Hiya! Been with Post Office Broadband for six months now. Very cheap ( ADSL2+ for £21 inc. line rental). But disappointing. Poor service. Not stable connection.
DSL sync is fine and solid. DSL Uptime on this line very stable. Currently DSL Uptime at 21 days: 16 hours: 57 minutes. Last loss of sync due to thunderstorm. No fault of Post Office.
However PPP sessions keep closing every few hours. Several times a day. Very annoying. Disruptive to browsing, streaming, downloading and general internet use.
Establishing new PPP session takes several minutes, meaning total downtime, failed downloads, broken media streams, etc.
Do others find this problem? Is is issue with PPPD server at Post Office, which uses TalkTalk plant apparently. Normally TalkTalk very reliable from past experience.
Or is it maybe supplied Zyxel CPE router is [censored]? It is Zyxel AMG1302-T11C. With [censored] MediaTek SoC (identifying as Ralink 7505 with MIPS32 core).
Though client-side issues with pppd are Linux userspace, and Linux pppd daemon on MIPS is reliable mature code by now.
Seems more likely Post Office has [censored] issues with its central office kit. Downtimes very frustrating for end-user.
Who to contact at Post Office to elevate problem? First-line customer services not knowledgeable nor helpful.
What do other Post Office subscribers think please? Are others suffering this or we suffer alone?
Thank you for your kind attention.