Using Now TV router with Sky (for FTTC)

Is it possible to use a Now TV router with Sky (both FTTC) without any configuration changes (since they both use the Sky network as far as I know). The reason is that I was thinking of switching my parents connection to Sky for the FTTC + anytime calls offer, but don't really fancy trying to talk my non-technical parents through the setup of a new router, and with covid I can't go and do it for them. Thanks.

It should work Ok.

Make sure you tell Sky you want the landline calls over the copper landline not Sky's VoIP service, which is the default now. Taking the VoIP service will mean the latest broadband hub will be supplied and the phone needs to be plugged into the hub.

The NowTV routers are just rebadged Sky Hubs so it should be fine.

https://help.nowtv.com/article/choose-your-hub

The top one is the ER115 (Sky Q hub) and the bottom is the SR102 (Sky Hub).

Edited by severedsolo (Sun 24-Jan-21 09:18:44)

Thanks, I didn't know about the VoIP thing (I don't use landline phone myself), that's a potential spanner in the works. Still, if they give us the option that's OK.

I would make sure you ask for the phone over copper because the CS agents have a tendency not to ask the question.