Below is the best summary I can muster, based on a collection of responses from TT reps, both on- and off-the-record. The bits I've marked in bold
are the aspects I feel are unreasonable behaviour by TalkTalk (and arguably illegal):
If you've connected a YouView box to your home network since November 2018, you've silently
been deemed to be a "customer" of TalkTalk TV. This fact does not
appear in the website Account pages—instead, it says you can "Add TV." This service used to be free, but will cost GBP4/month from February 2019.
If you don't want to be charged, you must opt out
. You can do that via chat, the TT forum, and presumably traditional phone/letter.
If you opt out, then you retain
- DVB-T/-T2 ("Freeview"). You can record, watch, pause and rewind live TV.
- Non-TalkTalk player apps on the YouView box, e.g., BBC iPlayer, All 4, Netflix.
- Renting or owning movies via the TalkTalk TV Store.
Opting out removes your access, post-February 4th, to:
- TalkTalk Player (i.e., watching On Demand content from a TV Boost channel in More TV).
- Watching existing TV Boost
- Adding TV Boosts
I'm not a TalkTalk spokesman. No warranty expressed nor implied; E&OE. Please let me know if you see any errors or omissions. I'll try to keep this list updated as new info comes to light.
3 km line on THTG: 16/1 Mb/s with TalkTalk Retail.
Previously: BT ISDN, Nildram, Plusnet, 186k, EFH, Be*, Plusnet (again), Pulse8, Sky, Plusnet Business.
Edited by richi (Fri 18-Jan-19 13:46:53)