How long till it is stable?

Hi,

Went live at 14:00 , at midnight it's still as slow as hell (0.5mb), I got 17.8mb (22mb @ router) with Sky.
How long will it take to speed up or is this not normal? stats below.

System uptime:

0d:8h:49m:2s
Modem ADSL (Sync) uptime:

0d:7h:12m:15s
Interleaving: On
ADSL mode:ADSL2+
ADSL setting: VPI: 0 VCI: 38
ADSL line speed (kbps):
Up: 101
Down: 821

Line attenuation (dB):
Up: 8.2
Down: 23.4

SN margin (dB):
Up: 14.8
Down: 9.9

Total errors seconds: 1

Thanks, Rob

Stats indicate a fault or problem somewhere.

I would recommend conducting all standard checks.... filter, cable, test socket, router etc.

Matt

Thanks, tried the Sky modem and it still connects :

Connection Speed 522 kbps 91 kbps
Line Attenuation 24.5 dB 8.5 dB
Noise Margin 14.8 dB 14.7 dB

Don't know what the "engineer" has done, will try the master socket in the morning!

Used to be with Sky, all in same location.
:
Connection Speed 19997 kbps 1153 kbps
Line Attenuation 23.5 dB 13.9 dB
Noise Margin 5.4 dB 9.4 dB

Edited by deleted (Sat 10-Aug-13 01:24:22)

Yeah the new stats are showing a massive problem.
Try in the master and test socket (important), failing that...
(Post stats in the test socket for us)
That's not going to speed up there's a fault somewhere. Probably something to do with the TT equipment but not entirely sure.

They will have moved you physically from sky's equipment in the exchange onto talktalks equipment so this is likely where it's gone wrong for whatever reason.

Edited by ukhardy07 (Sat 10-Aug-13 06:53:06)

Thank you.

This morning it reads :
ADSL line speed (kbps):Up: 350 Down: 3854
Line attenuation (dB):Up: 8.2 Down: 22.5
SN margin (dB):Up: 5.3 Down: 2.9
Total errors seconds:3

I will try in the master socket now and see what we get

Rob

Tested at master socket / test socket. all results are the same.

ADSL line speed (kbps): Up: 354 Down: 3854
Line attenuation (dB): Up: 8.2 Down: 23.4
SN margin (dB): Up: 5.1 Down: 6.3
Total errors seconds: 1

Rob

What have I done? I am drained after trying to deal with TT CS, that is the worst experience of online GobleDeGook I have came across in my puff.

I take it there is no UK contact for TalkTalk?

cheers, Rob

In reply to a post by PunKrocker:

What have I done? I am drained after trying to deal with TT CS, that is the worst experience of online GobleDeGook I have came across in my puff.

I take it there is no UK contact for TalkTalk?

cheers, Rob

There is contact, but by all accounts it's quite useless, the forum being better, which is totally useless if your BB is down!
http://forums.thinkbroadband.com/talktalk/2727419-ta...

Register on the new community forum.

http://community.talktalk.co.uk/

Usually a delay of 3-4 days before you will receive a reply from one of the "OCE's"

Thanks for the replies folks.

They eventually told me that I had 5mb in reserve for the TV service and 3.8mb for BB and that's all I would get. Told them to shove it, they told it would cost me £278 to cancel

Back to Sky we go

Rob