Last year i joined Sky with the digital call package
In the past week i have tried to leave sky and join Nowtv / Plusnet / Vodafone and SSE
All give me an error saying i do not have a working telephone number / line and thus i do not have a working line to take over!
I have called nowtv and they say sorry we are getting this error our end. Saying you do not have a working line. I point out i am phoning them from the line!
Called sky a few times and they say there are no errors showing up on their system and you should be able to leave no problem
When i tried to join plusnet i received the below error
We've been unable to place the order for your phone service.
Our support team will look to resolve this. You don't need to do anything.
System unable to place wlr3 order. Details are:
Order type: Transfer
Caused by ProvidePstnAction with parameters telephoneNumber - **********, orderReference - null.
Error Message : Telephone number is not a working line. This indicates either the line has ceased or it has been exported to another operator (e.g. Virgin Media).
Now vodafone i can get through the signup but then it says i will need a new line installed. Same thing for SSE broadband
I can only think all these problems are because sky changed my line to a digital calls line?
Anyway got any ideas how get round this? I was thinking are just fully cancelling my sky service. Maybe this will reset the problem?
I really wanted to go to Nowtv because of the short contract and current cashback etc