This used to be a place where you could get help with a problem, but is now getting like the phone support, non existant.
Soon as my contract with them is up i'm gone, back to the sharks at BT, but at least the line was stable.
So you were answered on the same day, and being a Senior member, you are well aware that the OCE work posts oldest to newest, but kept bumping yours by posting, it's a wonder they ever got to you