TalkTalk Bandwidth usage checker sucks!

It's been saying:

We are sorry. This information is temporarily unavailable.

for 2 weeks now!
I use NetWorx to check the usage on my PC, but that's besides the point, it doesn't register what I download for my PS3 ect.

FIX IT TALKTALK!!!!!!

[Not really that angry, it's just nice to have something to moan about for a change because the service has been so good! :) ]

Edited by Fenris (Tue 12-Jun-12 22:31:53)

I would like to say at least the important stuff works but usage data is one of the important things when you have a usage cap .

Last time this happened TT said they would not charge customers for going over your allowance, as we seem to be all suffering from the same problem i assume the same will apply this month.

All the TalkTalk packages are unlimited now. Perhaps this applies to existing customers too?

In reply to a post by Oliver341:

All the TalkTalk packages are unlimited now. Perhaps this applies to existing customers too?

Unlimited on the Essentials package only applies to new customers for 12 months.

In reply to a post by infra_red:

Unlimited on the Essentials package only applies to new customers for 12 months.

Have you got a link for that? I couldn't find anything on the Essentials sales page stating that unlimited is for 12 months.

In reply to a post by Oliver341:

In reply to a post by infra_red:

Unlimited on the Essentials package only applies to new customers for 12 months.

Have you got a link for that? I couldn't find anything on the Essentials sales page stating that unlimited is for 12 months.

Here you go: http://www.talktalkmembers.com/forums/showthread.php...

In reply to a post by Adrianuk:

Here you go: http://www.talktalkmembers.com/forums/showthread.php...

Thanks for the link. Strange that the sales page makes no mention of unlimited usage being limited to 12 months, I can see a few unhappy customers in 13 months time...

In reply to a post by Oliver341:

In reply to a post by Adrianuk:

Here you go: http://www.talktalkmembers.com/forums/showthread.php...

Thanks for the link. Strange that the sales page makes no mention of unlimited usage being limited to 12 months, I can see a few unhappy customers in 13 months time...

It's possible that the 12 month limit is only for existing customers as there is no mention of a time limit for new customers.

Edited by Adrianuk (Fri 15-Jun-12 17:04:45)

In reply to a post by Adrianuk:

It's possible that the 12 month limit is only for existing customers as there is no mention of a time limit for new customers.

Yeah, could be. Retentions might be keen on keeping it this way, making existing customers sign 12 month contracts to keep the unlimited downloads.