WHY IS MY SPEED SO SLOW

hello everybody hope someone can explain or even help me. I am with talk talk and before i took out the intenet i did a test from verious compa ies on line speed and was told the lowest i would get was 2.5mb i am not connected on fibre optics as it isnt available where i live but i have the talk talk plus package here is some info from my router

Interface Transmit Receive
Bytes Pkts Errs Drops Bytes Pkts Errs Drops
LAN: 1257696633 984335 0 0 62232500 736721 0 0
WAN:  60201784 727314 0 2 1240150966 969374 0 0
Wireless:  1206673462 875934 0 0 444736650 2085704 7 0

ADSL STATUS
Line State Up
Modulation ADSL2
Annex Mode AnnexA
Downstream Upstream
Data Rate 1433 533
Maximum Attainable Data Rate(ATTNDR) 1620 540
Interleaver Depth 16 2
Line Attenuation(LATN) 44.0 36.2
Signal Attenuation(SATN)
Signal-to-Noise Ratio Margin(SNRM) 9.1 11.7
Actual Aggregate Transmit Power(ACATP) 0 12
Near End Far End
LOS Failure
LOF Failure
LPR Failure
NCD Failure
LCD Failure
CRC 0 0
RS Correction
Forward Error Correction Seconds(FECS-L)
Errored Second(ES-L)
Serverely Errored Seconds(SES-L)
Loss of Signal Seconds(LOSS-L)
Unavailable Seconds(UAS-L)
HEC Error 0 0

ADSL STATISTICS
Mode Routing
ADSL Mode ADSL2
ADSL Type Annex A
Status Up

Downstream Upstream
Rate(Kbps) 1433 533

SNR Margin(dB) 9.1 11.7
Attenuation(dB) 36.2 44.0
Output Power(dBm) 0 12

Super Frames 6287293 6287293
RS Correctable Errors 64960 0
RS Uncorrectable Errors 0 0

HEC Errors 0 0
Total Cells 12771 60444
Data Cells 26900387 1976263
Bit Errors 0 0

In reply to a post by naheed_akhtar:

i took out the intenet

I wondered why piratebay wasn't working

Have you tested the router direct into the test socket behind your BT socket faceplate?

For reference here's my router stats. I have higher attenuation (longer line probably) than you but much higher bandwidth. Your SNRM can be dropped from 12 to 6, but your stats seem to point to another issue that should be solved first:

Uptime: 0 days, 0:41:29
DSL Type: G.992.3 annex A
Bandwidth (Up/Down) [kbps/kbps]: 884 / 3,691
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.5 / 0.0
Line Attenuation (Up/Down) [dB]: 29.0 / 55.0
SN Margin (Up/Down) [dB]: 6.0 / 6.0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): NA / 26,088
CRC Errors (Up/Down): NA / 11
HEC Errors (Up/Down): 0 / 11

i have router connected to master socket as far as i know and was acheieving this speed from the beginning had the internet for a month now. Do you mean remove the faceplate and then connect the router to master socket i have not tried this, i achieve this speed on wireless and wired connection. also according to internet checks i am 2.5 miles away from the exchange

Edited by deleted (Thu 17-May-12 13:21:30)

yes, if you have an NTE5 master socket, remove the faceplate and plug direct into the test socket behind. This should rule out home wiring from your enquiries

master socket was upstaris i got a pic off the net as to how it should look and in the right hand corner there is a t but took off the faceplate and connected direct and it instantly went up from 1.2mb too 2..08mb but i have to put faceplate back on dont i, back to 1.2mb when master faceplate back on

Edited by deleted (Thu 17-May-12 13:55:31)

You can keep it in the test socket if you don't need the extensions connected.

my new router stats

Mode Routing
ADSL Mode ADSL2
ADSL Type Annex A
Status Up

Downstream Upstream
Rate(Kbps) 2354 484

SNR Margin(dB) 11.6 12.0
Attenuation(dB) 37.7 63.0
Output Power(dBm) 0 12

Super Frames 7721 7722
RS Correctable Errors 2293 0
RS Uncorrectable Errors 0 0

HEC Errors 0 0
Total Cells 3 1
Data Cells 76719 17658
Bit Errors 0 0

you mean leave the faceplate off i did want to have the router downstairs but guess i will leave it in the test socket would this just mean that the faceplate needs changing and coluld their ossibly be anway to get any faster internet. it is now hitting 2mb which is better than 1.2mb but it says i can achieve 2.5mb.

Edited by deleted (Thu 17-May-12 14:14:44)

You have an internal cabling fault. Either repair it yourself with help from these boards or use a competent person with experience of telephone wiring.
If you pester your ISP for a repair it will cost you £130 minimum and you probably still won't get it repaired.

If things are better at the test socket then try http://www.thinkbroadband.com/faq/sections/radsl.htm...

The wire on pin 3 can introduce noise and slow you down just as youve seen. If that is too much, then an alternate that will cost £5 to £10 is to fit an i-plate http://www.thinkbroadband.com/videos/iplate-installa...

thak you all for your help i will see what are my options and see if i can get any faster downloads if not i will have to wait for fibre optics in the grove ,funny though how thw house at the top can recieve virgins fibre optics yet i cant. Anyway thanks for the help guys

i see your downstream attenuation has changed from 36 to 63, was that just a typo in the first post?

The next step would be to request a 6db SNRmargin, i think its called a 24FSNR6 profile. You can request via the talktalk member's forum I am lead to believe.

Leaving it in the test socket is fine, using a filter if you have a landline connected. This does disable any internal extensions though, so if you have these then you probably want a filtered faceplate and disconnect the ringwire (mentioned earlier)

edit: Looking at that profile the F might be for fastpath which could do more harm than good. The SNR6 thing is the main thing, but I'm guessing the member's forum OCE's know what to do

Edited by deleted (Thu 17-May-12 23:46:27)

here are my new stats for router

Mode Routing
ADSL Mode ADSL2
ADSL Type Annex A
Status Up

Downstream Upstream
Rate(Kbps) 2391 471

SNR Margin(dB) 8.3 11.8
Attenuation(dB) 37.9 62.0
Output Power(dBm) 0 12

Super Frames 3398892 3398893
RS Correctable Errors 56663 0
RS Uncorrectable Errors 0 0

HEC Errors 0 0
Total Cells 59471 8471
Data Cells 964578 87948
Bit Errors 0 0


i never made a typo b4 as ive just copied and pasted my results.

I have left the faceplate off and have connected upto to test line which is giving me extra speed and ping test give reuslts of "A" which is good. When i took off the faceplate what ive seen wasnt very nice alot of dirt and wires are very old, i checked number 3 for the bell wire but it isnt orange at all as shown in link

i have removed bell wire and speed is showing up as 2.6mb on webpages i am getting 2.2mb.

My wiring is pre 1980 so is old wiring and colours are different to the usual images you see of the wires. Will be left to me to fix the wiring as i got no clue in whats what as i thought bt were responible for the wires the master socket is upstairs so how would i go about getting the wires changed

Getting BT to do the extension wiring may cost you over £100
If lifting the wire (no matter what colour) from pin 3 has helped, then no need to change much of anything else.

If you want further advice, best to get a clear picture of the wiring at both ends and then people can visually check it for you.

Old wiring in itself is not really a problem.

Does the external BT dropwire enter the property near this master socket?

here new stats only thing changed is bell wire rmeoved and connected back up as normal not through test line will check that out tomorrow. I changed from adsl to adsl2=




Mode Routing
ADSL Mode ADSL2+
ADSL Type Annex A
Status Up

Downstream Upstream
Rate(Kbps) 2519 476

SNR Margin(dB) 8.3 11.7
Attenuation(dB) 38.0 57.0
Output Power(dBm) 0 12

Super Frames 459705 459706
RS Correctable Errors 11607 65496
RS Uncorrectable Errors 0 0

HEC Errors 0 0
Total Cells 9694 893
Data Cells 127746 16729
Bit Errors 0 0