I was putting the wrong MAC address in lol so it was generating the wrong user/password. I was putting my ADSL Port MAC Address in to start with i found out youve got to put the LAN Port MAC Address in lol. Im having to use the sagecom one at the moment because sky have messed my line profiles up so im in talks with them over the phone to get it sorted out. Ive goto ring back tomorrow for them to sort my SNR and stuff out although my atten should allow 10meg its not budging past 7 and the support lady was stumped so as to why but there limited on staff with thr bank holiday. Sooooo shal try again tomorrow and see if we can get any farer lol.

Ash

If my speed doesnt increase by tomorrow i will be forced to phone them too otherwise i will stuck on this 4mb connection.Get them to start training again.Probably be sent another router so think i will connect it and disable wireless and then use my netgear for wireless as the sagem is useless.

just ring them and ask them to force you onto a higher profile DLM is useless anyway if you posts you router stats ill see what speeds your capable of then you can tell them the corresponding profile you want forcing onto.

Ash