Speed problems - noob

Hi all, I'm having speed problems with my connection, It's Pipex and supposed to be at 2.2 but I've never got above 1.2 and this evening it's at 798kb/s. I'm using the old green frog alcatel modem, is this the problem? Are there any utils which will will give me information on the connection?

TIA

http://www.kitz.co.uk/adsl/frogstats.htm

Thx, It says

ReceiveAttenuation_dB= 33
ReceiveMargin_dB= 28
SendAttenuation_dB= 31
SendMargin_dB= 24

Any ideas?

modem speeds up / down ?

Downstream 880.1 Kbps
Upstream 241.0 Kbps

The connection says 2.2 mbps if I hover over it, the utility mentioned earlier showed if was only using half the bandwidth coming down.

eta: Could it be the usb connection?

Edited by mekon57 (Wed 11-Oct-06 22:04:13)

Either that or Pipex or BT congestion.

Well it happens all the time so I don't think it's congestion, are usb connections limited to 1/mb sec?

It can depend what other USB devices you have connected.

Well I got myself a pci hub and the only other device I have on is a mouse, so it can't be that.

I've got the original green speedtouch usb modem, is it capable of high speed access?

It is, but if you google for Thomson Speedtouch 330 and go on their website, I believe there are drivers to update your modem to support the upto 8mb product.
Give that a go and let us know how you get on

you'll only need the patch if the line speed is over 4Mbit/s

http://www.speedtouch.co.uk/330highspeed.asp

I was aware of that, but could be worth upgrading it anyway.

It did nowt, I will ring Pipex on Monday, wish me luck.