Sky Fibre Pro being retired ...

Apparently Sky is ending the Sky Fibre Pro product and replacing it with Sky Fibre Max -

Bit more info about the new product launch on Monday. Known as Sky Fibre Max it's a rebrand of the fibre Pro service which is being retired. No static IP, no selectable profiles and no dedicated support line. Best thing though, it's coming Down to £25 a month. I may got for this myself.

https://forums.overclockers.co.uk/showpost.php?p=298...

So will the special features of existing Fibre Pro users be gradually phased out, will they be automatically migrated to the Fibre Max product?

To be honest the Fibre Pro pricing, for a mass market ISP, was not particularly attractive and since it couldn't be ordered online there was no cashback to sweeten the deal. Sky never seemed really enthusiastic about promoting it, this seems to be bringing the product more in line with the NowTV offering.

It's still on the website http://www.sky.com/shop/broadband-talk/fibre-optic/?...

Sky Fibre Unlimited Pro

Get all the benefits of Sky Fibre Broadband, with faster download speeds of up to 76Mb. Plus, dedicated technical support when you need it.

To buy, call 08442 410 802

£30
a month + Sky Line Rental (£17.40 a month)

Edited by deleted (Sat 13-Aug-16 09:57:36)

In reply to a post by BatBoy:

It's still on the website http://www.sky.com/shop/broadband-talk/fibre-optic/?...

The quote I gave, from a Sky employee, said the new product launch would be Monday.

Edited by Spud2003 (Sat 13-Aug-16 10:05:14)

In reply to a post by Spud2003:

The quote I gave, from a Sky employee

On the Overclockers forum.

Any announcements on Sky's own forum?

In reply to a post by BatBoy:

On the Overclockers forum.

Any announcements on Sky's own forum?

Forum is not particularly relevant, Sky employee is.

He's a long standing member with a good reputation, you are free to come up with any reasons you want as to why he would suddenly make up a non-existent new product - I'm not going to take the bait. Here is an earlier post from him on August 9th -

Someone at work mentioned a new Fibre pack Sky will be launching next week but I have no clue as to what it might be. Some have said a 'rebrand' of an existing package,mothers have suggested something new. All will be revealed a week today apparently.

https://forums.overclockers.co.uk/showpost.php?p=298...

Edited by Spud2003 (Sat 13-Aug-16 10:29:24)

There's never any official advance info on the official forum. People only go there to moan about their service issues, so there's rarely even any chatter about stuff like this. Super Users on the official forum usually know about stuff in advance (mostly), but understandably they're not allowed to reveal anything before an official announcement.

In reply to a post by Spud2003:

He's a long standing member with a good reputation, you are free to come up with any reasons you want as to why he would suddenly make up a non-existent new product - I'm not going to take the bait. Here is an earlier post from him on August 9th -

Someone at work mentioned a new Fibre pack Sky will be launching next week but I have no clue as to what it might be. Some have said a 'rebrand' of an existing package,mothers have suggested something new. All will be revealed a week today apparently.

https://forums.overclockers.co.uk/showpost.php?p=298...

Calm down. All I said was that Sky Fibre Unlimited Pro is still available and there hasn't been any announcement on the Sky forums.

You seem to think the rumour you have seen is what's really going to happen. We'll see on Monday whether it's made up or not.

I see you've asked the question on Skyuser

Well you did ask me to explain that today is Saturday and not Monday, and then Sky to announce(or allow members to announce) a new product on the official Sky forums before launch ... hard to know whether you were being serious or not.

I obviously can only repost what I find, not guarantee anything as I'm not a Sky employee, but at this time I've no reason to believe the poster acted in bad faith.

In reply to a post by Spud2003:

Well you did ask me to explain that today is Saturday and not Monday

Did I? Where?

In reply to a post by BatBoy:

In reply to a post by Spud2003:

Well you did ask me to explain that today is Saturday and not Monday

Did I? Where?

http://forums.thinkbroadband.com/sky/t/4497518-re-sk...

Sorry, I can't see anything there resembling "you did ask me to explain that today is Saturday"

Yes, just asking to see if anybody else has heard anything similar (a second source )

In reply to a post by BatBoy:

In reply to a post by Spud2003:

Well you did ask me to explain that today is Saturday and not Monday

Did I? .

Where?

Let's just sort of confirm what you said and a little bit more.

http://www.skyuser.co.uk/forum/sky-broadband-fibre-h...

"No static IP, no selectable profiles and no dedicated support line"

sounds horrible for only £5 less a month.

i can't see why he is enthusiastic about it.

Edited by epyon (Sun 14-Aug-16 01:28:02)

In reply to a post by bubblegun:

confirm what you said and a little bit more.

http://www.skyuser.co.uk/forum/sky-broadband-fibre-h...

I'm not in that thread. What's your point

In reply to a post by speedyrite:

I see you've asked the question on Skyuser

In reply to a post by BatBoy:

Yes, just asking to see if anybody else has heard anything similar (a second source )

Based on the reply posted there overnight (from somebody previously known to be reliable), I'm inclined to think that the rumour is more likely to be correct than not. But as always we'll have to wait until Monday or Tuesday to know for sure.

In reply to a post by epyon:

"No static IP, no selectable profiles and no dedicated support line"

sounds horrible for only £5 less a month.

i can't see why he is enthusiastic about it.

There wont be any selectable profiles if on FTTC, but the Static IP and Bulgarian support are possible

In reply to a post by BatBoy:

In reply to a post by Spud2003:

He's a long standing member with a good reputation, you are free to come up with any reasons you want as to why he would suddenly make up a non-existent new product - I'm not going to take the bait. Here is an earlier post from him on August 9th -

Someone at work mentioned a new Fibre pack Sky will be launching next week but I have no clue as to what it might be. Some have said a 'rebrand' of an existing package,mothers have suggested something new. All will be revealed a week today apparently.

https://forums.overclockers.co.uk/showpost.php?p=298...

Calm down. All I said was that Sky Fibre Unlimited Pro is still available and there hasn't been any announcement on the Sky forums.

You seem to think the rumour you have seen is what's really going to happen. We'll see on Monday whether it's made up or not.

Dear me, I dispair sometimes.

Do you really think people haven't got anything better to do than to make up stories about Sky's product launches?

Relax, apparently it will be announced tomorrow.

In reply to a post by BatBoy:

Relax, apparently it will be announced tomorrow.

ISPreview have verified the launch and their source mentions the 16th -

We�ve had it confirmed by one of our usually credible sources that Sky do indeed intend to perform the above change on 16th August, although like the �Pro� package Sky will initially only allow orders for its �Max� replacement via telephone sales rather than online. Expect some more detail on Monday.

http://www.ispreview.co.uk/index.php/2016/08/sky-bro...

depends how you consider attractive, if you one of those who thinks all isps are equal and they simply different label on the product then yeah.

But if you realise sky's peering arrangements are one of the best in the UK and their backhaul is excellent, then no it is good value.

My main concern currently is if existing customers will be ok, according to someone on skyuser they will be.

The removal of the sky pro team I think has feet, because for a while now other sky reps started posting on the pro forums, plus the pro forums had a load of separate sections merged a few months back also.

The removal of the package for new customers also I think is correct due to the confirmation on skyuser.

Whether I stay or not the £5 makes no difference, the static ip will decide.

Edited by Chrysalis (Mon 15-Aug-16 01:56:22)

Looks like it's confirmed now. Fibre Pro is no longer available from today.

Link.

And a news release:

https://corporate.sky.com/media-centre/news-page/201...

In the news release

From 16 August 2016, Sky Fibre Unlimited Pro will no longer be available for new customers to purchase, but will be maintained for existing customers.

Unfortunately it won't help me because I move in 3 months time so I'm going to lose SFUP and my static IP address. Time to change ISP's me thinks.

In reply to a post by simon194:

Unfortunately it won't help me because I move in 3 months time so I'm going to lose SFUP and my static IP address. Time to change ISP's me thinks.

Not many do static Ip these days apart from maybe a few smaller providers where the cost is a fair bit more than what the large providers charge.

I used to like my fixed IP address years ago, but not willing to pay the cost to keep one now.
i keep getting emails from Sky about their broadband because I have a now Box, but not sure if I really want to give Murdoch any more money than I do.,

AAISP is probably your best bet

or a business side of an isp

Talk business or bt business they both offer static ip.

I also like a static IP, but honestly my IP hasn't changed in a couple of months now.

IPs change much less nowadays than I used to remember.

In reply to a post by zyborg47:

I used to like my fixed IP address years ago, but not willing to pay the cost to keep one now.

One off payment on Plusnet. £5 if I remember correctly.

In reply to a post by jchamier:

One off payment on Plusnet. £5 if I remember correctly.

Yep.