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Standard User CarlTSpeak
(member) Sun 21-Jun-20 12:47:39
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Sky FTTP Ultrafast ordered


[link to this post]
 
After a couple of calls and a couple of calls back in return, done exactly when they said they would unlike some I could mention, I've an install on the second port of my ONT scheduled for early July.

£39.99 for a product based on the 160/30 Openreach product. Could've had 300 TV channels for another fiver but dish = no-no.

Some agents can order it and some can't. Also, it seems as though OLTs, the thing in the exchange Sky buy connection to, can be patchy if they don't already have FTTC cabinets on them.

I would imagine people in new Nokia areas might be hit and miss and that very odd area where a new OLT has been commissioned purely for FTTP in Huawei-land.

The numbers I used were:

0333 759 4255 and 0330 041 3000.

Be aware this is very, very softly launched. They can take customers signing up in limited quantities but still very early days.

They offer Superfast and Ultrafast only at this time: 80Mb, 160Mb Openreach FTTP products.

I would imagine more will be coming and agents will continue to be trained and provided the necessary access - they are still working from home.

Please be patient, be persistent. They were very, very good with me. People who couldn't help had people who could call me back and even though it took a while we got there.

If you want a rapid and smooth order journey strongly recommend waiting. If you're in an FTTP-only area, have Sky TV and want shot of BT maybe give it a go?

Building better networks, not just faster ones.
Standard User dect
(fountain of knowledge) Sun 21-Jun-20 14:08:25
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Re: Sky FTTP Ultrafast ordered


[re: CarlTSpeak] [link to this post]
 
Thanks Carl, a very helpful review.
Standard User Sammm_
(learned) Sun 21-Jun-20 15:34:46
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Re: Sky FTTP Ultrafast ordered


[re: CarlTSpeak] [link to this post]
 
Please keep us updated. Interesting to see that they offered it at the same price as BT.

BT EO Line 16/0.9 running MX64, MR33 and MS120-8LP

Cisco Certfied Network Associate.
Certified Meraki Network Associate.

All views are my own.


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Standard User Highland76
(regular) Sun 21-Jun-20 15:50:55
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Re: Sky FTTP Ultrafast ordered


[re: CarlTSpeak] [link to this post]
 
Thanks, did they tell you if/when they plan to release faster speeds on FTTP?

BT Business FTTP 330/50 -- Netgear RAX200
Standard User burble
(committed) Sun 21-Jun-20 17:00:16
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Re: Sky FTTP Ultrafast ordered


[re: CarlTSpeak] [link to this post]
 
Surprised it's not a fiver cheaper than BT, did they give you a price for the 80Mb?
Standard User CarlTSpeak
(member) Sun 21-Jun-20 18:42:36
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Re: Sky FTTP Ultrafast ordered


[re: burble] [link to this post]
 
They didn't and I didn't ask, however seems reasonable to think it's the same price as their superfast via FTTC at £27 a month.

Building better networks, not just faster ones.

Edited by CarlTSpeak (Sun 21-Jun-20 18:45:48)

Standard User CarlTSpeak
(member) Sun 21-Jun-20 18:43:28
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Re: Sky FTTP Ultrafast ordered


[re: Highland76] [link to this post]
 
In reply to a post by Highland76:
Thanks, did they tell you if/when they plan to release faster speeds on FTTP?


They didn't but I know a couple of people there. They will, of course, be releasing higher tiers but it'd be a bad idea of me to share even the approximate timescales I've been given. Sorry.

Building better networks, not just faster ones.
Standard User CarlTSpeak
(member) Sun 21-Jun-20 18:43:54
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Re: Sky FTTP Ultrafast ordered


[re: dect] [link to this post]
 
In reply to a post by dect:
Thanks Carl, a very helpful review.


Pleasure, dect.

Building better networks, not just faster ones.
Standard User CarlTSpeak
(member) Tue 23-Jun-20 15:17:56
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Order Cancelled


[re: CarlTSpeak] [link to this post]
 
Unfortunately Sky are unable to provision to anything other than the first ONU port at this time so the order had to be cancelled.

They tried to migrate the line which wasn't feasible.

Shouldn't be a problem for most but please be aware.

Building better networks, not just faster ones.
Standard User dect
(fountain of knowledge) Tue 23-Jun-20 23:08:40
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Re: Order Cancelled


[re: CarlTSpeak] [link to this post]
 
In reply to a post by CarlTSpeak:
the order had to be cancelled.
Thats a shame, I was looking forward to seeing how you got on with Sky FTTP
Standard User CarlTSpeak
(member) Wed 24-Jun-20 00:52:10
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Re: Order Cancelled


[re: dect] [link to this post]
 
In reply to a post by dect:
Thats a shame, I was looking forward to seeing how you got on with Sky FTTP


The quest for a second service that doesn't use BT Wholesale and is >=160 Mb continues.

As of right now in this tiny exchange of 30,000-ish premises in a city there are exactly zero options that can handle an FTTP Succession Provide.

Frustrating that the OLOs are, again, well behind BT Wholesale. I'm not going to speculate on why I think it's the case as it's pointless but what a mess.

https://www.btwholesale.com/assets/documents/help-an...

Is all there is to it if you're a BT Wholesale customer so I presume it can't be that onerous, but perhaps isn't worth the development time.

Oh well. 4G backup persists.

Building better networks, not just faster ones.
Standard User libf
(regular) Sat 18-Jul-20 10:37:18
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Re: Sky FTTP Ultrafast ordered


[re: CarlTSpeak] [link to this post]
 
I called, but no joy in South Northants.
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