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Standard User tthom
(committed) Wed 12-Aug-15 19:18:29
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Re: Joined talk talk, bad choice


[re: Oliver341] [link to this post]
 
Dont recall anything of the sort when I called to place my order

Broadband Providers since 2005 Aol/O2/Virgin Media(Cable)/BE/BT/BT-INFINITY
[img]http://www.speedtest.net/result/3798886040.png[/img]
Standard User tthom
(committed) Wed 12-Aug-15 20:59:09
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Re: Joined talk talk, bad choice


[re: MrSaffron] [link to this post]
 
http://www.thinkbroadband.com/speedtest/results.html...

Think that confirms my suspicion

Broadband Providers since 2005 Aol/O2/Virgin Media(Cable)/BE/BT/BT-INFINITY
[img]http://www.speedtest.net/result/3798886040.png[/img]
Standard User baby_frogmella
(fountain of knowledge) Thu 13-Aug-15 05:35:12
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Re: Joined talk talk, bad choice


[re: Spud2003] [link to this post]
 
In reply to a post by Spud2003:
You could try complaining about congestion on the TalkTalk forums, their staff will probably reply and state whether they are going to do anything.


+1

OP, post your issue on TT forums and if the OCE's acknowledge that there are TT backhaul issues in your exchange and upgrades are on the way, then it might be a good idea to ask for some sort of compensation, eg 6 months half price BB or even free smile

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TalkTalk Business Fibre 79999/20000 kbps
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Standard User tthom
(committed) Thu 13-Aug-15 09:37:15
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Re: Joined talk talk, bad choice


[re: baby_frogmella] [link to this post]
 
Only compensation fit would be to let me leave penalty free

Broadband Providers since 2005 Aol/O2/Virgin Media(Cable)/BE/BT/BT-INFINITY
[img]http://www.speedtest.net/result/3798886040.png[/img]
Standard User mlmclaren
(fountain of knowledge) Thu 13-Aug-15 09:46:06
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Re: Joined talk talk, bad choice


[re: tthom] [link to this post]
 
How long have you been with TalkTalk now?

WBC 3200/800
FTTC 63500/19999
FTTN 57344/3170
Standard User tthom
(committed) Thu 13-Aug-15 09:52:20
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Re: Joined talk talk, bad choice


[re: mlmclaren] [link to this post]
 
2 days

Broadband Providers since 2005 Aol/O2/Virgin Media(Cable)/BE/BT/BT-INFINITY
[img]http://www.speedtest.net/result/3798886040.png[/img]
Standard User mlmclaren
(fountain of knowledge) Thu 13-Aug-15 10:05:28
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Re: Joined talk talk, bad choice


[re: tthom] [link to this post]
 
I would cancel under the cooling off period then!

WBC PENDING CEASE
FTTC 63500/19999
FTTN 57344/3170
Standard User tthom
(committed) Thu 13-Aug-15 10:07:41
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Re: Joined talk talk, bad choice


[re: mlmclaren] [link to this post]
 
I tried but according to talktalk it's cooling off period starts when I place the order so when the service goes active it's been and gone

Broadband Providers since 2005 Aol/O2/Virgin Media(Cable)/BE/BT/BT-INFINITY
[img]http://www.speedtest.net/result/3798886040.png[/img]
Standard User tthom
(committed) Wed 19-Aug-15 21:08:19
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Re: Joined talk talk, bad choice


[re: tthom] [link to this post]
 
I have took this issue up with talktalk for days now and finally a tech support rep said its probably congestion you are suffering as the "server is full" his words.. They are getting Openreach to have a look at it in the exchange alegidly

Broadband Providers since 2005 Aol/O2/Virgin Media(Cable)/BE/BT/BT-INFINITY
[img]http://www.speedtest.net/result/3798886040.png[/img]
Standard User arobertson545
(member) Sun 23-Aug-15 10:23:42
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Re: Joined talk talk, bad choice


[re: tthom] [link to this post]
 
I would honestly just email the CEO...
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