be getting the brunt of these complaints.

No don't call me that. I ain't a child. I know how rip off and conned UK are. Peoples just fall for it. For me I WILL NEVER NEVER NEVER sign up 24 months contract ever again.

My ISP is rolling on contract with no price rise ever! (The best ISP I am with)

Just for interest Max, what lucky ISP has your business now? Glad you are happy with them.

In reply to a post by binary:

That is fantastically nonsensical...

Why?

In reply to a post by Malwaremike:

https://i.postimg.cc/c4v7G2CT/FTTC-cable.jpg

The inner cable can readily follow your intended path, the outer cable cannot. Our new fibre runs 30m over a road to our gable wall. The OR techie showed me the cable is 2.5mm diameter white plastic with a woven Kevlar layer covered in heavy black plastic which is stripped off for internal use.

He said the 'full' cable is 6mm wide and very easy to kink so he installed a big loop where the cable runs from the suspension eyebolt through the gable wall and roofspace where the outer layer is stripped off to leave the flexible inner cable to drop behind the door, along the skirting and into the box as shown. Hope this helps.

That Fibre running down by the door looks like it been pinched when they attached it to the wall.

Looking at the ones that have fibre here, the ones that have Openreach the fibre seems to follow the copper cable, Zzoomm don't seem to as the fibre seems to separate away from the copper cable as it gets closer to the house. My next door neighbour that has openreach the fibre enters into what would be the hallway, not much of a hallway. where it enters would be an electric meter. I know fibre is not affected by interference, but still seems to be a silly place for fibre to enter.

As I have said, i still don't know what to do, I will probably see what Plusnet can do for FTTC and if they can't give me a decent price I will go for now broadband

In reply to a post by Kr1s69:

Lol you sound like a child.

Almost all providers are doing the exact same thing with contract lengths and inflationary rises.

It’s the regulator that should be getting the brunt of these complaints.

This is the problem, well for me anyway, I was on a 24 month contract with the wireless network I used and for the first 12 months it was great, then things started to go downhill, but I was stuck in a contract, the last 6 months was not great as they could not cope with the demand, I would have got a slightly faster speed by going back to ADSL, and it would have been cheaper. I have had a few 18 months contracts with plusnet, I would certainly not do a 24 month one

In reply to a post by Malwaremike:

Just for interest Max, what lucky ISP has your business now? Glad you are happy with them.

he uses a mobile network.

I don’t like long contracts either, I just find the language max used rather childish.

I’m hoping virgin media or FTTP will come to my area soon so I looked at short contracts - I could have paid £60 to move to Now at a reasonable monthly cost (30 day term) or moved somewhere free but end up overpaying each month.

In the end I stayed with Plusnet on a 12 month deal.

There are very few FTTP providers that use the Openreach network that have short contracts, I have no idea about virgin.

I almost ordered Zzoomm today, went through everything from picking the service, putting my bank details in, but bottled out when they asked me to choose my installation date. I wonder if I will have letter from them like I did when I just did a query

I’d happily take a long contract on FTTP but wanted to avoid a long contract on FTTC and end up locked in when something better comes along

According to ISP preview, Plusnet have dropped their prices for FTTP again, but only for new customers and it seems only from the links that ISPpreview provides.
https://www.ispreview.co.uk/index.php/2023/04/isp-pl...

But still 24 month contract, the prices are good, but also don't forget that you will get two years of price increases and if inflation don't drop the increase will be pretty high.

I thought if they are doing that, maybe they will drop the price for current customers. they have a bit, but ZZoomm is still cheaper and a more advanced network.

In reply to a post by zyborg47:

According to ISP preview, Plusnet have dropped their prices for FTTP again, but only for new customers and it seems only from the links that ISPpreview provides.
https://www.ispreview.co.uk/index.php/2023/04/isp-pl...

This is untrue. If I do an FTTP availability check on Plusnet today, *without* going via the affiliate links, I get exactly the same prices. Even in an incognito window.

Unfortunately, they closed the comments, so it's not possible to point this out.

I wonder whether they did this intentionally to gain some kickback revenue, which I'm very disappointed in - normally this is a trustworthy site.

The next time I renew my Plusnet contract I must remember to ask them if I can switch to FTTP if it becomes available.

In reply to a post by candlerb:

This is untrue. If I do an FTTP availability check on Plusnet today, *without* going via the affiliate links, I get exactly the same prices. Even in an incognito window.

Unfortunately, they closed the comments, so it's not possible to point this out.

I wonder whether they did this intentionally to gain some kickback revenue, which I'm very disappointed in - normally this is a trustworthy site.

You are right, I just did it and yes the prices are the same with or without the links.
You can contact Mark who wrote the article, here is a linkto the contacts page.

In one way, I don't blame them for trying to get some more revenue,

In reply to a post by Michael_Chare:

The next time I renew my Plusnet contract I must remember to ask them if I can switch to FTTP if it becomes available.

if it is available where you are then yes you can switch to FTTP, you can switch part way though your contract if you want to, but remember it is a 24-month contract, and you will have two lots of price rises that you will not be able to do anything about.

Do Sainburys put up prices? Yes.

Do they tell customers in advance? No


So why should ISPs be any different to a supermarket? Having just returned from shopping where I have paid 50, 80, 100% more for some items that I did a year ago.

In reply to a post by MHC:

Do Sainburys put up prices? Yes.

Do they tell customers in advance? No


So why should ISPs be any different to a supermarket? Having just returned from shopping where I have paid 50, 80, 100% more for some items that I did a year ago.

They are doing a good deal on 24 x Coke Zero (if you use your Nectar card) at the moment if you like that sort of thing

In reply to a post by MHC:

Do Sainburys put up prices? Yes.

Do they tell customers in advance? No


So why should ISPs be any different to a supermarket? Having just returned from shopping where I have paid 50, 80, 100% more for some items that I did a year ago.

You don't agree a contract with supermarkets where you are required to shop there for 12-24 months purchasing the same or more expensive shops each time.

In reply to a post by MHC:

Do Sainburys put up prices? Yes.

Do they tell customers in advance? No


So why should ISPs be any different to a supermarket? Having just returned from shopping where I have paid 50, 80, 100% more for some items that I did a year ago.

How can you compare a supermarket do a ISP? As XGS_Is_On posted you are not locked into a supermarket, if you don't like the prices you can go elsewhere. I went to Lidls and Food warehouse today to do some shopping, Can't do that with a ISP when in a contract.
Also with shopping you can either buy less or go for the cheaper options, if you don't already do. I don't normally buy branded items, I did today in food Warehouse, I got some Birdseye battered fish fingers, as Birdseye seems to be the only ones that do battered ones, but breaded one I normally buy unbranded.


Prices have gone up everywhere, and I have said before I don't mind paying a little more for my broadband, but when it rises by £8 a month, then that is a different thing.

In reply to a post by dect:

They are doing a good deal on 24 x Coke Zero (if you use your Nectar card) at the moment if you like that sort of thing

Don't have a nectar card, not that I would buy coke anyway, prefer Pepsi max., but normally buy Sainsbury's own version, nicer than coke.,

You probably cannot, but the point is broadband ISPs tell you well in advance of price rises and define EXACTLY how they are calculated.

Supermarkets change prices at a whim with NO warning and don't care about upsetting customers - and they all work together (albeit informally). Rises in all supermarkets on some products of 50% per annum ... be that Sainsburys, Teso, Waitrose, Aldi, Lidl, Morrisons, so there is still no choice.


So, you are already paying £55 for your broadband - maybe you should have chosen a cheaper supplier at the start.

In reply to a post by MHC:

You probably cannot, but the point is broadband ISPs tell you well in advance of price rises and define EXACTLY how they are calculated.

That is true, but some providers do put it in the small print, the problem is we still have no idea how much the price will rise since we have no idea how much inflation will rise. We still don't know if it will rise further in the next 14 months.

Supermarkets change prices at a whim with NO warning and don't care about upsetting customers - and they all work together (albeit informally). Rises in all supermarkets on some products of 50% per annum ... be that Sainsburys, Teso, Waitrose, Aldi, Lidl, Morrisons, so there is still no choice.

As I said go for cheaper products, they are just as good if not better., So instead of paying the inflated price for say Heinz beans, get store own product, which is a lot cheaper and in most cases better than Heinz.

I shop around, I have a discount card where I work, and I do use it if the product I want is cheaper with it, but if not I shop at Aldi and Lidls. I am not loyal to any supermarket, even the one I work for. It is at the end of the day as I have told my manager on many occasions, just a job, it pays my bills and other stuff.

So, you are already paying £55 for your broadband - maybe you should have chosen a cheaper supplier at the start.

Where did you get pay £55 a month from? I pay just over £24 at the moment. My next payment will be £30, due to the increase, but I am out of contract at the end of June, so if they don't give me a good offer I will be off.

In reply to a post by zyborg47:

he uses a mobile network.

No I use SoGEA FTTC on 1 month contract with my smaller ISP.

Simple maths.

If you have an £8 increase with a CPI+3.9% increease you will be paying £55 already.


But actually, what you say id totally wring ... you are paying £24, so PN at £24.99 on renewal is just over 4%

In reply to a post by adslmax:

In reply to a post by zyborg47:

he uses a mobile network.

No I use SoGEA FTTC on 1 month contract with my smaller ISP.

I thought you had a 5G thingy in your loft?

In reply to a post by MHC:

Simple maths.

If you have an £8 increase with a CPI+3.9% increease you will be paying £55 already.


But actually, what you say id totally wring ... you are paying £24, so PN at £24.99 on renewal is just over 4%

I was paying £24 until the last payment I made, now it goes up to £30, my mistake was the £8, it is £6 difference.

From plusnet dashboard

Your last bill:
24th March
£24.58

Your products
Unlimited Fibre inc. Line rental
£30.59
(after contract ends £47.76)

In reply to a post by zyborg47:

I thought you had a 5G thingy in your loft?

Yes it still there but smarty 5G can be affected by heavy rain as 5G will be disappear until the rain stop.

Without rain (5G): 450 to 600Meg down and 5 to 15Meg up.
With rain (4G): 10 to 13Meg down and 1 to 3Meg up

I stay with SoGEA FTTC 80/20 because rain will affect 5G.

So, your bill is wrong too. If you were paying £24.58 then with the increase, it should be £28.12.


Or if you upgrade to FTTP and similar speeds, £24.99

In reply to a post by adslmax:

Yes it still there but smarty 5G can be affected by heavy rain as 5G will be disappear until the rain stop.

Without rain (5G): 450 to 600Meg down and 5 to 15Meg up.
With rain (4G): 10 to 13Meg down and 1 to 3Meg up

I stay with SoGEA FTTC 80/20 because rain will affect 5G.

So my point in other threads that 5G is not reliable is correct.being affected by rain reminds me of satellite TV

In reply to a post by MHC:

So, your bill is wrong too. If you were paying £24.58 then with the increase, it should be £28.12.

You are correct, I remember now when the price increases were first announced I worked out that it would £28 and the email I had also said increased by £3.54 a month.
I wonder if the extra is because it is a part month or something like that? I will have to email them and ask.

Or if you upgrade to FTTP and similar speeds, £24.99

I really don't see the point in going to FTTP for the same speed, it is hassle and I would get nothing out of it apart from saving money, but I could either try and get a better price from Plusnet for FTTC or go to another provider.

Why do you bang on about 2 years of price increase if on a 2 year contract?

Most ISPs have a yearly increase. Go with one now, for 1 year, and it will increase next March. Then move to another one for the following year and it will, probably, increase the following March.

"So my point in other threads that 5G is not reliable is correct"

Don't rely on one person's comments about 5G. Bit like listening to people down the coffee shop or pub.

In reply to a post by broadband66:

Why do you bang on about 2 years of price increase if on a 2 year contract?

Most ISPs have a yearly increase. Go with one now, for 1 year, and it will increase next March. Then move to another one for the following year and it will, probably, increase the following March.

But if you have a 12 month contract you can haggle for a lower price after the contract ends, so may get a lower price to start with, something that you can not do with a 24-month contract for 2 years. so you are stuck with the price rises and nothing you can do.

I also don't want to be tied into a contract for 24-months, been there, done that, never again

In reply to a post by broadband66:

"So my point in other threads that 5G is not reliable is correct"

Don't rely on one person's comments about 5G. Bit like listening to people down the coffee shop or pub.

It is not just one person's comments. I chat to people in large towns and cities that have the same problem and a lot of them have switched 5G off due to the problems

As has been pointed out to you. A 12 month contract ususlly costs more per month than a 24 month contract.

You have to work out costs over a longer period in order to find out if you are saving or not.

In reply to a post by broadband66:

As has been pointed out to you. A 12 month contract ususlly costs more per month than a 24 month contract.

You have to work out costs over a longer period in order to find out if you are saving or not.

It does cost more, but we used to get 18 months contracts for more or less the same price. I thought we have done away with 24 months contract and now FTTp seems to be an excuse to bring them back apart from Plusnet which seems to be bringing them back for FTTC as well.

Even so it is not just about price it is also being stuck in a long contract if the service is naff, as I Said, been there, done that. They don't even seem to give new customers the choice, why not give people the choice of paying a bit more for a shorter contract?
Being a customer already, I have that choice, but I am not going to take it, I am not paying another £4 a month more just for 18 month or 12 month contract, so I will go to another ISP.

If you can find a 12 month contract at another ISP, for the same price as 24 months at Plusnet, you'll be doing very well. Not saying it's impossible, but your choices will be few.

Surely his point is that he is not going to take a two-year contract under any circumstances? He prefers to pay a marginally higher price for a 12-month or less term elsewhere.

If the service is naff then you can leave at anytime.

In reply to a post by candlerb:

If you can find a 12 month contract at another ISP, for the same price as 24 months at Plusnet, you'll be doing very well. Not saying it's impossible, but your choices will be few.

Now broadband does 12 months that is cheaper than Plusnet, Onestream is another, but I know very little about Onestream. But you are right choices are few.

Zzoomm does 12 month contracts, but that is FTTP and their prices are better than Plusnet FTTP.

In reply to a post by pluralist:

Surely his point is that he is not going to take a two-year contract under any circumstances? He prefers to pay a marginally higher price for a 12-month or less term elsewhere.

you are right, I am not going to a 24 month contract.

In reply to a post by broadband66:

If the service is naff then you can leave at anytime.

Yeah, yeah, and that works out really well.

In reply to a post by candlerb:

If you can find a 12 month contract at another ISP, for the same price as 24 months at Plusnet, you'll be doing very well. Not saying it's impossible, but your choices will be few.

As he says. Granted existing customers have to ring PN for a decent price -- I was given same price as new customers and look forward to two years of the same reliable BB I have enjoyed for years. I really can't be bothered with the hassle of changing (and often downtime) for the sake of a few £s a year.

In reply to a post by Malwaremike:

As he says. Granted existing customers have to ring PN for a decent price -- I was given same price as new customers and look forward to two years of the same reliable BB I have enjoyed for years. I really can't be bothered with the hassle of changing (and often downtime) for the sake of a few £s a year.

Don't want a 2 year contract,

Yerah, just had an email from Plusnet, upgrade your contract. Hurrah! Your area can now get Full Fibre – our
latest, fastest and all-round best-ever broadband.
then they go on about I can get 74Mb/s for only £24.99, as long as I sign up for 2 years and remember that price will rise twice in those 2 years. Nothing in there about FTTC. I have expected to hear from them soon, since I only have a couple of months or so left on my contract, I expect to get some more soon.