Hey, was wonderings and giving you guys the head up to warn people that it looks like scam where people from India cold calling claiming to be from windows/ms and that they detected virus on that person they cold cold. They then get user to download a tool that shows theses viruses (fake) and offer to remove them for a fee
I've tried shouting at them, hanging up, telling them politely to take me off their list and nothing works so I let them go through their script while pretending to do what they say.
Usually takes them about 20 mins to hang up on me.
Try answering the phone with "Hello. You are through to the Criminal Fraud Investigations Department of Symantec Incorporated. Please hold the line while we trace your details."