8mbit / 2mbit ? How to find out?

Hi
I have been with AO(Hel)L for some years and have been told by staff and fellow users for over six months that my speed should 'soon' be automatically increased to 'up to' 8000 kbps.

Well, I've waited six months and I still get poor speeds;
2am - 5pm: 1200 kbps - 1950 kbps
5pm - 2am: around 500 kpbs - 700 kpbs !

I've contacted AOL and the Indian representative was unable to tell me whether I had already had the upgrade or if it was due in the near future and suggested I downgrade my account from Platinum to Silver - to save money !

How can I find out, definitively, whether my line is currently capable of receiving speeds greater than 2000 kbps and if, at all, it will be upgrade in the future.

Thank you for any help.

I partly answered my own question:

http://www.btwholesale.com/get_broadband/

Results:

In reply to:

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Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a line rate up to 2Mbps.

Our test also indicates that your line should be able to support a potential ADSL Max broadband line rate of 5Mbps up to 8Mbps.

The actual ADSL Max line rate supportable will be determined during the first 10 days of use, after which time the highest stable rate possible will be set.

If you decide to place an order, a further test will be performed to confirm if your line is suitable for the service you wish to purchase.

Thank you for your interest.

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Would appreciate any comments as to what I should do next to find out for definite.
Thank you.

Does your ADSL modem/router give any line stats ?

Hi
Yes, how's these:

ADSL Link *** Downstream *** Upstream
Connection Speed *** 2272 kbps *** 288 kbps
Line Attenuation *** 45.5 db *** 28.0 db
Noise Margin *** 20.2 db *** 23.0 db

Thank you

Edited by cyberdyne (Thu 01-Feb-07 17:24:02)

You're still on a fixed 2mb connection.

On an 'upto 8mb' product, you'll probably get about 5mb if your noise margin stays consistent.

Thanks.

So I'll never be able to get 8mbit then?

Is there a way either I or BT can improve my line?

Thank you.

If you plug your router into the master socket (test socket) and get better SNR, then you may be able to improve your extension wiring.

In reply to:

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Is there a way either I or BT can improve my line?

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Yes, switch to an ISP that will supply you with ADSL Max, and not keep fobbing you off.

Would you know off hand if a Netgear DG834GT wireless modem/router is capable of ADSL Max - or more than 2mbit anyway?
Thanks

ps: im getting my MAC code in the morning

I'd be very surprised if you managed to sync at the full 8mb, yes.