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Standard User jelv
(knowledge is power) Tue 13-Nov-12 22:56:03
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Re: Something to read if you are considering TalkTalk


[re: Devonian] [link to this post]
 
Correction:
In reply to a post by Devonian:
I phoned PlusNet to move back AFTER talktalk found this fictitious bill.

... and cut off the phone and internet.

jelv

Plusnet user since November 2001
Standard User Devonian
(newbie) Tue 13-Nov-12 23:14:49
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Re: Something to read if you are considering TalkTalk


[re: jelv] [link to this post]
 
I forgot to mention that bit!
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 13-Nov-12 23:28:01
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Re: Something to read if you are considering TalkTalk


[re: Devonian] [link to this post]
 
In reply to a post by Devonian:
I always use a false number when gaining insurance quotes etc, to stop nuisance sales calls, that is all.
That's fine! I do the same for online quotes for the same reason. Obviously, when I buy an actual product/policy I give my real details so they can contact me, as do you.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC


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Standard User noginthenog
(newbie) Wed 14-Nov-12 00:35:54
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Re: Something to read if you are considering TalkTalk *DELETED*


[re: Devonian] [link to this post]
 
Post deleted by MrSaffron
Standard User Devonian
(newbie) Wed 14-Nov-12 00:45:25
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Re: Something to read if you are considering TalkTalk


[re: noginthenog] [link to this post]
 
What the hell?

I'm done with this forum.

Key board warriors [censored] me off.
Administrator MrSaffron
(staff) Wed 14-Nov-12 09:38:01
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Re: Something to read if you are considering TalkTalk *DELET


[re: noginthenog] [link to this post]
 
Stick to the issues not the personal jibes

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User jelv
(knowledge is power) Wed 14-Nov-12 15:13:55
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Re: Something to read if you are considering TalkTalk


[re: jelv] [link to this post]
 
It just gets more farcical (my bold in the quote)!
FINALLY!
A letter from the talktalk CEO office.

The complaints manager has tried to contact me... on the very number they disconnected.... so was unable to get through... surprisingly.
Any way she has given me a 0330 number to call her back.

She said she is very concerned about the seriousness of my complaint, and would like to put things right WITH OUT further regulator involvement.

Funny that.

I have just rang the number, and got through.... to voice mail!!


jelv

Plusnet user since November 2001
Standard User Futaura
(committed) Wed 14-Nov-12 18:56:52
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Re: Something to read if you are considering TalkTalk


[re: jelv] [link to this post]
 
That's all very well, but surely they would have also called the alternative contact number assigned to the account (which you are asked for when signing up)? If one was not given then how does the OP expect contact to be made? Again, without knowing all the details, it is hard to say anything either way.
Standard User Devonian
(newbie) Wed 14-Nov-12 18:59:46
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Re: Something to read if you are considering TalkTalk


[re: Futaura] [link to this post]
 
Yes they have my mobile number, no it has not rang.
Standard User moggy68
(learned) Wed 14-Nov-12 22:45:29
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Re: Something to read if you are considering TalkTalk


[re: jelv] [link to this post]
 
After reading your post, does not surprise me at all, been with them for over 4 years, great company to be with until you get a problem!
Once you get a problem just leave as it is easier than dealing with TalkTalk there helplines & customer services are USELESS!
More people leaving them, than any other ISP.....

Regards

Moggy smile
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