My line is "barred" TTB

Long story short

missed bill payment (for some reason even though i have a direct debit set up)

so they cut my service of

paid it the day after (thursday)

they said its an automated process to get my services put back on

its now coming up 2 days with no service all i get is connection refused message

anyone have some experience with this?

i remember sky switching me back in with in 1hr usually or less

i'm getting pretty furious if its still not back by monday

i guess ill leave them this is unacceptable.

And this is the Business wing, yikes?! I posted here a couple of weeks ago thinking of moving to their business service but if that is deemed acceptable I don't think I'll bother, truly awful. Hope you get it sorted

If you already have a DD set up and the DD payment went uncollected on due date then that is highly unusual...i've been with TTB for ~18 months now and never had a DD payment missed. Once your service is up & running, i would ask them to compensate you finanically for the loss of service as your business lost revenue.

I am on AAISP and they have me on a TT Business connection. Best of both worlds.

Leave them...

In reply to a post by AAuser27:

I am on AAISP and they have me on a TT Business connection. Best of both worlds.

Not the price though sadly

Best of both worlds? Paying top dollar for the cheapest service?

Worst of both worlds, I think.

Depends on what QoS AAISP are buying across the TalkTalk Wholesale network really.

Actually, it turns out there is an interesting article here about it http://aa.net.uk/kb-broadband-ttbt.html

In reply to a post by AAuser27:

I am on AAISP and they have me on a TT Business connection. Best of both worlds.

If your ISP is using the TalkTalk Wholesale network that is NOT the same as TalkTalk Business which is a ISP in its own right.