Indeed, but isn't now (which is the problem)
In which case Sky can't reactivate the original service as you previously suggested.
Obviously you haven't read all the replies that I have posted. As I have made it very clear that it's not a simple process for getting the service back
1. Sky may have to take back the line (though it may still be with Sky as the order with TalkTalk was cancelled
2. A new order has to be made with Sky for broadband once Sky has the line back
3. Engineer then needs to do the work at the cabinet in order to get the broadband back (Only if there is capacity)
Edited by robertcrowther (Sun 19-Jul-20 17:51:42)