Sky fibre authentication details on own router

Can someone with Sky fibre using their own router try out these details for DHCP authentication please? Thanks.

Username: [email protected]
Password: install

Am I correct in thinking that I'd need an Openreach modem for this to work?

The VDSL router I have only gives the option of PPPoE authentication. Which didn't work.

In reply to a post by 5km:

Am I correct in thinking that I'd need an Openreach modem for this to work?

Yes, it would either have to be a third party Sky MER compatible router plugged into an (Openreach) VDSL modem, or a third party Sky MER compatible VDSL modem/router.

People with a Hub 2 will be unable to use another router unless they somehow acquire a VDSL modem.

I can't test this then

I have the SR102 and have no Openreach VDSL modem... Probably don't have a Sky MER compatible router either. Only a Technicolor TG789vn v3.

You can test it if you have a spare PC or can set up virtual machine, and can be bothered.

You'll need to load pfSense onto the spare PC or set it up in a virtual machine.

Edited by deleted (Mon 03-Mar-14 00:03:05)

In reply to a post by gmk:

You can test it if you have a spare PC or can set up virtual machine, and can be bothered.

Not without an Openreach VDSL modem, since as far as I know the SR102 has no bridged mode.

Surprisingly it does actually work. Just tried it on my Billion 8200N.

In reply to a post by simon194:

Surprisingly it does actually work. Just tried it on my Billion 8200N.

That's great, thanks for checking it out.

Can we not just get another router, plug it into the Sky Hub 2 and use the new router as an access point? Ie turn off DHCP on the new router.

As in what I describe at http://www.coolwebhome.co.uk/wap/configuring-wap.html

Then yes and the advantage is you can locate the access point on the end of an Ethernet cable in the perfect location to get good wireless coverage.

Someone has pointed out to me that the Sky T&C have been modified and a sentence has been added on the end.

In reference to www.sky.com/shop/terms-conditions/broadband/:

(j) If you wish to use a modem or any other equipment that we have not supplied to you in order to access ADSL Sky Broadband we cannot guarantee that Sky Broadband will work with these. You must not use a modem or any other equipment that we have not supplied to you in order to access Sky Fibre Broadband.

A step in the wrong direction, and probably a sign Sky have no intention of moving to a more customer-friendly authentication mechanism like PPPoE for their fibre service.

In reply to a post by Oliver341:

A step in the wrong direction, and probably a sign Sky have no intention of moving to a more customer-friendly authentication mechanism like PPPoE for their fibre service.

Yuck, and guarantees I'm not likely to move to Sky in the future (if a static IP product appeared).

I'm perfectly happy with having a "sticky" IP address on Sky fibre and using my own router . The last time my IP address changed must be getting on for 8 or 9 months ago.

It's one of the advantages of the current DHCP based setup, you will only change IP addresses if you lose the lease by having the router disconnected for more than an hour or Sky force it.

Edited by simon194 (Fri 14-Mar-14 01:15:01)

Wonder if I can do that with my billion 7800n but use the Ewan port so I don't lose an Ethernet port on the 7800n's gigabit switch?

I think you will end up adding the NAT part of the 7800 to the equation that way. For increasing wireless coverage that may not be an issue unless you are using apps that are very NAT sensitive e.g. VoIP. Essentially I believe you will end up with a double NAT situation.

Thanks for the reply, just looking at my profile I signed up here 13 years ago, makes you feel old!

Just found this:
http://www.skyuser.co.uk/forum/attachments/asking-he...

So should be able to use the Ewan port, set the 7800n wan IP static, use that IP in the DMZ settings of the sky router. I think that means only one nat / firewall as IP in DMZ is straight through.

The 7800n then still handles dhcp.

Reason for keeping the 7800n is its a known entity with decent wireless and gigabit Ethernet.

Edited by deleted (Tue 08-Apr-14 18:34:20)

If you want to keep all four LAN ports free then yes will work. Some VoIP stacks hate NAT full stop, so I don't guarantee that side of things.

In reply to a post by simon194:

Surprisingly it does actually work. Just tried it on my Billion 8200N.

Interesting thread question and answer. I was recently migrated from Be to Sky (ADSL) and was sent an SR102, which is an awful router for wireless, and will no doubt be even worse for throughput on fibre.

So I got an Asus DSL-N66U (ADSL/VDSL modem) dual band jobbie which is wonderful, but as I couldn't extract my username/password from the BeBox, I just used the [email protected]/install username/pw and it worked (my assumption based on the migration of both Be/O2 subsystems to Sky).

I'm due to be migrated to Fibre tomorrow (28/05) and was expecting to have to put my SR102 on initially to extract my username and password for DHCP Option 61, however your reply seems to imply that Sky's authentication server accepts the o2 credentials, even on Fibre.

Would you mind confirming that you replaced the Sky details (presumably extracted via Wireshark) with the o2 details and it synced as usual? I'm sure that's what you're saying, so just double checking!

If so, this means I may be able to leave my Asus modem in place but use the o2 details (in the VDSL part) instead of having to go through annoying steps of putting the SR102 on to extract the username etc.

Did you leave the o2 details in or did you revert back to your Sky credentials?

Oliver341 - curious as to how you came to ask this question - are you in the same boat?

In reply to a post by asamkv:

Oliver341 - curious as to how you came to ask this question - are you in the same boat?

Nope. I was just advising people on the official Sky forum about the o2broadband login, and people were saying "not for fibre". This was true since the instructions advised to use PPPoA which is no good for Sky Fibre, but I had a feeling the o2broadband login might still be present on Sky's (fibre) authentication servers somehow.

Thanks - do you have any links to those discussions (if they still exist, I know Sky will take down 'workarounds' on the official forums).

Either way, will see what happens tomorrow when my Fibre gets activated.

Am paranoid about switching routers too much due to the way Fibre DLM works, so hopefully the Asus will 'just work' with the O2 details without me needing to sniff the user/pass from SR102.

Will report back with my findings!

In reply to a post by asamkv:

Thanks - do you have any links to those discussions (if they still exist, I know Sky will take down 'workarounds' on the official forums).

Really only this thread, which I created on a hunch, and the official page: http://helpforum.sky.com/t5/Broadband-Setup-Connecti...

In reply to a post by Oliver341:

In reply to a post by asamkv:

Thanks - do you have any links to those discussions (if they still exist, I know Sky will take down 'workarounds' on the official forums).

Really only this thread, which I created on a hunch, and the official page: http://helpforum.sky.com/t5/Broadband-Setup-Connecti...

Ok thanks fella

It is worth noting however that Sky's T&C's do state that on Fibre, unlike ADSL, you must still use Sky's provided equipment.

2.(j) If you wish to use a modem or any other equipment that we have not supplied to you in order to access ADSL Sky Broadband we cannot guarantee that Sky Broadband will work with these. You must not use a modem or any other equipment that we have not supplied to you in order to access Sky Fibre Broadband.

(My highlighting in bold)

I keep forgetting about that. For a period of time, the bold sentence in the last clause wasn't in there.

Yeah, for some strange reason they added that back in later.

Absolutely no idea why it should make a blind bit of difference from a technical standpoint though. After all, BT, Plusnet etc. will happily let you use your own VDSL modem/router.

Just Sky being Sky I guess.

Edited by Nighty1973 (Tue 27-May-14 20:28:08)

In reply to a post by Nighty1973:

Absolutely no idea why it should make a blind bit of difference from a technical standpoint though. After all, BT, Plusnet etc. will happily let you use your own VDSL modem/router.

It's because they're trying to keep support costs manageable. They're stupid to make it a term or service issue however and then let former be users use any router. :-/

In reply to a post by jchamier:

It's because they're trying to keep support costs manageable. They're stupid to make it a term or service issue however and then let former be users use any router. :-/

The Sky T&C now allow every Sky ADSL user to use their own router.

Former BE users are not permitted to use their own router on Sky Fibre.

Edited by Oliver341 (Tue 27-May-14 21:12:38)

In reply to a post by Oliver341:

The Sky T&C now allow every Sky ADSL user to use their own router.
Former BE users are not permitted to use their own router on Sky Fibre.

That pretty much shows they have no idea. Fibre users are the ones who want the features the SR102 is stupidly missing such as 5GHz WiFi. Stupid.

^This

The SR102 is an appalling router for pushing around VDSL speeds over WiFi, let alone ADSL.

In my flat I can see around 25-30 access points in the 2.4GHz range, and even with channel hopping parkour, I can't even stream 720p in the bedroom due to wireless congestion/inteference. Using the Asus on the 5GHz band I can stream 1080p+ flawlessly.

Anyway, as an update, I got activated yesterday and the details worked. Nuff said.

In reply to a post by asamkv:

The SR102 is an appalling router for pushing around VDSL speeds over WiFi, let alone ADSL.

In my flat I can see around 25-30 access points in the 2.4GHz range, and even with channel hopping parkour, I can't even stream 720p in the bedroom due to wireless congestion/inteference. Using the Asus on the 5GHz band I can stream 1080p+ flawlessly.

Nevermind VDSL - my mate has good sync (22meg !!) on ADSL on a Sagem router (N 2.4Ghz) but was getting 80% packet loss on 2.4GHz. So we bought a TPLink router and configured it as an access point, its dual band three stream, and about £68. (even in pcworld). Put it on top of the Sky Sagem and turned off Sky wireless. Solved the problem.

In reply to a post by asamkv:

Did you leave the o2 details in or did you revert back to your Sky credentials?

I went back to the Sky credentials but have since replaced the 8200N with Billion's replacement, the BiPAC 8800NL VDSL2 modem/router, because it's based around a Broadcom chipset and as a result syncs significantly better that the old one.

Sorry but just for clarity, does the fttc service work with the o2 logon details

This is a joke, right?