When I first contemplated a broadband connection I looked to these forums for views from current and ex customers of many ISP

P.S Does that make you better than anyone else on here then?

"Well I've worked in customer facing services for nearly 50 years"

Keep plugging away. I'm sure you'll get promoted soon!

TT

In reply to:

---

They DO actually moderate it... they communicate to the mods advising them which members ask awkward questions and which ones need to be ejected for causing trouble by asking repeated questions.

---

If that's regarding what I think it is, then I don't recall (as a moderator) being asked who was asking awkward questions and needed to be ejected.

In reply to:

---

Even one of the mods at the time threatened to quit over being what he thought was being pressurised by Plus.net to punish these people for airing their views.

---

Again, I think the person threatning to quit actually threatened because we WEREN'T consulted on anything.

> If that's regarding what I think it is, then I don't recall (as a moderator) being asked who was asking awkward questions and needed to be ejected.

Fair enough, if I am mistaken then I apologise though at the time the consensus on that forum was that it seemed that Plus.net were asking the mods to keep a sharp eye on some of the people visiting that forum especially given that Wadev had started talking about taking Plus.net to the Trading Standards and when things did get out of hand, Plus.net did the banning themselves citing that the Plus.net run forums were an official means of support (contrary to what they had said before when people had asked them if they could hold the Plus.net reps to what they had posted in a court of law).

> Again, I think the person threatning to quit actually threatened because we WEREN'T consulted on anything.

I've since posted the response from Liam about the ban on Wadev anyway which explained how he felt at the time.

BTW, did they ever did find out why Ben Brown called Wadev to drop the bombshell rather than for him to get some sort of warning from the mods first?

Ironically this thread has gone so off topic now given that it was only started when Soundsystem said that he wanted the PUG to give open access to all, which I totally disagree with. There isn't really anything that can be done over there that can't be done with the other forums which are more open. The plus.net reps will ensure that any news is diseminated out to people who need to know such as Andrew and Don anyhow.

Edited by caesar_salad (Mon 28-Aug-06 15:39:29)

"Wouldn't it be a little shady if a group of pee'd off ex/current plusnet customers decided to start a closed community designed for complaining/anti-plusnet discussions ?"

There is one already:
http://www.pissnet.co.uk/

Rob

In reply to:

---

To be fair, the tone of the place has changed a little recently since the sycophantic quasi-Potesta editorial about PlusNet's walk-out from this forum, allegedly penned by liam

---

Nope, quite definitely penned by Marco himself.

Ian

Edited by deleted (Mon 28-Aug-06 21:25:54)

Nope, quite definitely penned by Marco himself.
-----
I was of course referring to the sycophantic news article on the PUG website. Liam denied that it had been written by Mr Potesta and seemed strangely proud to take the credit for it.

Simon

mrblobby, Mark has responded to my question on plusnetters, can i ask if you agree or disagree with my op?

thank you

No of course not but having run very large businesses for most of my working life, a lot of that time bringing businesses back from bankruptcy, I think I can be given credit for knowing a bit about business.