In reply to a post by wingco1:

Trails are usually screwed because the decision to go down a particular road has already been made. The purpose of trails are to show the board that their decision was correct. In order to do so participants are selected that are unlikely to throw up any problems.

Couldn't be further from the truth tbh Wingco. BTW, Was that a pun on "trails" and "roads"?

I've been placing orders on short, medium and long lines. Besides, the trial is open to anyone on an exchange that has been enabled.

James and Jelv, my comment was intended as a general observation. It was not aimed directly at PN. I appreciate that posting a comment in this forum may give the impression that it was, but that was not the case.

If Jelv was to put down his big drum now and again he may read what was actually written. Thank you for the info James, it's nice to see you didn't see the post as an accusation

PS my typo is noted

Edited by wingco1 (Fri 03-Apr-09 16:14:33)

In reply to a post by jelv:

Participants are totally self selected, a number are posting to say that their download speeds are the same or reduced.

I'm confused actually.

I cannot find out what WBC really means. Is it Worse Broadband Connection or Woeful Broadband Connection?

Wholesale Broadband Managed Connect

We use WBMC and not WBC (like Enta do).

Does that mean that you are not limited on a per node basis but on total usage basis

Yes I know James .

It was just a joke about WBC/WMBC based mainly on what happened at Enta, and the fact there do still seem to be significant oddities with both WBC and IPSC. Mainly down to Enta wrt reliability and resilience, but not everything.

Presumably your triallists are commenting in a specific forum somewhere. I hope things are going well though. Nobody - company, staff or customers want problems! Not even observers want you to have problems, (well not this one though maybe some do).

I just like to know what's going on so I can advise people. So it's useful to know you are going WBMC. What about IPSC? Presumably you will have to move non-enabled-exchange customers to that in a while? Though the last I heard it wasn't going to be available on WBMC till September.

There are only two current things that result in a order being rejected from the orders I have been placing.

1: The exchange enabled. No brainer there though

2: That there is not current fault, or a fault ticket pending retest. We don't want to be making matters worse by either contributing further to a problem, or having to start the fault process from the begining (which is what would happen, after a delay in the move of service).

There are a few additonal orders which have been delayed due to technical problems preventing the order itself.

I don't even pre-qualify the line for the expected speed unless there is a desired request within the ticket.

That's all good to see/hear.

I had a look at the support forum and there seems to be a fairly common theme of poor speeds for many of those posting although obviously we don't see who or how many its lovely for. Do you (or James) reckon there are any consistent problems as yet?

Even a quick skim suggested the following:
a) upstream profile left locked at ADSL1 ie. 512Kbs
b) downstream profile reduced if upstream is wrong (a) - an odd issue.
c) downstream syncs that are lower than ADSL1 - even on short lines.

Is my observation fair? and how common does it all seem to be?

Not to pre judge your trial but to see what the troublesome elements are.

Point a
Upstream locked to 448kbps was an error in the ordering process which has now been corrected assuming that is what you are referring to.
Remainder I will leave to those taking part in the trials - my exchange doesn't go live until next year

Indeed, and I hold my hands up to it.

When placing the orders, you have to physically select ADSL2+ (default to ADSL) and then once refreshed, select uncapped upstream (defaults to 448).

I placed in excess of 130 orders with a 448kbps upstream. Others uncapped when the account supplied a Premium service (Business Premier, old Pro variants and customers specifically paying for it).

I had not been fully aware all had been uncapped.

Anybody that has been capped simply need only raise a ticket or post on the forum, and a modify will be placed.