How do I contact 2nd line support?

I've got a slow connection and the solution to my problem seems to be changing the SNR to 6dB (based on other threads).

I keep seeing I need to contact 2nd line support, but what is the easiest way to do this?

Steve

Try phoning them on 01925 556470

i had the same problem, they pulled the exchange appart looking for the cause of my 0.74kbps downstream speed, turned out to be the router that they sent me (they should have listened when i told them that to start with!!) New router installed speed is now 2.8Mbps

The number for second line is 0870 0878080 and the good part is it's free to call from your talktalk line