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Standard User Chrysalis
(legend) Tue 05-May-15 18:00:42
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Re: Plusnet, Struggling?


[re: RobertoS] [link to this post]
 
some additional points.

I have not posted on the plusnet thread much at all compared to other people, in the past 2 weeks I have made 2 comments, one which was to tell andyh to stop been rude to people.

I did some calculations where in 76 ppp sessions I had 3 good endpoints and 73 bad one's. Suggesting that of the endpoints available to me 96% might be bad, or maybe the plusnet session steering just gave me very bad luck.

You yourself confirmed when I asked you some weeks ago you had to do a hop as you had issues, and I noticed a couple of days ago on your tbb graph at peak you had some packet loss, followed by what looked like a disconnection and then a recovery.

Plusnet Fibre Unlimited BQM - IPv4 BQM - IPv6
Standard User tommy45
(knowledge is power) Tue 05-May-15 19:05:43
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Re: Plusnet, Struggling?


[re: deleted] [link to this post]
 
In reply to a post by AndyHCZ:
Yet you still remain with them. This does not make much sense to me when someone says they've been experiencing such a poor service for a very long time and they will not move ISPs.
Well, well,well if it isn't the plusnet shill racing to plusnets defence again on another forum,, FYI i was until recently still in min term you know those 18mth min term contracts that should of been outlawed by now
Standard User tommy45
(knowledge is power) Tue 05-May-15 19:15:45
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Re: Plusnet, Struggling?


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
I see no sign of a major problem in these graphs .
(For those who don't know much about the ping graphs - thinkbroadband BQM - they rely on a fixed IP address so many of the blank ones will be where the user's IP address has changed since they set up the monitor. The solid red is where the above IPv6 problem has arisen, or the user's router is off, or their router is set not to respond to pings.


Funny that because following your link i can see congestion type issues on more than one graph at peak time too,,i suggest you take a proper look next time,
Congestion?
More congestion?
peak time plusnet jitter

And there is more like them with peak time jitter , that's just what is visible, then there is the other peak time issue of poor throughput sometimes will only affect single threaded both upstream and downstream, but has also frequently affected multi-threaded throughput also, and when by dropping pppoe session and cycling through gateways until you find a endpoint that has sufficient resources (bandwidth capacity) which then restores full or near full throughput means that it is a issue specific to plusnet how much more evidence is needed ?

Edited by tommy45 (Tue 05-May-15 19:21:41)


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Standard User deleted
(deleted) Tue 05-May-15 19:41:32
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Re: Plusnet, Struggling?


[re: tommy45] [link to this post]
 
It's been nice having you as a customer then!
Standard User RobertoS
(elder) Tue 05-May-15 23:52:06
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Re: Plusnet, Struggling?


[re: Chrysalis] [link to this post]
 
In reply to a post by Chrysalis:
Pretending its not a issue for people signing up to be worried about is been dishonest to those people, I know you may have an interest to keep appearances up for referral bonuses, and andyh has his own vested interest which he wont disclose, but I prefer been honest to people who ask the question.
I object very strongly to your frequent assertions to me and others that we are in any way dishonest, and that referral discounts have any influence at all on anything I or they say. frown

It is disgusting of you to keep on doing it. Once could be a misjudgement, twice, barely forgivable. Umpteen times is despicable.

I assume you also believe that thinkbroadband falsify these results. And the ISPA awards are all fixed.

830,000+ customers. You and a tiny proportion of others have a problem. At no point have I denied that - but you are the dishonest one by pretending the issues are widespread.

If you don't like the above 6-ISP comparison, try this set, with AAISP, Zen and IDNet replacing VM, Sky and TalkTalk.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 60000/16961kbps @ 600m. - IPv4BQM IPv6BQM

Edited by RobertoS (Tue 05-May-15 23:55:46)

Standard User RobertoS
(elder) Wed 06-May-15 00:06:05
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Re: Plusnet, Struggling?


[re: tommy45] [link to this post]
 
Something interesting happened at about 23:50 tonight on several graphs, and earlier on the same ones, but the vast majority there look fine to me. Several are of course being used heavily by the customers and their families.

The important thing to look for is almost identical underlying patterns on multiple graphs. Such as two of your three. The only frequent similarity I spot on a quick glance at the full page just now is the one I just pointed out.

Anyone on this forum can of course click my link to the whole page and your individual selections and form their own opinion.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 60000/16961kbps @ 600m. - IPv4BQM IPv6BQM
Standard User ambrougham
(newbie) Wed 06-May-15 00:44:36
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Re: Plusnet, Struggling?


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Something interesting happened at about 23:50 tonight ...


There was a 'something interesting' virtually identical to yours on my connection as well ! Gateway 195.166.128.192 (lo0-central10.ptn-ag03.plus.net) obtained around 1530 hours today after much hopping around trying to find one that actually allowed me to DL iplayer programmes without giving up after a few MB. Connection has been very odd and really cranky today (much more so than usual) but it's almost certainly NOT a problem at this end or a line issue. Intermittent loss of connectivity without any loss of connection i.e. significant breaks in data flow and/or no response/timeout for no obvious reason and without either PPP or connection to exchange being dropped or any other problems/errors being indicated.

Edited by ambrougham (Wed 06-May-15 00:56:34)

Standard User tommy45
(knowledge is power) Wed 06-May-15 00:58:57
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Re: Plusnet, Struggling?


[re: RobertoS] [link to this post]
 
That event at 23.30 and was followed several other similar events (packet loss) wich from my own monitoring looks like a change in routing after the linx peering so could be unique to tbb other ping monitor

Edited by tommy45 (Wed 06-May-15 00:59:49)

Standard User ambrougham
(newbie) Wed 06-May-15 01:08:29
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Re: Plusnet, Struggling?


[re: tommy45] [link to this post]
 
It certainly wasn't specific to TBB monitoring here. I was seeing intermittent total loss of any usable connectivity to various places at the same time. The TBB graph simply confirmed that incoming connectivity was also affected. Could well be routing mods and/or transit link issues though but then again I've been seeing strange connectivity issues at various times today, particularly noticeable since around lunchtime and particularly bad around 1530-1600 and 2330-0015. Suspiciously close to Traffic Management (Peak Time) changeover points it has to be said.

Edited by ambrougham (Wed 06-May-15 01:16:11)

Standard User deleted
(deleted) Wed 06-May-15 07:30:52
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Re: Plusnet, Struggling?


[re: RobertoS] [link to this post]
 
Something has indeed happened and I am now on a different gateway. Don't know whether that's good news or bad.
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