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Standard User time2die
(knowledge is power) Thu 18-Feb-10 23:13:18
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Re: Sky installation question


[re: DeeeeeJ] [link to this post]
 
Let them come around and do the install and tell them you have bt or someone else coming around at a certain time to fit the phone socket.

Do not let sky do it because i believe there work leaves a lot to be desired [don't wont to worry you] But i have had Sky since the late 80s and have moved house and had work done by them on numerous occasions and its all been very sub standard .

Not once have i had a sky engineer or contractor do what i call a neat proper job.

If you tell Sky on the phone before they come out that you have not got a phone line connected or you don't plan on having one there is more than enough chance that they will not call..............Once there at your house i tell you now they don't care less and just want Sky to pay them for the installation and move on to as many houses as they can get done in a day.

Edited by time2die (Thu 18-Feb-10 23:18:15)

Standard User deleted
(deleted) Fri 19-Feb-10 08:25:11
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Re: Sky installation question


[re: time2die] [link to this post]
 
"Not once have i had a sky engineer or contractor do what i call a neat proper job."

It doesn't matter who you get to install an extension - they're all skirting board, under the carpet and round door jamb merchants.

If your DSL has been fine recently without you having done anything, that would indicate that there was an external problem which has been fixed anyway.

Personally, I'd get the extension installed. It may not cause a problem (especially if you ask the installer to leave the ring wire disconnected). If it works ok, you've got a useful phone extension. If it doesn't, it would be easy enough to disconnect it later.


John.

Edited by deleted (Fri 19-Feb-10 08:28:05)

Standard User deleted
(deleted) Sun 21-Feb-10 00:43:05
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Re: Sky installation question


[re: deleted] [link to this post]
 
In reply to a post by John_ON:
I don't have Sky these days but, early last year, my brother had multi-room installed but didn't connect the phone line to the second box. He received a letter from Sky a few months afterwards reminding him of his contract obligations.

John.



Yes, it has happened to me.... twice, and to other people I know. Once when I disconnected the boxes to do some major decorating, and another time when one box was faulty and wasn't dialing out. Each time I got a letter telling me that if I didn't reconnect the box(es), they would start billing for two full subs.

Every time this subject comes up on a forum, a smart-a.......lec appears to announce to the world that they have never had the phone connected, and never have, and if Sky ever send a letter....blah, blah, blah. I think it may be the same bloke every time laugh


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Standard User deleted
(deleted) Sun 21-Feb-10 00:48:36
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Re: Sky installation question


[re: deleted] [link to this post]
 
In reply to a post by John_ON:
"Not once have i had a sky engineer or contractor do what i call a neat proper job."

It doesn't matter who you get to install an extension - they're all skirting board, under the carpet and round door jamb merchants.



They won't drill through walls because they don't want to pay for repairs to burst pipes or damaged electrical cables. The only holes they'll ever drill is for the satellite feeds, and they even get nervous about drilling for those.
Standard User deleted
(deleted) Sun 21-Feb-10 08:37:44
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Re: Sky installation question


[re: deleted] [link to this post]
 
In reply to a post by zebedeee:
They won't drill through walls because they don't want to pay for repairs to burst pipes or damaged electrical cables. The only holes they'll ever drill is for the satellite feeds, and they even get nervous about drilling for those.


Yeah, that makes sense.

Mind you, I got a private installer to install a dish for freesat last year who wasn't particularly nervous. The hole on the wall was big enough to crawl through (almost!) http://vwlowen.co.uk/freesat/freesat.htm

John.
Standard User deleted
(deleted) Sun 21-Feb-10 08:50:03
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Re: Sky installation question


[re: deleted] [link to this post]
 
In reply to a post by zebedeee:
Every time this subject comes up on a forum, a smart-a.......lec appears to announce to the world that they have never had the phone connected, and never have, and if Sky ever send a letter....blah, blah, blah. I think it may be the same bloke every time laugh


I don't doubt that there are people who have slipped through the system, just as there may be a few whose subscription never seems to expire. Computer records aren't perfect, especially if Customer Services has ever had to amend a record manually for some reason.

But I'd expect it is the exception rather than the norm and I don't think it's appropriate to offer it as advice when asked smile

John.
Standard User deleted
(deleted) Sun 21-Feb-10 08:59:24
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Re: Sky installation question


[re: DeeeeeJ] [link to this post]
 
I've never had sky because they use the connection to the telephone to log your activity.
This is used to justify the number of subscribers and viewing figures.
OTOH I may be completely wrong.

Anyone know why you have to pay a subscription, but still have adverts interrupt programs? I have a relative who has it and after upgrading to the movie package, still can't work out why nothing has changed - apart from needing to subscribe to HD to watch some films (which he doesn't even know what is on, let alone having a HD TV). He only seems to watch the quiz programs, after all he is over 80 - now starting to complain that even they are repeats!
Standard User deleted
(deleted) Sun 21-Feb-10 09:29:19
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Re: Sky installation question


[re: deleted] [link to this post]
 
Well I have had sky for years and apart from an extension cable plugged into it the first day it has never been connected to the phone line. Never had a complaint yet.
Standard User deleted
(deleted) Sun 21-Feb-10 09:40:40
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Re: Sky installation question


[re: deleted] [link to this post]
 
In reply to a post by red747:
Well I have had sky for years and apart from an extension cable plugged into it the first day it has never been connected to the phone line. Never had a complaint yet.
It's mandatory on multi-room. Have you got more than one Sky box?
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