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Anyone else seeing TT / TTB connectivity issues this evening?
BQM is truly Halloween like!!
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Nope all fine in the North East.
Tim
talktalkbusiness.net & freenetname
Asus RT-AC68U and ZyXEL VMG1312-B10A Bridge on 80/20 Meg Fibre
Speed Test
Highest Sync: 79993/19661
BQM
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Almost exactly the same here - S London.
Pretty similar.
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Thanks for corroborating. A couple of those red spikes on my graph would have been me cycling the router and ONT.
Seems to have resolved now. Noticed a period of reduced baseline latency (about half what it normally is) from about before 1am this morning for a almost 4 hours. Then restored to its previous level. Perhaps some routing changes.
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Yes, TalkTalk Business last night
https://i.imgur.com/JT9OdtX.png
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Mmmm yep. TTB ‘support’ site was and still is down too.
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I've had a ticket open since I got an FTTC service because it doesn't exist in the portal and nobody seems to be able to fix it. I think the contract will expire on the connection before they manage to fix whatever is broken in Salesforce.
The actual connection is spot on, but their IT systems are abysmal.
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No argument here. Pretty much sums up my experiences.
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Anybody seen this kicking off again?
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Just had another micro-outage.
Around 3.5 minutes from 16:21:58 to 16:25:31.
BQM is not pretty.
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Yep. As above. Something is flapping away.
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TalkTalk support are treating it as an individual issue despite being told that other people have the same problem at the same time so I guess we are waiting for somebody in networks to notice and fix it.
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I guess I should notify “support”….
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TTB, last night had problems a couple of times, this morning when checking a old TalkTalk email account Outlook took a long time to sync, not noticed any problems tonight.
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On FTTC, couple of PPP drops around 1030 and 0020 today. Had to reboot PC as DNS got extremely confused.
Tim
talktalkbusiness.net & freenetname
Asus RT-AC68U and ZyXEL VMG1312-B10A Bridge on 80/20 Meg Fibre
Speed Test
Highest Sync: 79993/19661
BQM
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And it's back, all the BQMs posted here showing the same issue
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Ugh. This is getting tiresome.
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I've gone back through BQMs and noticed some issues in the early hours of the 27th October - did you see anything on your service then?
https://i.imgur.com/tYXFLv4.png
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Are any of you guys running any other monitoring thats showing the same issue at the same time?
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Yep - three packet loss events / spikes...
https://www.thinkbroadband.com/broadband/monitoring/...
Theres also a very noticeable step change in minimum latency on the 25th and 26th in the early PM on both days.
See here and here
Which to be fair I've not noticed previously (or for that matter paid much attention to the significance). There have been other step changes in latency as if routing is changing recently.
Edited by Pheasant (Fri 04-Nov-22 22:08:14)
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Yes sir. Its evident on other third party (external - as in outside the UK) monitoring I have running.
Edited by Pheasant (Fri 04-Nov-22 22:03:24)
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I'm getting alerted that VPN tunnels are flapping, so this isn't just s BQM thing
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Just wanted to throw that possibility into the ring just in case but from what you and Pheasant have said its something much more serious 
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Yep it’s not just a rough looking BQM it’s actual loss of service at the time it’s been flapping. I’m seeing this (a) in the loss of the service from within, (b) BQM graphs and (c) other external (USA) monitoring tools which are alerting to connection loss.
So yes BQM is doing its job; its an accurate reflection of the state of the service under test. It’s not (just) a routing issue / glitch between TalkTalk and TBB servers.
Just to add there’s no indication this is an Openreach ‘last mile’ FTTP connection issue - the PON has been solid throughout from what I could see.
Edited by Pheasant (Sat 05-Nov-22 07:26:09)
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I'm getting alerted that VPN tunnels are flapping, so this isn't just s BQM thing
Ditto I have a site to site tunnel that is flapping when this happens. Can’t see that PPPoE session is being dropped**, just heavy / total packet loss. The fact it’s happening approximately around the same peak evening time as previous day suggests to me it could be load related somewhere in their core network.
** need to really inspect router logs properly. This might not be accurate.
Edited by Pheasant (Sat 05-Nov-22 07:36:16)
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Well so far today (early doors so prob tempting fate) the graph is far cleaner at the baseline.
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I'm wondering why I never did a traceroute back to the connection in question when it was having problems to see if the hop with the issues could be observed. As much as I would like the problem not to come back, I'd at least like to see where it is if it does.
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