Talk Talk door to door sales

Just had a woman at the door asking me to confirm my telephone was with BT which made me suspicious but she assured me she was only wanting to make sure I was getting all the correct options. At no point was any ID shown which made me suspect this was not a BT rep & after I assured her I was getting free weekend calls etc she asked if I knew that I could get cheaper line rental (I thought here we go ) an amount was mentioned & all I had to do was sign 'here'. I said this Isn't BT who is it & she mumbled something which I thought was Talk Talk but I had to ask her to speak up & again she mumbled Talk Talk. At that point I politely made it very clear I was not interested & said goodbye. The worrying thing is I live in an area where most of the residents are retired & wonder how many people did she sign up by giving this misleading [cr@p] about checking that people were happy with the service BT were giving & wanting to make sure they were getting the correct options while giving the impression she was something to do with BT.

Edited by Oldjools (Fri 28-Mar-08 15:25:08)

Make a complaint - its a bit of work for you, but without complaints going in regulators and firms upper management will not be aware of this sort of thing.

correction, the management do know what is happening - if they want to put the house in order, they can monitor the call data from sales agents, for starters. unfortunately, it's an open secret that sales agents mislead customers to make bigger bonuses.

corruption within tt and carphone is endemic, from my perspective.