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Standard User zeddie1
(newbie) Sat 19-May-12 20:46:33
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Moving from O2 to sky


[link to this post]
 
I'm in the O2 unlimited legacy package and have been very happy for the past three years. But I am now thinking of moving over to sky bb for the following reasons:

- 6 months free broadband with sky
- £1 line rental on sky landline for a year if I move from BT

I'm also moving house in around 6 months and I'm being told by sky that the line activation at the new house will be free Nd straightforward and I won't lose any of these offers.

Questions:

Will I have to do a BT return to donor at any stage? (what is this btw lol)
Do I need my mac code from O2? Sky insist I don't but I thought you need a mac code to move?
Do I need to cancel O2 contract or will sky broadband kicking in do that for me?
Is there any loss of service in the changeover ?

As I said, generally happy with O2, but tempted by sky because of the offers I have been given.
I have just been called by the sky engineer to take up this offer but have askedn him to call back on Monday as I need to make sure I am not making a big mistakenlol
Standard User Xplosion
(newbie) Sat 19-May-12 21:46:03
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Re: Moving from O2 to sky


[re: zeddie1] [link to this post]
 
Sky is a great choice. I have just switched to them from Plusnet and not one regret. Support and service both great. Now to answer your questions.

1. No you won't (and btw means BT Wholesale)
2. As you are not switching within the BT Wholesale network, there's no need for a MAC code and you don't even need to tell O2 you're leaving, Sky do that for you
3. Sky does that for you
4. About 2 hours loss of service. They used to switch broadband on around a week after the land line, but it's now a matter of hours

So yes, in your position I'd definitely switch over to Sky.

PS: the above answers are based on the assumption that Sky LLU is available at your exchange

Good luck smile,
Xplosion

Edited by Xplosion (Sat 19-May-12 21:46:21)

Standard User zeddie1
(newbie) Sat 19-May-12 22:00:52
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Re: Moving from O2 to sky


[re: Xplosion] [link to this post]
 
Thanks for answering those questions. I had to ask the sky bloke to call me back on Monday as I wanted reassurance I am making the right choice first.

Another reason for moving is I'm restricted to stay with O2 in my mobile phone contract but this way I won't be.

Btw do sky throttle p2p connections?


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Standard User Xplosion
(newbie) Sat 19-May-12 22:04:21
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Re: Moving from O2 to sky


[re: zeddie1] [link to this post]
 
In reply to a post by zeddie1:
Btw do sky throttle p2p connections?


Not at all, one of the headline features that Sky Broadband has going for it is the fact that no traffic management is ever imposed. Also, usage is truly unlimited (no fair use policy).

Quote from the Sky Broadband page...

It gives you peace of mind with totally unlimited usage – no usage caps and we won’t slow your speeds down no matter how much you use.


As a matter of fact I've been downloading torrents at line speed all day long wink

Xplosion

Edited by Xplosion (Sat 19-May-12 22:06:38)

Standard User Deadbeat
(knowledge is power) Sat 19-May-12 22:20:34
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Re: Moving from O2 to sky


[re: zeddie1] [link to this post]
 
O2 will give you 6 months free broadband plus a new router if you call their retentions department. If you choose to do this, ensure that you stress that you want to stay on the legacy package. Ask in the O2 section of these forums.

You will need to give O2 one month's notice before leaving.
Standard User zeddie1
(newbie) Sat 19-May-12 22:23:01
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Re: Moving from O2 to sky


[re: Deadbeat] [link to this post]
 
I'm aware O2 will give me 6 months free. But the big plus here is sky phone line rental of £1 for the whole hear
Standard User Xplosion
(newbie) Sat 19-May-12 22:23:51
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Re: Moving from O2 to sky


[re: Deadbeat] [link to this post]
 
In reply to a post by Deadbeat:
O2 will give you 6 months free broadband plus a new router if you call their retentions department. If you choose to do this, ensure that you stress that you want to stay on the legacy package. Ask in the O2 section of these forums.

You will need to give O2 one month's notice before leaving.


Although that sounds like a good offer I think the OP sways towards traffic managementless connections, O2 look like they manage P2P to death.

Xplosion
Standard User zeddie1
(newbie) Sat 19-May-12 22:33:14
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Re: Moving from O2 to sky


[re: Xplosion] [link to this post]
 
In reply to a post by Xplosion:
In reply to a post by Deadbeat:
O2 will give you 6 months free broadband plus a new router if you call their retentions department. If you choose to do this, ensure that you stress that you want to stay on the legacy package. Ask in the O2 section of these forums.

You will need to give O2 one month's notice before leaving.


Although that sounds like a good offer I think the OP sways towards traffic managementless connections, O2 look like they manage P2P to death.

Xplosion


Traffic management is not an issue on O2 for me. I've never noticed any slowdown in speed to be honest
Standard User Xplosion
(newbie) Sat 19-May-12 22:35:16
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Re: Moving from O2 to sky


[re: zeddie1] [link to this post]
 
In reply to a post by zeddie1:
Traffic management is not an issue on O2 for me. I've never noticed any slowdown in speed to be honest


In that case the legacy package you're using must have less restrictive policies than currently quoted.

Xplosion

_______________________________________
Sky Broadband Unlimited
Standard User Deadbeat
(knowledge is power) Sat 19-May-12 22:39:00
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Re: Moving from O2 to sky


[re: Xplosion] [link to this post]
 
In reply to a post by Xplosion:
Although that sounds like a good offer I think the OP sways towards traffic managementless connections, O2 look like they manage P2P to death.

The legacy packages are completely unlimited and unthrottled.
Standard User Xplosion
(newbie) Sat 19-May-12 22:47:15
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Re: Moving from O2 to sky


[re: Deadbeat] [link to this post]
 
In reply to a post by Deadbeat:
The legacy packages are completely unlimited and unthrottled.


Yeah, sorry my mistake. I just went from what I saw when I skimmed across the latest info table.

Xplosion

_______________________________________
Sky Broadband Unlimited
Standard User hutchingsp
(knowledge is power) Sun 20-May-12 15:15:55
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Re: Moving from O2 to sky


[re: zeddie1] [link to this post]
 
In reply to a post by zeddie1:
- 6 months free broadband with sky
- £1 line rental on sky landline for a year if I move from BT


Where is the £1 line rental deal advertised please?
Standard User zeddie1
(newbie) Sun 20-May-12 15:40:42
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Re: Moving from O2 to sky


[re: hutchingsp] [link to this post]
 
In reply to a post by hutchingsp:
In reply to a post by zeddie1:
- 6 months free broadband with sky
- £1 line rental on sky landline for a year if I move from BT


Where is the £1 line rental deal advertised please?


It's not an advertised deal. The detentions dept offered me the deal after I asked to leave sky tv
They may or may not offer you the same deal. All depends on who you talk to
Standard User tthom
(newbie) Sun 20-May-12 16:25:28
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Re: Moving from O2 to sky


[re: zeddie1] [link to this post]
 
Big mistake moving to sky... o2 are a far better Isp and my brothers experience with sly slow downs at peak times(due to the fact they oversell) high latency,

now he vowed never to go to bt but in the end up FTTC got enabled on his exchange so he went to BT infinity lower pings so wasn't as if it was line quality was poor

As they say you get what you pay for... cheap sky broadband.

Oh and for there support... Dont go there

Standard User Kr1s69
(knowledge is power) Sun 20-May-12 17:54:02
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Re: Moving from O2 to sky


[re: tthom] [link to this post]
 
Sky have 3.8m broadband customers, so there's always going to be a few having issues at any particular time. I'd say there are less complaints on here than you'd expect for such a large ISP. One bloke's brother having issues doesn't mean the OP will also suffer.

Kris

Sky Broadband Unlimited
Ashington (Northumberland) Exchange
Fibre due June 2012!
Standard User tthom
(learned) Sun 20-May-12 17:56:40
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Re: Moving from O2 to sky


[re: Kr1s69] [link to this post]
 
Just sharing my views.... as the guy says weighing up his options before moving

*Terribly sorry for not singing Slys name from the rooftops smile

Edited by tthom (Sun 20-May-12 18:10:06)

Standard User zeddie1
(newbie) Mon 21-May-12 14:16:07
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Re: Moving from O2 to sky


[re: tthom] [link to this post]
 
LOL

I finally made the move this morning. Phone line moving from BT to Sky, and Broadband from O2 to Sky.
Free BB for 6 months, then £7.50 a month after that.
The landline is actually £1 per month, and not £1 for the whole year as I thought - still makes it a good deal and saves me roughly £150 over the year compared with BT prices and after that its still cheaper than BT at £12.25 per month.
O2 did offer me 6 months free on the old legacy deal but its the phone line rental which clinched it for me.
Standard User Gzero
(knowledge is power) Mon 21-May-12 18:22:50
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Re: Moving from O2 to sky


[re: zeddie1] [link to this post]
 
Was 15 minutes downtime for me, most of that was switching on the new box and getting it setup. laugh

I informed O2 of my change over date and no the Mac ain't needed. O2 tried to sling poo at Sky claiming there is download limits, but I ignored his rubbish.
Standard User qasdfdsaq
(member) Mon 21-May-12 19:08:43
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Re: Moving from O2 to sky


[re: zeddie1] [link to this post]
 
BT line rental is £10.75 a month (was £10 a few months ago) if you pay in advance, there are other providers that do BT lines for less than £7.

Edited by qasdfdsaq (Mon 21-May-12 19:08:57)

Standard User Kr1s69
(knowledge is power) Mon 21-May-12 19:21:28
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Re: Moving from O2 to sky


[re: qasdfdsaq] [link to this post]
 
Good if you can afford it.

Personally I think Ofcom should prevent discounting for 12month upfront payments. If there are savings to be had they should be more widely available.

Kris

Sky Broadband Unlimited
Ashington (Northumberland) Exchange
Fibre due June 2012!
Standard User Oliver341
(knowledge is power) Mon 21-May-12 19:24:14
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Re: Moving from O2 to sky


[re: qasdfdsaq] [link to this post]
 
In reply to a post by qasdfdsaq:
BT line rental is £10.75 a month (was £10 a few months ago) if you pay in advance

Sky do that too, for £9.95.

Oliver.
Standard User jchamier
(knowledge is power) Mon 21-May-12 23:08:15
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Re: Moving from O2 to sky


[re: Kr1s69] [link to this post]
 
In reply to a post by Kr1s69:
Personally I think Ofcom should prevent discounting for 12month upfront payments. If there are savings to be had they should be more widely available.


Agree - if you're in a situation where you need to be flexible (ie job changes, moving house etc) then you're effectively penalised.

James - be* pro - 16.8 or 17.2mbps BQM
No FTTC cabinet yet (due Mar 2011) at THFB PCP 5 - but hope it might be here between 21st May to 1 June
Standard User Greg_
(knowledge is power) Tue 22-May-12 12:28:10
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Re: Moving from O2 to sky


[re: jchamier] [link to this post]
 
But that's kind of the point isn't it, you sacrifice flexibility for a reduced line rental. I presume it is cheaper to provide a line to one customer for 12 months than to provide a line to one customer for the first 6 months, and another customer for the second 6 months. So that saving is passed on to you in return for your 12 month commitment. It's just a bulk buy discount, utilised in business everywhere.
Standard User Oliver341
(knowledge is power) Tue 22-May-12 12:40:38
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Re: Moving from O2 to sky


[re: Greg_] [link to this post]
 
Plenty of 12 month commitments don't require all the year's money up front, though. It's just penalising those who would be happy to commit for 12 months, but don't have £129 kicking about.

Oliver.
Standard User broadband66
(experienced) Wed 23-May-12 14:22:48
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Re: Moving from O2 to sky


[re: Oliver341] [link to this post]
 
Money upfront for many items, months, etc has always yielded a discount and probably alway will.

Supermarkets give fuel discount if spending over a certain amount. Surely similar thing?

Was Eclipse Home Option 1 & VM 2Mb
Now O2 standard
Standard User Oliver341
(knowledge is power) Wed 23-May-12 14:26:08
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Re: Moving from O2 to sky


[re: broadband66] [link to this post]
 
In reply to a post by broadband66:
Supermarkets give fuel discount if spending over a certain amount. Surely similar thing?

Do you have to buy a year's worth of shopping in advance?

Oliver.
Standard User broadband66
(experienced) Wed 23-May-12 14:30:50
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Re: Moving from O2 to sky


[re: Oliver341] [link to this post]
 
£120 upfront gives a saving of £2 - £3 /month = £24 - £36 not sure how much exactly.

A £50 weekly shop gives £5 discount at pump. Do that 3 times and you still don't save as much as the BT deal.

Which is better deal?

Was Eclipse Home Option 1 & VM 2Mb
Now O2 standard
Standard User alloneword
(newbie) Fri 01-Jun-12 14:20:46
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Re: Moving from O2 to sky


[re: Deadbeat] [link to this post]
 
In reply to a post by Deadbeat:
In reply to a post by Xplosion:
Although that sounds like a good offer I think the OP sways towards traffic managementless connections, O2 look like they manage P2P to death.

The legacy packages are completely unlimited and unthrottled.

Not any more they don't and i speak from personal experience
Standard User Gzero
(knowledge is power) Sat 02-Jun-12 20:42:30
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Re: Moving from O2 to sky


[re: alloneword] [link to this post]
 
I just left O2 and I did not experience any issues of that nature on legacy package. I left because of the rubbish issues that kept coming back every couple of months that Be could never really fix.
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