My favourite is to keep agreeing with them, and when they think you are coming along, they will direct your attention to the keyboard, and the Windows function key sitting in between Ctrl and Alt at bottom left of keyboard.
At this point I inform them that I have a custom keyboard, and this space is occupied by a red light, which is now flashing.
This usually makes them pause, until they decide they misheard and try again.
Then I say, well, you're a microsoft expert, right, so you know what the red flashing light means ?
When they eventually have to acknowledge the question, even if it isn't in their script, that's when I tell them it means..
"the phone is ringing, and some lying £$%^&*( "£$% is trying to scam me for money."
What was even funnier, one of them was really shocked by this, and informed me:
"you are a bad man, you will go to hell"
Talk about moral relativism...
cix > pipex > nildram > adls24 > o2 pro > Infinity 2
Edited by bathsheba666 (Wed 16-May-12 11:47:12)