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Hello everyone!
I was wandering if anyone has had a similar problem! I signed up to Tiscali on 22 August and i have yet to be connected to ADSL! I am now on the Tiscali LLU and had the wonderful email welcoming saying my line was now enabled and I have even had that awful USB modem however my line is still not sctive!
I know I had DACS on my line and with the lates Prodigy test results I still have DACS. Also my Dial-Up poor connection makes it look as if I am on DACS still too.
Everytime I call customer services or technial the firstly say everything is enabled. However when the look further into my account they say there is a problem and it has been handded to the network team. (in higher management i think they say i can not understand the call centre too well)
Anyways every night I go home to check the line and there is still no ADSL i have tried several routers as I thought it was a router problem. I have changed the filters. I have hard wired to the street to see if that help still no result! The ADSL is not there!
I keep getting promised 24 hours and it will be sorted. They keep telling me it is with the network team and it will be fixed however it has now been 6 days since i got the modem and email comfirming I was connected!
I am sick and tired of calling them now and really just want to get connected. I have considered getting a new bulldog line being put in but i do not really want to spend the
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ianross
