Jack Hackett is posting about all his TT probs on TT members

Jack Hacketts TT woe`s

y`know the way Jack tells everybody here how wonderful talk talk is, well Jack aka Max Ping at the tt members forum has been hiding a secret from y`all !!

he even refers to me in this thread at TT members, read this thread about just how well his tt line is performing , funny he hasnt mentioned it here at TB

never known jack to be this quiet, wonder if he can get online

Edited by deleted (Wed 04-Jan-12 21:19:06)

Still riding the same hobby horse I see, and still having to trawl forums to "get at" this ISP.

I mentioned before that if major problems affecting a large number of users occurs it soon gets reflected on our forums. It gets reflected by those who use the service.

I have no reason to defend this or any ISP but I do know that those seeking information to make informed decisions should not base it on a member who has not used the service for years.... and for some strange reason seems to have a personal axe to grind...that bit always puzzles me....personalising a massive organisation.

You seem to give people so little credit, ....if people are unsatisfied they move on....do stop trying to do their thinking for them.

Happy New Year!

And Mr Hacket....I will not let this get personal, it is silly enough as it is.

I absolutely hear you dude, I really do. My point is simply JH rams how good he thinks TT is down peoples throats and is really condescending to anybody, not just me, wh o raises any criticism about them. When JH launches into full patronising mode, the very same posters then jump on board................coincidence ?

I promise you that I will not let this get personal , you have my word on this.

Now that JH TT connection has hit the skids, and he has made no mention of it here at TB whilst still remaining the guardian of TT and ready to patronise anybody with a critical outlook, why is JH hiding behind this wall of silence and why arent his TT support crew posting in this thread ?

Ive stated to you, I wont drag this thread into a slanging match and id be ever so grateful if you would leave it open so as we can see what JH has to say for himself, will his followers contribute their 2 cents and im positive a lot of those whom JH belittled will be interested . Many many thanks mate.

Edited by deleted (Thu 05-Jan-12 09:28:33)

How is it not personal....look at the thread title...it does not get more personal than that.

Now if members want to post or not post about their experiences they can do so....but they have no obligation to you or anyone else either way.

I say again...stop trying to do other peoples thinking for them....just because you have this incessant itch.....nobody else has an obligation to scratch it.

Desist

You never learn do you.

Now that JH TT connection has hit the skids, and he has made no mention of it here at TB whilst still remaining the guardian of TT and ready to patronise anybody with a critical outlook, why is JH hiding behind this wall of silence and why arent his TT support crew posting in this thread ?

I am not hiding anything, this is not a support forum so why would i post about my speed drop here?

If you had taken the time to do a little research before rushing here to post you could have saved yourself being told off yet again for being my stalker and seen the post today from OCE Ady -

"Hi MaxPing,you have an issue betwixt PC and router 33ms as first hop to the router is not right. The other hops are as I would expect. As you have tried different ethernet cables, PCs and routers this doesn't make sense. Please try another router and cable and run just pings to the router for say 30 seconds so that we can get a better picture"

So its not the ISP its my end as my router is syncing at 16Mb/s, I have now completed some tests at his request and await an answer, great customer support by way of the forum.

BTW if you read the thread you would also have noticed i am not complaining about the service just wondering where the 10MB/s went, I am still getting between 3 and 5MB/s and using the internet, Xbox and PS3 work fine so i have no reason to complain.
I begrudge paying £3 per month and being ripped off because i cannot get my full 13Mb/s (yes that bit was a joke)

Edited by Jack_Hackett (Thu 05-Jan-12 19:09:39)

So, you're not only trolling this forum but also the talktalk support forums as well.....wow!

Are you ok?

what on earth is betwixt? Oh I forgot not British support

I should not laugh, because it is not nice when broadband plays up, but Jack does go on about how great Talk Talk is, not so great now are they?

But I hope he gest it sorted soon.

Fat fingers, we've all done it and the forums are uk based i believe.

On the contrary, it is very English: Middle English bitwixt, from Old English betwix

In reply to a post by zyborg47:

what on earth is betwixt? Oh I forgot not British support

Middle English apparently.

Betwixt

An intermediate, indecisive, or middle position

Old English; related to Old high German zwiski two each.

In common usage actually.

Edited by deleted (Thu 05-Jan-12 21:06:31)

In reply to a post by Jack_Hackett:

You never learn do you.

Now that JH TT connection has hit the skids, and he has made no mention of it here at TB whilst still remaining the guardian of TT and ready to patronise anybody with a critical outlook, why is JH hiding behind this wall of silence and why arent his TT support crew posting in this thread ?

I am not hiding anything, this is not a support forum so why would i post about my speed drop here?

If you had taken the time to do a little research before rushing here to post you could have saved yourself being told off yet again for being my stalker and seen the post today from OCE Ady -

"Hi MaxPing,you have an issue betwixt PC and router 33ms as first hop to the router is not right. The other hops are as I would expect. As you have tried different ethernet cables, PCs and routers this doesn't make sense. Please try another router and cable and run just pings to the router for say 30 seconds so that we can get a better picture"

So its not the ISP its my end as my router is syncing at 16Mb/s, I have now completed some tests at his request and await an answer, great customer support by way of the forum.

BTW if you read the thread you would also have noticed i am not complaining about the service just wondering where the 10MB/s went, I am still getting between 3 and 5MB/s and using the internet, Xbox and PS3 work fine so i have no reason to complain.
I begrudge paying £3 per month and being ripped off because i cannot get my full 13Mb/s (yes that bit was a joke)

see he got his donkey kicked again by Sadoldman, he really is as thick as pig dodo.

seems he ain't the only one with an axe to grind it would seem, not very nice is it?
As for the OCE 's response, not very conclusive really i doubt it will be the router causing you to get partial throughput and very doubtful that just because the ping occasionally spikes, could be the cat5 cable failing, or the network card /on board chip in your pc, or something related to their network or openreach line plant begin down to process of elimination route until you find the cause , now this is where good tech support comes in

source of my quote

Edited by tommy45 (Thu 05-Jan-12 21:22:27)

nice to see you could join us Jack (eventually), and you brought all your cohorts (predictably) who post only after you post, none before (as usual)

anyway, I gave don my word that this thread wouldnt evolve into another spitting match, hope you get your broadband running acceptably again and im signing out.

cya JH............8-) LOL

Edited by deleted (Thu 05-Jan-12 21:34:54)

In reply to a post by Kaoshan:

Betwixt

An intermediate, indecisive, or middle position

Old English; related to Old high German zwiski two each.

In common usage actually.

Never heard it before, maybe I don't socialise with the right people.

In reply to a post by bilbo8:

nice to see you could join us Jack (eventually), and you brought all your cohorts (predictably) who post only after you post, none before (as usual)

anyway, I gave don my word that this thread wouldnt evolve into another spitting match, hope you get your broadband running acceptably again and im signing out.

cya JH............8-) LOL

I saw this thread before, but decided to just ignore you instead like everyone else should have done!

Edited by Fenris (Fri 06-Jan-12 16:05:54)

In reply to a post by zyborg47:

I should not laugh, because it is not nice when broadband plays up, but Jack does go on about how great Talk Talk is, not so great now are they?

You obviously missed this part of my earlier post -

BTW if you read the thread you would also have noticed i am not complaining about the service just wondering where the 10MB/s went, I am still getting between 3 and 5MB/s and using the internet, Xbox and PS3 work fine so i have no reason to complain.

As for the OCE 's response, not very conclusive really i doubt it will be the router causing you to get partial throughput and very doubtful that just because the ping occasionally spikes, could be the cat5 cable failing, or the network card /on board chip in your pc, or something related to their network or openreach line plant begin down to process of elimination route until you find the cause , now this is where good tech support comes in

source of my quote

If you look at the thread you linked to you can see i have used a PC, laptop, netbook , two Ethernet cables, two filters, and two different makes of TT router and all give the same result so i am begging to wonder if as you said it is not my end and never was.

anyway, I gave don my word that this thread wouldnt evolve into another spitting match, hope you get your broadband running acceptably again and im signing out.

I see your selective reading problem has returned, i have never said it is not acceptable even at the reduced speed i am getting in fact i have said the exact opposite. (see earlier post)

And somethings never change, sorta wondered where you disappeared to Jack, anyways, few friends on Talktalk had similar issues, one from 11 down to 7 and another went from 12 down to 6. In both cases they where given the run around on what was causing it, from TT blaming them to TT saying they'll have a "elevated support engineer" contact them (which never happened). One friend mysteriously had his net pick back up in speed couple of months after, no clue what was causing it. Other one was told its because hes hit his bandwidth cap although with 3 kids of various ages, a home working wife and hefty steam collection he had no clue how he was going to sort it and moved to BE citing it was unfair for them to do that to him and arguing a ton.

Both had line stats which where the same as what they where getting before the speed drop, plus they hadn't done anything to their network setups and in at least 1 case there where no known engineering works going, so they should have in theory been getting higher speeds, it just wouldnt sync there, always lower around a set figure.

Post deleted by Jack_Hackett

In reply to a post by FireFalcon:

And somethings never change

Why would i be overly concerned, everything works apart from HD full screen streaming and as i don't use it its no loss, the OCEs are getting the tests done and arranging visits by openreach engineers so i will patiently wait for a satisfactory outcome.


.

Edited by Jack_Hackett (Thu 12-Jan-12 16:56:41)

Update -

There was a problem at the exchange and thanks to Ady the OCE openreach have now sorted it.

10/10 for the members forum 1/10 for phone support. (no change there)

I am now getting 15MB/s which is the fastest speed i have ever seen.

http://s13.postimage.org/lmw5clwwn/aaaaaawwwwwwwwwww...


.

Edited by Jack_Hackett (Fri 13-Jan-12 19:27:13)