User comments on ISPs
  >> TalkTalk Broadband


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | [2] | (show all)   Print Thread
Standard User disz4me
(regular) Sun 03-Mar-19 21:12:28
Print Post

Re: Changing from EE to TalkTalk?


[re: Chippy_Tea_] [link to this post]
 
just had a read through the thread and left more confused than ever - some say they're charging £4 for tv and others say they aren't.
i'm baffled - why would they charge £4 for a tv package? i don't have a freeview box.

synced at 8128 / 448 with SNR 10 Loop Atten. 19.5.
Standard User Chippy_Tea_
(committed) Mon 04-Mar-19 16:15:40
Print Post

Re: Changing from EE to TalkTalk?


[re: disz4me] [link to this post]
 
In reply to a post by disz4me:
just had a read through the thread and left more confused than ever - some say they're charging £4 for tv and others say they aren't.
i'm baffled - why would they charge £4 for a tv package? i don't have a freeview box.


I cannot answer your question as i opted out using live chat (on the TT website) and have not been charged (i do have a box) so If you do decided to join TT i would advise you go on their site and go to live chat and ask every question that concerns you and keep a log of the conversation as backup. .
Standard User Chippy_Tea_
(committed) Mon 04-Mar-19 18:46:55
Print Post

Re: Changing from EE to TalkTalk?


[re: Chippy_Tea_] [link to this post]
 
From the TT community forum -



Lawrie-lpv Newbie

57 minutes ago Post 1 of 1
£4 / month and TalTalk TV unilaterally added to my bill...2 months into 'no change promise'
This additional £4/month charge for Talktalk TV which I’ve never used or agreed to have appeared on my bill with no warning or explanation on the 2nd month of my contract, during which time TalkTalk TV appeared on my BT YouView box, but was never used as we have a Netflix contract.!!!
Ten minutes after they agreed to remove the charge which they unilaterally applied, I get an email which said:
‘The advertised download speed for your TalkTalk package was 36Mb/s. As part of our mission to make broadband fairer for everyone, we’re giving you a clearer look at the speeds you can expect’




The guaranteed speed figures stated in the email were 0 Mb!.
My contract didn’t mention the guaranteed speed only applied to TALKTALK TV subscribers, which I never signed up to!
I can’t check my new ”fair policy” speed till I get back home in mid March, but should the speed be compromised I consider that a breach of my original contract speed ( again, there was no initial reference originally in the agreement to the speed being linked to my having, at any time, the TalkTalk TV facility).
Sorry all, but I see this as a very sneaky way of *@#][!![]'#[@#]!* us for an additional £4/month on pain of a reduction in speed if not taking up the TalkTalk TV option.
If so, I’m off to report to OFCOM and BBC Watchdog and cancelling my contract for breach of contract on TalkTalk’s part.
Im we’ll pd off with all of this and having to waste my time dealing with it.


Register (or login) on our website and you will not see this ad.

Pages in this thread: 1 | [2] | (show all)   Print Thread

Jump to