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Standard User deleted
(deleted) Tue 28-Nov-06 12:24:37
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How long from order to activation?


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I'm looking at getting the max sky pack the 16mb for �10 how long from date I place order would I be up and running

Standard User bloater
(newbie) Tue 28-Nov-06 13:19:14
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Re: How long from order to activation?


[re: deleted] [link to this post]
 
I'd like to know the answer to this one as well. I ordered last night, didn't take long, surprised really. I was quoted 5 to 10 days for equipment and activation. Is this optimistic??

Also, how long after ordering does it appear in the BT order tracker. Presumably Wab you have looked there?? I have and there's nothing there yet. I hope when it does, the activation date will become obvious.

Many thanks for any info, from anyone.
Standard User delone
(committed) Tue 28-Nov-06 13:25:40
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Re: How long from order to activation?


[re: bloater] [link to this post]
 
My migration from Nildram to Sky Mid took 11 days (went live on Sunday past), I got my router at 7 days.

All painless and no problems, hopefully it will be the same for you both.

Del


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Standard User deleted
(deleted) Tue 28-Nov-06 15:00:50
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Re: How long from order to activation?


[re: bloater] [link to this post]
 
I have not ordered it yet - will do as soon as BT assigns a postcode to new phone number ..let me know how u get on

cheers
Standard User f12908036
(regular) Tue 28-Nov-06 15:24:09
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Re: How long from order to activation?


[re: delone] [link to this post]
 
You will normally get a letter roughly the same time that you receive the Sky router which informs you of your username and password (for you sky email account) as well as an activation date.

For me, it took quite long as I registered my interest and had to wait a month for an invitation to order - but once I ordered (supplying my MAC code) it tool just over a week to get going, and activation was exactly on cue with what was stated in the letter from sky.

Hope all goes as well for you.

F
Standard User deleted
(deleted) Fri 01-Dec-06 17:52:47
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Re: How long from order to activation?


[re: f12908036] [link to this post]
 
Still waiting..............

Ordered end of Oct, got router 4 days after.

MAC inputted incorrectly 3 times and now my date SHOULD be the 5th Dec.


Holding my breath...........NOT.
Standard User f12908036
(regular) Fri 01-Dec-06 19:03:22
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Re: How long from order to activation?


[re: deleted] [link to this post]
 
ooops - Sorry, a one sided view from me! I should have pointed out that there were many cases where Sky have messed people around with activation amongst other things - should be many threads in this forum of such cases.

You can never tell if something will go wrong but on the large part all the people I persoally know who have moved across to Sky broadband have had no issues with doing so and I think the majority of Sky customers will agree!

F
Standard User psdmc
(newbie) Sun 03-Dec-06 12:09:31
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Re: How long from order to activation?


[re: bloater] [link to this post]
 
Migrated to Sky after many frustrating years with BT, however my migration went very smoothly and over a one week period.
Ordered on a Sunday and router delivered the following wednesday, went live the following Sunday, with no problems. Was unsure if I had done the right thing after reading many forums (digitalspy), but I would highly recommend, as I now pay less than BT and my speed has increased from 3 to 4.7, happy days....!
Standard User f12908036
(regular) Sun 03-Dec-06 12:54:09
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Re: How long from order to activation?


[re: psdmc] [link to this post]
 
The ratio of good vs. bad migrations to Sky could be very much different in actualy fact and forums would normally give a biased view towards problematic migrations, as it is those with problems who visit and post to forums more often than those who have no issues what so ever!

I was worried about the same thing while looking through different forums but my migration did (thankfully) go rather well.

This isn;t to say that the next person to order Sky BB will not have any issues as anyone can be unlucky ebough to draw the short straw!

F
Standard User Kr1s69
(knowledge is power) Mon 04-Dec-06 20:22:56
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Re: How long from order to activation?


[re: deleted] [link to this post]
 
Ordered on Thursday 23rd, had Sky TV installed on Sunday 26th with broadband activation today

Kris

Sky Broadband
Ashington (Northumberland) Exchange
Netgear DG834GT
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