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Standard User KevinM2
(member) Tue 26-Oct-21 17:34:11
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Sky UltraFast+...Should Sky send me a new router?


[link to this post]
 
Hi,

I recently upgraded my Sky Superfast broadband (FTTC) to their new UltraFast+ (500Mb) Full Fibre service (FTTP)...

It is due to be installed in about a week, but I wondered if Sky should send me any new equipment (router, etc) to use, or does my current Superfast router do the job...it is the SR203 Sky Q Hub/Router

It's just that I haven't had anything from Sky yet, but maybe that's because what I currently have is all that I need?

Thanks
Standard User j0hn83
(knowledge is power) Tue 26-Oct-21 21:01:32
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Re: Sky UltraFast+...Should Sky send me a new router?


[re: KevinM2] [link to this post]
 
Sky provide the SR203 to all new customers who take their Ultrafast FTTP packages.
It appears to be Sky's newest/fastest Hub.
I also think it's the only Hub they have that supports their VOIP calling.
Standard User KevinM2
(member) Tue 26-Oct-21 21:11:20
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Re: Sky UltraFast+...Should Sky send me a new router?


[re: j0hn83] [link to this post]
 
Ah, thanks...that explains it.

It's just that when I ordered my FTTP Sky told me that they would send the router out to me in the post, but nothing has arrived.

I am guessing that because I already have a SR203, they realised that I didn't need one, and didn't send it...

That's fine. I just wanted to make sure I wouldn't get any hiccups on the day...but all looks good!

Thanks.


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