Master Sockets

1.Why would there be two master sockets?
BT Line enters house and splits into two directions at a little box with a BT logo each one goes to a Master socket. There is one phone line active in the house available from both sockets so it is NOT two different phone lines.
2. Would BT have done this?

Edited by deleted (Tue 28-Jul-09 17:07:39)

Are they both modern NTE5 Master Socket's ?

...and yes there's also a very good chance it was done by a previous owner!

If they are real masters then the previous owner/occupier may have had 2 seperate lines (not that uncommon pre-broadband) .
They may have stopped one line then rewired the internals to the remaining line to use it as an extension.

They both look like that pic and both have test sockets inside.

Hmmm...
How does the line "spilt into two"?

Is one 'Master Socket' daisy chained behind the other?

Are any extensions connected when you remove the faceplates?

Some photos would be handy

Tiny little bt box above the door is the entry of the bt line into the property. Bt written on it and a single screw in the middle.
Out of that box comes two lines, one out of the left and one out of the right.
Left line goes to master socket by the door. Nothing connected to this master socket no extensions sockets or anything.
Right line leads to identical master socket in next room. Line leads off of this socket to extension sockets x2 in living room

Edited by deleted (Tue 28-Jul-09 19:08:58)

In reply to a post by annie96:

Tiny little bt box above the door is the entry of the bt line into the property. Bt written on it and a single screw in the middle.
Out of that box comes two lines, one out of the left and one out of the right.
Left line goes to master socket by the door. Nothing connected to this master socket no extensions sockets or anything.
Right line leads to identical master socket in next room. Line leads off of this socket to extension sockets x2 in living room

A good clear description. Why this has happened is not clear, and whether BT did it is not clear either. If the connections to the little box above the door are all made on the backplate which has the test socket, then it is 'normal'. But if either of the frontplates is wired to the box above the door, there will be something bent about the installation.

Assuming it is 'normal', the left socket and its wiring to the box above the door could be removed if you have no use for it.The pedantic will insist on reminding you that BT must do this job.

My clear explanation was completely wrong.
I have just dismantled the bt logoed entry box thing and was amazed to discover it simply contained the two ends of the wire and some weird little red circle things about the size of my little finger nail. Nothing leading into it from any other source. I was told it was the entry point when I moved in. Obviously not. SORRY

The one on the left of the door must be the entry point but why would bt put in a second master socket running off of the first (seperated by the bt box) and then two more sockets (daisy chained) running of of that.
Why wouldn't you just run a continuous line instead of that weird tiny junction box thing?

I'm so fed up with this thank you for helping.

Edited by deleted (Tue 28-Jul-09 20:00:23)

In reply to a post by annie96:

My clear explanation was completely wrong.
I have just dismantled the bt logoed entry box thing and was amazed to discover it simply contained the two ends of the wire and some weird little red circle things about the size of my little finger nail. Nothing leading into it from any other source. I was told it was the entry point when I moved in. Obviously not. SORRY

The red circle things are probably crimps which connect the wires within each cable to the corresponding wire in the other cable, which suggests it might be a BT job

The one on the left of the door must be the entry point but why would bt put in a second master socket running off of the first (seperated by the bt box) and then two more sockets (daisy chained) running of of that.
Why wouldn't you just run a continuous line instead of that weird tiny junction box thing?

I'm so fed up with this thank you for helping.

There was probably a good reason for doing it at the time. Is any of it causing you a problem?

I'm with O2 (new customer) first week or so was brilliant. But I noticed the router was dropping out and reconnecting during the night. Then I found I couldn't access certain websites. Then yesterday I was getting drop outs regularly throughout the day. The o2 wireless box thought it was connected to the internet but it wasn't. O2 thought it was their infamous loss of rooting bug, which 1st line staff deny is really exists and secondline staff say is being worked on.

They did a line check early this morning when I rang them again and said their bt line check software was telling them to report the fault to bt. They promised the engineer would go to the exchange not my home and I wouldn't be charged. He turned up unannounced here this afternoon I didn't know who it was so didn't answer the door.

I don't want to be charged because o2 don't care. They didn't do anything else just the line check. Then the pass it on to bt who are infamous for charging people. O2 say they won't but they keep contradicting each other. And they say the don't know what this earth compact fault is that thats what the bt software told them.

Edited by deleted (Tue 28-Jul-09 20:18:57)