Does anyone know how to get the Post Office to change the default profile on my line please? I've been with them a week and they have set my profile at 13 dB. I'm getting a speed of about 1mb. All other companies, BT and TalkTalk, would reduce my profile down to 6 dB allowing me to use my ST585 and DMT to move the number up until I got a stable link and subsequent increase in speed. I'm not getting a lot of love from PO so called tech support, who seems to be reading off a card and informing me it's not possible because my line is over 5km. I know it is possible as it's been possible for the last four or five years.