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When sky had me on the 10 day test period DLM my speed was set at 6.3 i accidently switched of my router and the speed droped to 5.5 so when i went on the phone to them about it they rebooted it there end and now its now just over 5 and its the same in the test socket
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Router Statistics
System Up Time: 0:48:04
Port
Status
TxPkts
RxPkts
Collisions
Tx B/s
Rx B/s
Up Time
WAN
MER
6006
6370
0
1634
1498
0:28:06
LAN
Up
1815
616
0
23
45
0:48:04
WLAN
Up
10619
9653
0
8639
1836
0:47:43
ADSL Link
Downstream
Upstream
Connection Speed
5056 kbps
768 kbps
Line Attenuation
46.0 dB
28.0 dB
Noise Margin
4.3 dB
16.0 dB
Poll Interval: (secs, at least 3s)
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Based on your stats today you were lucky to get 6.3, your current speed is the best you can get from your line at the moment, there is no "spare noise margin" to allow a speed increase.
Kris
Sky Broadband Unlimited
Ashington (Northumberland) Exchange
Fibre due June 2012!
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Register (or login) on our website and you will not see this ad.
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And is this data from the test socket? Always worth trying to see if it will go faster
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I tried it in the test socket when i was on the phone to them and it was the same whats enoying me is that it was fine syncing at 6.3 and now its 5 after i switched off the router by mistake when it rebooted again it was at 5mg
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Are the stats the same from the test socket, not just the speed? It could be the line is capped at 5Mbps but has additional noise margin in the test socket.
Kris
Sky Broadband Unlimited
Ashington (Northumberland) Exchange
Fibre due June 2012!
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sky say my top speed is 5mg but before i switched off my router it was working fine at over 6mg
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It's went from this after my 10 day test period
Router Statistics
System Up Time: 20:39:43
Port
Status
TxPkts
RxPkts
Collisions
Tx B/s
Rx B/s
Up Time
WAN
MER
640
129181
0
1
463
0:06:56
LAN
Up
60751
30295
0
205
91
20:39:43
WLAN
Up
148824
180549
0
593
2329
20:39:21
ADSL Link
Downstream
Upstream
Connection Speed
6839 kbps
765 kbps
Line Attenuation
48.0 dB
11.4 dB
Noise Margin
to
Router Statistics
Port
Status
TxPkts
RxPkts
Collisions
Tx B/s
Rx B/s
Up Time
WAN
MER
10903
11365
0
258
896
0:46:19
LAN
Up
1876
430
0
124
14
0:47:02
WLAN
Up
13591
12719
0
1090
318
0:46:41
ADSL Link
Downstream
Upstream
Connection Speed
4672 kbps
768 kbps
Line Attenuation
46.0 dB
28.5 dB
Noise Margin
7.9 dB
16.0 dB
Poll Interval: (secs, at least 3s)
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And is this data from the test socket? Always worth trying to see if it will go faster Its the same in the test socket .The fault has been raised to custormer solutions team so here's hoping
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It concerns me that the up times are only around an hour and 20 hours respectively
Sky needs around 72 hours before its happy to increase the speed generally
Turning it off so often & not even giving it over a day is going to screw up your line speed (as you found out)
Plug it in & don't unplug it from now onwards
You need to get that right before sky reset DLM etc
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thats because sky asked me to try the test socket and then back to the main socket with the speed droping with each change thats why
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sky called out bt to ckeck my line the line is fine a few times sky have told me im on a 8mg connection the bt engineer says im on 8mg connection when i put my phone number in samknows site my exchange is BT Wholesale ADSL
BT Wholesale ADSL Max
BT Wholesale WBC (21CN)
AOL LLU
TalkTalk (CPW) LLU
Sky Broadband / Easynet LLU
with my exchang having upgraded i thought it would be up to 24mg all tho i now i wont get any where near that sky are connecting me at 4mg
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http://www.coolwebhome.co.uk/calc/calculator.php estimates based on your actual router data can be grabbed from that link.
You ARE on Sky LLU, which is an ADSL2+ service.
As Sky are saying 5 Meg is the maximum your line will support it is feasible that it is the Sky DLM system that is limiiting you. The Sky DLM tends to favour stability.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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yesterday sky had a bt engineer to check my line he said the line was fine any speed issues is at skys end he phoned sky and they told him that the were running tests on my connection to last 12 days come from the nightsift and my speed is up to
Modem
Modem Status
Connected
DownStream Connection Speed
6137 kbps
UpStream Connection Speed
797 kbps
VPI
0
VCI
40
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