Sky Broadband Unlimited Speeds?

In reply to a post by shaneosborne:

what are the speeds for this service inc. both download and upload?

In reply to a post by shaneosborne:

Currently I'm on DAY06 of line training so the upload speed of 1317 is subject to change.

In reply to a post by XRaySpeX:

Speed in both directions is subject to change for evermore.

Edited by ukhardy07 (Mon 31-Mar-14 18:30:54)

Edited by ukhardy07 (Mon 31-Mar-14 18:44:09)

Edited by RBD (Mon 31-Mar-14 20:50:26)

Edited by ukhardy07 (Tue 01-Apr-14 03:20:36)

In reply to a post by ukhardy07:

What speeds did you get on BE? Looking at the attenuation which is a measure of the physical line length the speeds are pretty much spot on. This should not change between ISPs really. So if you switched to BT for instance I would predict identical speeds...

The Be upload may have been better as unlike virtually every major UK ISP BE offered annex M on some connections which could almost double the upload. Not too many Be customers had this package luckily but perhaps you did? I honestly don't think anybody else does it that I know of, maybe some very small ISP... You wont get this on TalkTalk, Sky, PlusNet or BT as far as I know. These uploads are capped around the 1 - 1.2Mbps range (like you have now).

To be frank with you your line attenuation is 52db. This would normally give around 4.5Mbps. You have a sync of 5.6Mbps so you're lines out performing in my opinion.

What were the BE stats like? It would be strange, extremely strange actually if your line somehow got physically a lot lot longer with this move.

Something that does really concern me is the uptime is only 21 hours. With a manual reboot of the router, Sky DLM will assume the line could not physically handle the speed and dropped out. It then lowers your speed. So power cycling the router at all is a huge no no during line testing. You need it to be kept on 24/7 during line testing.

EDIT: I SEE THE be stats. The attenuation is better now on Sky. This is strange. What download speed did you have on Be? The Sky stats show a really good sync speed for the line. I don't think Be could have been much better?

Is it just the upload that's an issue? If so that's due to Annex M which like I say most providers do not offer.

I have asked this many times in different places but I have never got an answer. When they migrated me, what work would of been done? Only work inside the exchange swapping circuits or changing phone lines either between the exchange and local cabinet or cabinet to the local connection? Will my connections worsening be due to the poorer setup at Sky and no 3dB profile and Sky equipment and/or incompatibility of my router or phone line changes the day of the migration?

Using the speedtouch 585, which I never liked but lightning killed my 546 and I could never get my 2nd 546 working with BE, I was getting about 6.5-6.6/1.3 on 3dB profile with atten of about 48 (adsl2) or 51.5-52(adsl2+)/27-27.5

Edited by ukhardy07 (Thu 03-Apr-14 02:48:05)

In reply to a post by ukhardy07:

I have asked this many times in different places but I have never got an answer. When they migrated me, what work would of been done? Only work inside the exchange swapping circuits or changing phone lines either between the exchange and local cabinet or cabinet to the local connection? Will my connections worsening be due to the poorer setup at Sky and no 3dB profile and Sky equipment and/or incompatibility of my router or phone line changes the day of the migration?

Using the speedtouch 585, which I never liked but lightning killed my 546 and I could never get my 2nd 546 working with BE, I was getting about 6.5-6.6/1.3 on 3dB profile with atten of about 48 (adsl2) or 51.5-52(adsl2+)/27-27.5

Only work in the exchange yes, so your line will go via Skys equipment rather than O2s now. It's possible that Skys equipment may slightly further away than o2s in the exchange which can make the line a bit longer. This is a risk with any provider.

Line will go via the same exchange and cabinet. So the lines physically unchanged apart from a bit of cable going to different equipment. This is why theoretically a line should behave the same on most ISPs...

Sky do not have worse equipment than o2. To be honest the o2 network was being starved of investment and couldn't handle fibre optic speeds in its current state. The Sky network should overall perform better just because it's been heavily invested into.

Sky do have a 3db profile. To get this they are looking for a line which would hold for days on end without a dropout. The idea of the DLM is that it sets a speed at which your line virtually never drops out. It's not uncommon to see a sky line without a dropout for weeks on end. This can mean sacrificing a little speed sometimes but you get total stability. MOST people will leave an ISP if their internet drops out 15 times a day, these same people will stay with a provider that's a bit slower but the connections reliable 24/7.

To be frank my speedtouch 585 performed significantly worse than my Sky hub. I lost over 1Mbps speed when I tried it once, so immediately went back to the Sky Hub. Perhaps the router isn't helping as it may not perform well with Skys equipment.

My personal advice is I don't think the line should perform better elsewhere... Perhaps it will, but if you can get the speeds elsewhere there's little reason you shouldn't get them on Sky...

What I'm saying is I would speak with Sky and see what they can do.

I would let the DLM run, never unplug the router and see where you are at the end of it. If you aren't happy you can get Sky to restart it and this time do not disconnect the router at all.

They can sometimes set a custom profile too, but this usually caps the upload (so that would be a tradeoff).

If you have the Sky Hub I would personally plug that in and get DLM rerun... It's much better WiFi than the 585 too, which you've probably realised has awful WiFi.

I feel the disconnections you did may have caused a slower speed. Like I say Sky is really about this 100% uptime and entire reliability. So even a few disconnections DLM wont be happy with.

1
23
45
67
89
1011
1213
1415
1617

Uptime: 0 days, 11:26:35
DSL Type:       G.992.5 annex AMaximum Bandwidth (Up/Down) [kbps/kbps]:        1,008 / 7,200
Bandwidth (Up/Down) [kbps/kbps]:        975 / 5,632Data Transferred (Sent/Received) [kB/kB]:       0.00 / 0.00
Output Power (Up/Down) [dBm]:   10.5 / 1.5Line Attenuation (Up/Down) [dB]:        27.5 / 51.0
SN Margin (Up/Down) [dB]:       4.0 / 8.0Vendor ID (Local/Remote):       TMMB / GSPN
Loss of Framing (Local/Remote): 101 / 0Loss of Signal (Local/Remote):  10 / 0
Loss of Power (Local/Remote):   0 / 0Loss of Link (Remote):  0
Error Seconds (Local/Remote):   60 / 0FEC Errors (Up/Down):   139 / 30,769
CRC Errors (Up/Down):   139 / 67HEC Errors (Up/Down):   183 / 43

Edited by ukhardy07 (Thu 03-Apr-14 14:35:09)

In reply to a post by ukhardy07:

If you go to anything else via a BT type connection the profiling system will shave a lot of speed off.

In reply to a post by ukhardy07:

So a sync of 7000Kbps would then get a profile of 6160Kbps so a loss of 840Kbps just due to the profiling.

In reply to a post by ukhardy07:

I've misunderstood all of these years!!
I thought that the profile became the cap and then throughput declined on top of this.