When did you get that email, today?
Also like everyone else has said, stop dealing with TalkTalk, it's not your account.
If you send me your post code on a private message I can have a look at what options you have in your area for the best.
The email is dated from Today, i fell asleep earlier on Today and woke up about 2 hours ago. So I missed my last option to reverse it.
I was thinking of actually getting a new line Today as due to previous experiences with Openreach trying to get Similar issues fixed was a nightmare. Plusnet put a lock on the current line. Took for ever to escalate the issue. Maybe the same problem as happened with TalkTalk?
Last time a stop/restart on the line and a rushed broadband order was activated on the line 3 days after.
The provider who offers the best price at my address is TalkTalk at £28.50 for 6 months including a free YouView Box on a 18 month contract.
I have tried PlusNet but disliked the way they handle the support, Everyone says talktalk support is terrible but as long as I have call baring and my Openreach modem on a hacked firmware. I never ever ring up BT Apart from billing problems.
Sky is the other best option for me at my address. as I get 1MB ADSL and 33MB on FTTC
Edited by uppi (Fri 13-Sep-13 21:02:45)