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Standard User mobiuspizza
(newbie) Mon 26-Oct-15 09:52:41
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Switching from LLU FTTC to another provider?

[link to this post]

I am with Sky FTTC and I was trying to switch to another ISP. I found that through online checker of the potential ISPs, they all say I cannot get FTTC when I put in my phone line. I think that's because I am on LLU. So how exactly do I switch provider int he most time efficient and cost effective way? Disconnecting and reconnecting the line will incur downtime and cost for example.

Administrator MrSaffron
(staff) Mon 26-Oct-15 10:43:26
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Re: Switching from LLU FTTC to another provider?

[re: mobiuspizza] [link to this post]
You order based on your full address and they should have their systems set-up in such a way to realise that full LLU telephone line numbers don't work with the BT Wholesale checker.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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