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Standard User mossmanfly
(member) Mon 05-Mar-07 10:46:14
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Not recieved login name/password


[link to this post]
 
I am due to be activated tommorow and have no idea what my login name and password are for my email. I have had the router plus a letter giving me my activation date but not letter saying what my login details are for the portal or so I can set up my POP3. Would it be best to give them a ring tonight to get these?
Standard User Max_DSL
(experienced) Mon 05-Mar-07 11:00:33
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Re: Not recieved login name/password


[re: mossmanfly] [link to this post]
 
can you login to the my sky on sky.com its the same normally give them a ring otherwise
Standard User mossmanfly
(member) Mon 05-Mar-07 11:16:07
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Re: Not recieved login name/password


[re: Max_DSL] [link to this post]
 
Yes I can, but the 2 accounts I set up were ages ago, and only to take advantage of the Sky Download service and also the remote record. I have just signed up for Broadband just over a week ago, so will they take these 2 logins I created 6 months or so ago as our username and passwords? Or would they give us new ones?

If I do keep the 2 accounts set up whats the email address for them? Would it be [email protected]?


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Standard User Max_DSL
(experienced) Mon 05-Mar-07 11:18:49
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Re: Not recieved login name/password


[re: mossmanfly] [link to this post]
 
do they both work in what you want to login to?
Standard User mossmanfly
(member) Mon 05-Mar-07 12:18:19
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Re: Not recieved login name/password


[re: Max_DSL] [link to this post]
 
Actually trying it on www.skybroadband.com I can actually login to both accounts and can see the email addresses. Strange that Sky didnt mention anything about the user accounts I have being used as email. I only used the accounts to set up the Sky TV via Broadband application and remote record.

Thanks for pointing me in the right direction as I didnt really think of trying to login into the main Skybroadband site.
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