User comments on ISPs
  >> TalkTalk Broadband


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | [2] | (show all)   Print Thread
Standard User nemeth782
(member) Thu 26-May-16 09:46:53
Print Post

Re: Wow, moving home is expensive!


[re: ukhardy07] [link to this post]
 
30 days notice is one thing, insisting the line remains live for 30d is not the same.

Any ISP can cease with BTO the next day. They can charge me for the 30d - but they are already charging me for 8 months, so there is no need - but insisting the line remains active is for one reason and one reason only.

So they can incessantly call me to try to persuade me to stay. I've received 3 calls so far this morning.
Standard User ukhardy07
(knowledge is power) Thu 26-May-16 10:50:09
Print Post

Re: Wow, moving home is expensive!


[re: nemeth782] [link to this post]
 
If you give notice to another provider to take over your line, ISPs can no longer call you to make you stay. I would not be sure if this applies to cancellations.

Yes, keeping the line active for 30 days is not appropriate.
Standard User 961a
(member) Thu 26-May-16 11:04:43
Print Post

Re: Wow, moving home is expensive!


[re: nemeth782] [link to this post]
 
In reply to a post by nemeth782:
30 days notice is one thing, insisting the line remains live for 30d is not the same.

Any ISP can cease with BTO the next day. They can charge me for the 30d - but they are already charging me for 8 months, so there is no need - but insisting the line remains active is for one reason and one reason only.

So they can incessantly call me to try to persuade me to stay. I've received 3 calls so far this morning.


Did you consider e-mailing the chief exec along the lines of my suggestion?


Register (or login) on our website and you will not see this ad.

Pages in this thread: 1 | [2] | (show all)   Print Thread

Jump to