Sky renewal too expensive - should misses do new sign up

I'm paying £30/m for Sky ultrafast 145mbs which is due for renewal in 6 weeks. Renewal offer is £46/m minus £3 'loyalty' discount. However, new customers can get £29/m - [censored]!

So, I'm thinking, have the misses sign up, she'd be a new customer (bill payer), so I don't see any issue. Thoughts?

In reply to a post by aks:

I'm paying £30/m for Sky ultrafast 145mbs which is due for renewal in 6 weeks. Renewal offer is £46/m minus £3 'loyalty' discount. However, new customers can get £29/m - [censored]!

So, I'm thinking, have the misses sign up, she'd be a new customer (bill payer), so I don't see any issue. Thoughts?

If you have Sky TV products in your name I don't think you can then have another Sky account at the same address for Broadband in another name. Things may have changed but that was my understanding from the past. Also that £46 price you're quoting doesn't sound right to me it sounds more like the out of contract price.

I don't have any other Sky products, just the broadband.

Tell me about the ridiculous price hike - currently £30/m, but yes, the new 'discounted price it is indeed £43 (I can't add a screenshot, so here is a text copy):

Ultrafast
147.3-148.3 Mb/s estimated download speed
100 Mb/s minimum guaranteed speed
28.7-29.7 Mb/s estimated upload speed
Sky Pay As You Talk

This package gives you the freedom to make as many calls as you want or not talk at all.
£46/ £43 a month

Prices may change during contract. 24 months contract,£43 then £46 a month thereafter. £10 one-off cost.

In reply to a post by aks:

I don't have any other Sky products, just the broadband.

Tell me about the ridiculous price hike - currently £30/m, but yes, the new 'discounted price it is indeed £43 (I can't add a screenshot, so here is a text copy):

Ultrafast
147.3-148.3 Mb/s estimated download speed
100 Mb/s minimum guaranteed speed
28.7-29.7 Mb/s estimated upload speed
Sky Pay As You Talk

This package gives you the freedom to make as many calls as you want or not talk at all.
£46/ £43 a month

Prices may change during contract. 24 months contract,£43 then £46 a month thereafter. £10 one-off cost.

You need to try haggling with Sky, and regard the renewal offer as an opening bid.

Research other providers prices, then armed with this call Sky up or go on live chat amd say you are thinking of leaving for Provider X, and quote Provider X's new customer prices and see if Sky can match them or offer something similar.

Thanks, I will give that a try too. So far, I've gone looking myself (rather than receiving a notification), so I'll wait a few more days before pushing this path harder.

My other concern, is Sky offer 145mbs (g.fast?), whereas the other providers do not. Perhaps not a real impact, but I don't want to give that up !

If thats true then thats absolutely crazy by Sky and they have the cheek to quote a £10 one off cost as well which I have only every seen for new customers for the Sky router which you will already have. As suggested I would do some research and call and ask to be put through to retentions as that price hike is massive for a re-contract. Good luck mate and I hope some how you find a better solution than Sky.

Thanks, I'm hoping this is just a system automation 'issue', and that my true renewal price will be significantly lower - I'm awaiting the actual renewal notice, I've just been digging around the Sky account and saw the contract ending soon - which is acyually end/Aug.

Of course, I'll jump through hoops if it stays this high, or ultimately I'll just leave and move on if they don't budge.

In reply to a post by aks:

My other concern, is Sky offer 145mbs (g.fast?), whereas the other providers do not. Perhaps not a real impact, but I don't want to give that up !

If you're on G.fast (not FTTP) then indeed your choices are extremely limited these days. Are you sure the Sky new customer price you're comparing with isn't just for FTTP?

G.fast is pretty unreliable and hence expensive for providers to support; most of them have given it up. There is a thread from last year here. I thought IDNet did but I don't see it on their price list, ditto Pulse8. There are expensive business options like Cerberus.

In some ways you're lucky that Sky are happy to keep you on it. Maybe you just need to suck up the G.fast price for a couple of years, and hope that FTTP comes along.

I switched away from Sky earlier in the year but the offer I had from Sky for my FTTP was to continue out of contract at the same price as I was paying while in contract. I chose to move as that was the only way to have a good price reduction of about £9 a month from what I had been paying Sky for the same speed.

Yes I'm on the FTTC not FTTP "Sky Ultrafast 145mbs", no sign of full fibre in my street yet - I checked again to see progress, nada unfortunately!